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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,660 Reviews
Call Service Center (830) 303-4381

1,660 Reviews of Seguin Chevrolet - Service Center

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June 19, 2024

The entire staff was incredible and friendly! !! Quick negotiations, and good business for both parties! I love my Trail Boss Colorado! More

by SuperBreaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy, Ivan Perez, Jonathan Rosario
Report | Print
Jun 20, 2024 -

Seguin Chevrolet responded

Hi SuperBreaker, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

June 18, 2024

The only issue I really had was that appointments were so overbooked a 30 minute oil change turned into almost 4 hours. That is far beyond what I would consider a acceptable wait. More

by Dennis.cook327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Seguin Chevrolet responded

Hi Dennis.cook327, We're sorry to hear about the delay in your service appointment. We strive to provide timely service, and we apologize for falling short. Sincerely, Jeremy Sims, General Manager

June 15, 2024

Very professional and we simply love the great customer service. Dree is our favorite salesman. More

by DADDYLVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
Report | Print
Jun 17, 2024 -

Seguin Chevrolet responded

Hi DADDYLVN, We appreciate your feedback! It helps us ensure we're delivering the best service possible. Sincerely, Jeremy Sims, General Manager

June 14, 2024

Juan Carlos made the experience a pleasure no hassle nd exactly the we wanted at the price we wanted More

by REDDIELECTRIC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos , Peyton Macy
Report | Print
Jun 17, 2024 -

Seguin Chevrolet responded

Hi REDDIELECTRIC, Your feedback helps us grow! Visit us again soon for more great deals. Sincerely, Jeremy Sims, General Manager

June 13, 2024

The personnel there are all very friendly and knowledgeable. And all appointments are on time and very punctual. More

by MAIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Seguin Chevrolet responded

Hi MAIL5, We're glad we could meet your expectations! Come back soon for more great experiences. Sincerely, Jeremy Sims, General Manager

June 12, 2024

I had listed to have my transmission checked while I was there to get my oil changed. Well you were TOO busy to do my transmission check and told me to schedule it again!!!!! That is horse xxxx. You did my More

by REDMASON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a guy that helped me or rather did not HELP
Report | Print
Jun 14, 2024 -

Seguin Chevrolet responded

Dear Redmason17, I'm sorry to hear about your recent experience. We strive to address all customer concerns during service visits, especially those under warranty. Please contact me directly at (830) 303-4381 ext. 2035 so we can prioritize your transmission check and ensure your concerns are properly addressed. Sincerely, Gary Stehle Service Director

June 12, 2024

I didn’t schedule an appointment to change my oil, they said it would take 2-2.5 hrs but it only took an hr! Super thankful because I had my 2month old daughter with me!! More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
Report | Print
Jun 13, 2024 -

Seguin Chevrolet responded

Hi N/A Your trust in us is valued! We're excited to welcome you back for more great deals. Sincerely, Jeremy Sims, General Manager

June 12, 2024

Great service, they always respect the time scheduled, people are very nice and professional, keep up the good work! More

by Roberto Vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, service dept
Report | Print
Jun 12, 2024 -

Seguin Chevrolet responded

Hi Roberto Vela, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Jeremy Sims, General Manager

June 11, 2024

Great Customer Service! Upfront and Honest! Very patient! Very helpful when it came to helping us find a vehicle that was perfect for us ! More

by Nohemi Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Vega 5 stars
Report | Print
Jun 11, 2024 -

Seguin Chevrolet responded

Dear Nohemi Torres, Thank you for your wonderful review! We're delighted to hear that you experienced great customer service and found our team to be upfront, honest, patient, and helpful. It's our goal to help every customer find the perfect vehicle, and we're thrilled we could assist you. Sincerely, Jeremy Sims General Manager

June 10, 2024

They get you in a car. To not care after that this 21 track is by far the Worst car i have ever had More

by NMARTIN932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy, Anthony Medina
Report | Print
Jun 11, 2024 -

Seguin Chevrolet responded

Dear NMartin, I'm sorry to hear about your experience with your vehicle. We strive to provide excellent service both during and after the sale. Please contact me at (830) 303-4381 so we can discuss your concerns and work towards a resolution. Sincerely, Jeremy Sims General Manager

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