Seguin Chevrolet - Service Center

Really bad on the financial department what's they have your money they forget there promises your money they forget there promises More

On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More

Service was okay, last yr I payed for a tire rotation and the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice sever the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice several later. Plus I am not happy to bring my vehicle to get it serviced because I was told we had to leave our vehicle at the dealer until they had time to trouble shoot the problem and this could take a week plus. U did not buy a vehicle to stand at the dealer convenience to decide when to work on my vehicle . And I am left without a vehicle vehicle for weeks. I understand a day or two but a week to figure out what’s wrong and then bring it back to install parts wait maybe another week with no car that is not convince for me or owner of the vehicle. I was talking g to other customers they were not happy. I fill the dealer really care less for there customers convenience I know I will not buy a car from them if I can not get good service from dealer. Lucky I have a life time oil change. But the technician does not do an evaluation on service the car may need. On the next visit. To me waiting for week to trouble shoot for one week plus is not convinced for me or the other customers that I was talking to. Chevy dealer or slacking off on service side. It’s a sad deal for the customer part. And you wonder why you can’t sell cars or trucks . This is my thought I am sure it will not mean nothing to the dealer and upper management which care less about how customers talk about the dealer as we wait for service. More

Was very prompt in doing my oil change. Hope it stays that way. Last year was a nightmare. I was scheduled and waited 2 hours before they took the car back. I called it off because I wasn' Hope it stays that way. Last year was a nightmare. I was scheduled and waited 2 hours before they took the car back. I called it off because I wasn't taken back at my scheduled time. I noticed you have new staff in checking customers in. More

Great service by friendly people. I didn’t even have an appointment and that fit me in right away. I didn’t even have an appointment and that fit me in right away. More

Great deals and easy to work with. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. More

I feel that I overpaid for an oil change it was too much it was too high it was too high More

Great experience for the first time coming to the dealership. Thank you for your quick turn around dealership. Thank you for your quick turn around More

You set an appointment so you don’t have to wait and yet we were there for over two hours. The young lady made it seam like it was a bother. we were there for over two hours. The young lady made it seam like it was a bother. More

Everyone at Seguin Chevrolet was very friendly and professional when I took my equinox in for service professional when I took my equinox in for service More