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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,639 Reviews

1,639 Reviews of Seguin Chevrolet - Service Center

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January 13, 2024

I had an engine replacement completed. However, after driving it from the dealership; the check engine light came on. It has been several weeks at this point and the issue is not resolved More

by Brandon1chambers
Recommend Dealer
No
Employees Worked With
Tyson & Gary
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Brandon1chambers, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Takes too long for repairs and parts. We lose money while the trucks just sit waiting for repairs More

by forrick
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 15, 2024 -

Seguin Chevrolet responded

Hi forrick, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 13, 2024

Communication was extremely poor. ..my corvette was water spotted from being rained on even though I asked specifically for it not to be parked outside More

by Srludewig
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 13, 2024 -

Srludewig responded

I won't be a repeat customer

Jan 15, 2024 -

Seguin Chevrolet responded

Hi Sruldewig, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 11, 2024

Remarkable experience with Jeanette I would recommend my family and friends to ask for Jeanette She was the only person that always made sure we were comfortable and even asked if we needed a shuttle ride t More

by Johngonzalez_33
Recommend Dealer
Yes
Employees Worked With
Jeanette
Jul 22, 2024 -

Seguin Chevrolet responded

Hi Johngonzalez_33, It was a pleasure serving you! Visit us again for more exceptional experiences. Sincerely, Jeremy Sims, General Manager

December 24, 2023

Great dealership with nice folks. Have had great service from day 1. Very clean and everyone is always asking can they help. More

by KIMBERLY_GWINNUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Littlefield
Dec 27, 2023 -

Seguin Chevrolet responded

Hi KIMBERLY_GWINNUP, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

December 18, 2023

Everything from making the appointment, drop off, service and pick up went perfect. Could not have asked for better. More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Seguin Chevrolet responded

Hi JA, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 17, 2023

I like my dealership because I always get taken care of quickly. In and out!! More

by rebecca7432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Seguin Chevrolet responded

Hi rebecca7432, We appreciate your 5-star review. We are delighted to hear you were satisfied with the service of your vehicle. We are looking forward to working with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 15, 2023

I went to have nitrogen refilled in my tires today and the Service Department persons said they topped all 4 tires off with nitrogen at the recommended 35 PSI but when I started my vehicle and started dri More

by MarieChandler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Macy
Dec 15, 2023 -

Seguin Chevrolet responded

Hi MarieChandler, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

December 15, 2023

They are very polite. The atmosphere is great. The showroom weight room is clean. and More

by NE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Seguin Chevrolet responded

Hi NE0, We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 11, 2023

Staff answered all questions and were very professional. Very helpful, professional, positive, and confident in their job. More

by Moony
Recommend Dealer
Yes
Employees Worked With
Had my car service. Oil change and tire rotation.
Dec 11, 2023 -

Seguin Chevrolet responded

Hi Moony, We appreciate your 5-star review. We are glad to hear our team was excellent throughout your vehicle service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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