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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,589 Reviews
Call Service Center (830) 303-4381

1,589 Reviews of Seguin Chevrolet - Service Center

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August 24, 2024

Great staff. Great selection of vehicles. All said and done the process was simple and painless More

by MIKET9523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kordell
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Aug 27, 2024 -

Seguin Chevrolet responded

Dear MIKET9523, Thank you for the fantastic review! We're glad to hear that our staff and vehicle selection met your expectations and that the process was smooth for you. We appreciate your feedback and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

August 24, 2024

Puras primada que no cumplen Y el tiempo de espera es demasiado Y tardan mucho en responder More

by MORANPEREZM24
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2024

Had an oil change scheduled, realized I needed a safety inspection, they took care of me. More

by Thunderwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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Aug 27, 2024 -

Seguin Chevrolet responded

Dear Thunderwolf, Thank you for the great review! We’re glad to hear that we could accommodate both your oil change and safety inspection needs. If there's anything else you need, don’t hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 24, 2024

La mejor experiencia, los vendedores siempre fueron muy amables y me ayudaron a conseguir el vehículo que yo quería. More

by emiliorodpiz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Medina
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August 24, 2024

Seguin Chevrolet did an awesome job taking care of me at the time of purchase. Ivaris was great and so was finance with Jessica. More

by CLJES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivaris Perez
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Aug 27, 2024 -

Seguin Chevrolet responded

Dear CLJES2, Thank you for your review! We’re thrilled to hear that Ivaris and Jessica provided excellent service during your purchase. It’s great to know that we could take good care of you. We appreciate your feedback! Sincerely, Jeremy Sims, General Manager

August 23, 2024

Great sales team and exceeded my expectations. Very friendly and helpful when getting into dream car you want. More

by ERIC.JACKSON1486
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Seguin Chevrolet responded

Dear Eric.Jackson1486, Thank you for the fantastic review! We’re thrilled to hear that our sales team exceeded your expectations and helped you get into your dream car. Your kind words about our team's friendliness and helpfulness mean a lot to us. Sincerely, Jeremy Sims, General Manager

August 23, 2024

I have a wonderful experience in service and will continue to use this dealership in the future More

by Job
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Aug 27, 2024 -

Seguin Chevrolet responded

Dear Job, Thank you for the wonderful review! We’re delighted to hear that you had a great experience with our service team. We look forward to continuing to assist you in the future. Sincerely, Jeremy Sims, General Manager

August 23, 2024

Very satisfying dealership your appointment is there when you arrive they greet explain the estimated time great people thanks keep up the good work More

by VIVAN.CARDENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Aug 27, 2024 -

Seguin Chevrolet responded

Dear VIVAN.CARDENAS, Thank you for the fantastic review! We're pleased to hear that your experience with us met your expectations and that our team made you feel welcome. We appreciate your kind words and will continue to work hard to provide great service. Sincerely, Jeremy Sims, General Manager

August 22, 2024

After having a bad experience, the dealer did make it right. Very pleased on how it was handled! More

by PENNELLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Seguin Chevrolet responded

Dear Pennell, Thank you for sharing your experience. We're glad we could make things right and that you were pleased with how it was handled. Your satisfaction is important to us, and we appreciate your trust in Seguin Chevrolet. Sincerely, Jeremy Sims, General Manager

August 21, 2024

Hard time getting appointment when I did and had a set time for an early appointment they still didn't get me in at time of appointment an 8am early.. Brought truck in with a complaint about it pulling ha More

by JWHCIBTX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one on any list helped
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Aug 21, 2024 -

Seguin Chevrolet responded

Dear JWHCIBTX, I apologize for the difficulties you encountered with both scheduling your appointment and addressing your vehicle's issues. Your experience is not in line with the standard of service we aim to provide, and I'm sorry for the frustration this caused. The feedback regarding your truck's pulling issue and subsequent tire blowout is concerning, and I'm grateful you shared it with us. Please reach out to me directly (830) 303-4381 ext. 2035 so we can discuss your experience in more detail and work towards a resolution. Sincerely, Gary Stehle, Service Director

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