Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Great service & awesome vehicles in the showrooms ! !! Andrea & Curtis always take the time to answer my multiple questions !!! !! Andrea & Curtis always take the time to answer my multiple questions !!! More
Kurt coordinated an oil change and checked our tires for a slow leak. While the vehicle was on the lift, the technician noticed an after market tow package wiring was incorrectly installed, wrapped around a slow leak. While the vehicle was on the lift, the technician noticed an after market tow package wiring was incorrectly installed, wrapped around a bolt and fraying. I immediately was able to contact the installers and schedule a replacement. We were very fortunate this was found, as we are planning our summer trip towing our Wrangler about 6000 miles and if this hadn’t been noticed our brake system would probably have failed. I can’t say thank you enough. Great job and people. More
I purchased a brand new 2025 Jeep Wrangler on February 12, 2026 from CDJR of Seminole County. At the time of purchase, the vehicle had visible issues, including multiple bent radiator fins and a scratch u 12, 2026 from CDJR of Seminole County. At the time of purchase, the vehicle had visible issues, including multiple bent radiator fins and a scratch underneath the driver-side door frame. Because of these issues, the dealership included two items on a signed “We Owe” form as part of the sales contract: Replace/Fix the radiator with the original factory part due to bent radiator fins Repair the scratch underneath the driver-side door frame These repairs were explicitly written into the contract and were a deciding factor in my agreement to proceed with the purchase. After taking delivery, I followed up multiple times to schedule the agreed repairs. On February 27, 2026, management informed me they would not perform the repairs. I was told the radiator “has nothing to fix” and that the damage is cosmetic — despite the fact that replacement/repair was clearly documented and signed at the time of sale. A signed “We Owe” document is part of the legally binding purchase agreement. Refusing to honor it after the vehicle is sold raises serious concerns about contract integrity and dealership accountability. I want to be fair and transparent about the staff involved: • Salesperson Wilmer Pena was patient, professional, and helpful throughout the process. I genuinely appreciated working with him. • Unfortunately, my experience with Finance Manager Hairo DeLaCruzPerez was very concerning. He initially presented me with a contract that had a blank “We Owe” page, even though multiple repair items had been discussed. When I pointed it out, I was told to sign first and that it would be filled in later. That is not acceptable contract practice. The interaction was also unprofessional and dismissive. Buying a brand-new vehicle should not involve having to fight to enforce written agreements. I expect dealerships to stand behind what they put in writing. I hope CDJR of Seminole County reconsiders its position and honors the commitments made at the time of sale. More

