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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,632 Reviews
Call Service Center (830) 303-4381

1,632 Reviews of Seguin Chevrolet - Service Center

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May 01, 2025

Quick and courteous staff Fast and well informed staff were ready to do all they could to get me taken care of quickly and accurately More

by Gonzalezpete22
Recommend Dealer
Yes
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April 30, 2025

Has been the worst dealership we have ever done business with. Since 2 weeks into the deal we’ve had problems with the vehicle and they cannot seem to get it right More

by josecuevas.jc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No longer there
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April 29, 2025

Staff was friendly Staff welcomed me when I arrived and offered drinks in the waiting room area. More

by rhonda.covarrubias
Recommend Dealer
Yes
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April 28, 2025

Always have a great experience, sales and service are always courteous, knowledgeable, never walk in down without someone there it greet and offer assistance. More

by KENWEST62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Cabello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy, Luisa Ramirez, Belia Rodriguez, Gary Stehle
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear KENWEST62, Thank you for your kind words and for being a valued customer! We're thrilled to hear that both our sales and service teams continue to provide you with a courteous and knowledgeable experience. It's always our goal to make sure every guest feels welcomed and well taken care of. We truly appreciate your support and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

April 28, 2025

Very friendly and great professionalism. I will be using Seguin Chevrolet from now on for all my service needs. More

by jerry7297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear jerry7297, Thank you so much for your wonderful feedback! We’re honored to have earned your trust and future business. Our team is committed to providing friendly, professional service, and it’s great to hear that reflected in your experience. We look forward to taking care of all your service needs for years to come! Sincerely, Jeremy Sims, General Manager

April 26, 2025

Quality of work is horrible. They don’t follow through on the work. Customers are lied to and not compensated. More

by Don’t Buy Here
Workmanship
Recommend Dealer
No
Employees Worked With
Sales and service
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear Don't Buy Here, I'm very sorry to hear about your experience. We take feedback like this seriously, and I would appreciate the opportunity to learn more and address your concerns directly. If there is anything I can do, please feel free to reach out to me directly. Sincerely, Jeremy Sims, General Manager

April 26, 2025

Very friendly and great professionalism. I will be using Seguin Chevrolet from now on for all my service needs. More

by KRYNNMARTETH
Recommend Dealer
Yes
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear KRYNNMARTETH, Thank you so much for your kind words and your trust in Seguin Chevrolet! We’re thrilled to hear you had a great experience and look forward to helping you with all your service needs in the future. Sincerely, Jeremy Sims, General Manager

April 25, 2025

Good communication by Gracie in service. She did a good job relating to information I needed. More

by roundballbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear roundballbuff, Thank you for taking the time to share your experience! We're pleased to hear that Gracie provided you with the communication and support you needed. We appreciate your feedback and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

April 25, 2025

They have taken care of my pickup for 3 years and have always given 100% to customer satisfaction. More

by CAKSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicw staff, Beca Ramirez Godoy
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear CAKSMAIL, Thank you for your loyalty and for sharing your positive experience! We're proud to have taken care of your pickup over the past three years and are committed to continuing to provide 100% customer satisfaction. We truly appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

April 25, 2025

The atmosphere was welcoming. Everyone was polite and very helpful I would highly recommend Seguin Chevrolet More

by ASHLEYHAGER98
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
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Apr 28, 2025 -

Seguin Chevrolet responded

Dear ASHLEYHAGER98, Thank you for your wonderful review! We're thrilled to hear that you found the atmosphere welcoming and that our team was polite and helpful. We truly appreciate your recommendation and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

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