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Seminole County Chrysler Dodge Jeep RAM

Sanford, FL

4.5
700 Reviews

750 Towne Center Blvd

Sanford, FL

32771

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Showing 700 reviews

October 14, 2024

Dylan assisted us with the purchase of a new 2024 Jeep Wrangler. He asked questions to get a feel of exactly what we were looking for and found us the vehicle that we wanted. He was never pushy at anytime More

by Scott B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Blake, Jonathan Torres
Oct 14, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

Scott, we’re pleased to hear that Dylan and the team at Chrysler Dodge Jeep Ram of Seminole County made your car-buying experience smooth and took care of any issues promptly. Thank you for recommending us! Enjoy your new 2024 Jeep Wrangler!

October 03, 2024

It's been 3weeks I'm a disabled VET. MY TRUCK IS JUST SITTING THERE More

by obanion.mark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Pelinski, David Simoni, John Murphy, Lee Smith, John Kottke, Brian Cayce
Oct 07, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

Hello there, thank you for taking the time to leave a review. I’d appreciate the opportunity to learn more about the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. David Perez - Service Manager - davidperez@lithia.com

June 20, 2024

I purchased a used car from this dealership. The salesman gave me one key and said the other than will be repaired. Theysaid they mailed the key which I have nerver received. I try to contact th More

by rtummala82
Recommend Dealer
No
Employees Worked With
Mr. Chad Clingerman
June 18, 2024

Bought a car as is that they said had nothing wrong with it and it ended up needing 20k in repairs after bad sensors and engine. I feel they were shady and new of the cars issues before selling to me ! Bewa More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd
Jun 20, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

Tony, I'm really sorry to hear about your experience. We strive for transparency and it's concerning that you feel misled. I'd like to discuss this further with you directly to see how we can address the situation. Please reach out when convenient, Chad Clingerman - Sales Manager - chadclingerman@lithia.com

May 13, 2024

I had an awesome experience at this dealership in Seminole County. The dealer we worked with was Todd and he was extremely efficient, honest, and reliable. Although there was not a lot of room for "b More

by lex1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Meyers, Brian Cayce
May 14, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

We're delighted to know that you had an awesome experience with Todd at our dealership. It's great to see how his efficiency and honesty stood out! We appreciate your recommendation of Chrysler Dodge Jeep Ram of Seminole County, enjoy your new vehicle!

May 09, 2024

Unhappy with the vagueness of representative about possible warranty work. Also suggested replacing cabin air filter with out looking at it. Stated that glove box was locked. They could have asked me More

by taylor.3977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Cayce
May 13, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

I'm sorry to read about your recent experience with us. It's important that our customers feel informed and confident in the service they're receiving, so it's concerning to see we've missed the mark here. We'd like an opportunity to address these issues directly and work towards a resolution - please reach out at your earliest convenience. Thank you, David Perez - Service Manager - davidperez@lithia.com

April 08, 2024

I had a great experience with the Dodge dealership in Seminole County. Diego did a great job with getting me into my new car. Thank you to everyone at the dealership. More

by foksjason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pelinski, David Simoni, John Murphy, Lee Smith, John Kottke, Brian Cayce
Apr 08, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

We're glad to know you had a great experience with us at Chrysler Dodge Jeep Ram of Seminole County! It's wonderful that Diego was able to assist in getting you into your new car. Thanks for the kind words and enjoy your ride!

March 30, 2024

I bought Jeep Renegade 2023. Diego Miranda was great and was able to answer all my questions. Will definitely do business with him again and will make my recommendations to frien More

by ctnunez4196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Miranda
Apr 01, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

We're glad to know that Diego was able to assist you with your Jeep Renegade purchase at Chrysler Dodge Jeep Ram of Seminole County. We appreciate the recommendation and look forward to serving you, as well as your friends and family in the future!

March 29, 2024

It's been quite the learning lesson with this company along with Jeep on a whole. I bought my 2023 Jeep Grand Cherokee on 9/24/23 with 2000 miles and it was considered "brand new" since it was never reg More

by percivalbaxter3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky
Apr 02, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

I'm really sorry to read about your experience with the Jeep Grand Cherokee. It's clear that we've fallen short of our commitment to provide a seamless and transparent purchase process, and for this I apologize. We never want any customer feeling as though they were sold a defective vehicle without full disclosure or support afterwards. Your feedback is important in helping us improve, so let's connect directly - I'd like the opportunity to discuss this further with you if possible. Thank you, Chad Clingerman - Sales Manager - chadclingerman@lithia.com

Apr 03, 2024 -

percivalbaxter3000 responded

Sure, I can be reached at 5166684201 or percivalbaxter3000@yahoo.com

Apr 03, 2024 -

percivalbaxter3000 responded

Also, if don’t hear from you I will have no choice but to submit my information to the Attorney General’s Office

May 22, 2024 -

percivalbaxter3000 responded

I have sent an email privately and I haven’t received a response from Chad. I’m still waitijg for a resolution, thanks

January 22, 2024

My son bought a Jeep Cherokee a couple years ago and they rolled 2 vehicles into the financing as trade-ins. The payment was extremely high, but the finance guy stated after paying on it for about 3-6 month More

by kogaz26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Department Rep
Jan 23, 2024 -

Seminole County Chrysler Dodge Jeep RAM responded

I'm really sorry to read about your son's experience with the financing of his Jeep Cherokee. Transparency is key in our business and it seems we've fallen short here, which I sincerely apologize for. We would like to discuss this further and see what can be done regarding the situation you described. Please reach out at your earliest convenience so that we may work towards a resolution together. Thank you, Tim Sullivan - General Sales Manager - timsullivan@lithia.com

Jan 24, 2024 -

kogaz26 responded

Tim, my son and his wife rolled over two vehicles into the 2020 Jeep Cherokee Latitude and the finance guy told them (and I was sitting there) that even though the payments were $837 per month that we could refinance it after several months. We've tried that a few times and every single dealership states that the value is only $17-18,000 and because he owes $28,000 that he would have to pay down the negative equity first AND have a large down payment because his credit isn't perfect. He went through a nasty divorce and all off this is on him now. If the finance guy would have told us this from the beginning we would have never agreed to this. I have tried to speak with your dealership and no one seemed to care up until now when I posted this publically. My friend bought her car there with you (Tracey Reed), and I bought my vehicle from you (Kristi Ogaz), and I expected better than this. I believe in transparency, even from car dealerships. My son's Cherokee is in the shop right now because it is pulling to the left and making some strange sound. Once it's fixed, we will need to trade this in so he can get a truck so he can start his "hot shot" business. He works for the GoodWill driving a semi and has been there for a year. He makes, I think, $27 per hour. He can come up with about 5k down with my help, but would need a large rebate to eat up the negative equity. I can't cosign because my credit is shot from school loans, but I have been at the same job for over 5 years earning 70k per year. He needs a truck that can pull a trailer, a boat, etc. Not some small truck. I am very upset about all of this because all of this could have prevented if we had known about not being able to refinance with negative equity and having to pay that off first. So that is why I am extremely frustrated and upset with your dealership. Unless you can take this vehicle off his hands and put him into a truck with rebates with only requiring a little down, there won't be much of anything you can do and I refuse to get his hopes up only to be told you can't help without thousands of dollars. Feel free to respond back and please be transparent!

Jan 24, 2024 -

kogaz26 responded

I responded in a private message as to how this can be made right. I was told at one point that nothing could be done and no one there seemed to want to help. Please respond to my private message unless you would rather I paste it here. Let me know please.

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