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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,585 Reviews
Call Service Center (830) 303-4381

1,585 Reviews of Seguin Chevrolet - Service Center

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May 17, 2024

The people that work here are always very friendly . The know me by name and greet me as soon as I walk in the door. More

by JMASORIANO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Seguin Chevrolet responded

Hey JMASORIANO75, Thanks for your fantastic review! We're glad our team always provides you with a friendly and personalized experience. Your recognition means a lot to us. If there's anything else we can do for you, please let us know. We look forward to seeing you again soon! Sincerely, Jeremy Sims General Manager

May 20, 2024 -

Seguin Chevrolet responded

Hi JMASORIANO75, Thank you for your kind words! We're committed to providing top-notch service Sincerely, Jeremy Sims, General Manager

May 17, 2024

I was quoted a price of $239 and at pick up was charged $416. Terrible service. More

by jenniferlaymon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Seguin Chevrolet responded

Dear jenniferlaymon, We sincerely apologize for the confusion regarding the pricing discrepancy. This does not reflect the level of service we aim to provide. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can discuss this matter and work towards a resolution. Best regards, Gary Stehle Service Director

May 16, 2024

Service was excellent, but music was playing too loud, and customers could not make phone calls because they could not hear. More

by JMTHAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Seguin Chevrolet responded

Hi JMTHAXTON, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

May 13, 2024

Monica was FANTASTIC! !!! It took a long time but she did a great job of keeping me informed and loved working with her!!!!!! More

by WENDYSCHULTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Seguin Chevrolet responded

Hi WENDYSCHULTZE, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

May 12, 2024

Keren helped us out a lot thanks for helping me find the right car for my needs More

by GMARTINEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi GMARTINEZ25, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

May 12, 2024

Drey and Tyson were very helpful and got my warranty checked and tire order delivered changed just like they said they would… More

by CASTANDA.YVETTE381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson excellent
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi CASTANDA.YVETTE381, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

May 12, 2024

We wanted to trade our vehicle and we were walking outside nobody help us that is sad More

by ALFREDSALAZAR252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy, Jonathan Rosario
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi ALFREDSALAZAR252, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

May 11, 2024

Good service people trade lcustomers like a family and my language they speak. Spanish is a good part so I speak my language More

by Service department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

May 11, 2024

When a customer has a vehicle that is under factory warranty, should get a loaner vehicle to drive while their vehicle is being repaired. More

by MOUNTAINEERFARM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
Report | Print
Jun 21, 2024 -

Seguin Chevrolet responded

MOUNTAINEERFARM61, We apologize for your unsatisfactory experience. Please contact us directly at (830) 303-4381, so we can address your concerns. Your feedback is important to us, and we are committed to resolving any issues you may have encountered. Sincerely, Jeremy Sims, General Manager

May 11, 2024

I arrived for my appointment and was greeted and my truck was taken in for service More

by TPDORRYCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi TPDORRYCOTT, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Jeremy Sims, General Manager

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