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Serpentini Chevrolet of Orrville

Orrville, OH

4.0
946 Reviews
Serpentini Chevrolet was founded by Bob Serpentini on July 17, 1980 as the youngest ever first generation Chevrolet Dealer. Bob has grown this business to be one of the largest volume Chevy stores in the Country! American and Proud of it! We have recently moved from our original building to a brand new, state of the art facility located at 1107 N. Main Street. Stop in for a tour! We've got refreshments, a comfortable customer lounge and a children's play area. We believe in a fun dealership that makes a difference in the lives of our employees, our customers, and our community!
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1107 N. Main Street

Orrville, OH

44667

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Showing 946 reviews

June 15, 2018

Mat Matjunas is the best! My husband and I had such a great experience with Serpentini and working with Matt Matjunas. How wonderful it is to have someone so patient, helpful a More

by Mollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Matjunas
June 10, 2018

Highly Satisfied! My experience was great! My salesman helped me feel informed about the vehicle and the buying process. His knowledge to me was valuable. I would hig More

by Tracie
Recommend Dealer
Yes
Employees Worked With
Pat Kaiser
June 08, 2018

Great Service After my husband totaled his buick just 3 months after purchasing , we were in need of another vehicle. We returned to Serpentinis as that's where we More

by Jeanne63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Ray Cunningham
June 02, 2018

Extremely Pleased Unlike most car salesmen, Tyson made this experience relaxing and fun. There was lots of family talk and joke telling. My children and I were very imp More

by Crufener
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foy, Tyson Berkey
June 02, 2018

Great experience Chevrolet has been in Orrville through three dealerships that I can remember. There is a reason for that; friendly, knowledgeable and dedicated associ More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, John Williams
May 30, 2018

Pat Kaiser Working with Pat was very pleasant experience, I would highly recommend Serpentini of Orrville. Thanks to Pat I'm driving the truck I've been wanti More

by tjay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Pat Kaiser
May 22, 2018

Larry & Nancy Boville Friendly, efficient, knowledgeable treatment from Pat Kaiser & Mark Evans. Put us completely at ease. Never put any pressure on us. Will definitely r More

by Larry/Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Pat Kaiser, Jason Anderson
May 17, 2018

Very good experience! I purchased a used Ford from a Chevrolet Buick dealership. Pat knew more about Fords than I expected! I highly recommend Pat for all of your car buyin More

by strikeman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kaiser
May 15, 2018

John Williams Very knowledgeable and helpful. Got everything we asked for. Great sales person to the point and no gimmicks. Would absolutely buy from him and Serpe More

by Jashil28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Stephen Fusco, John Williams
May 11, 2018

Buyer Beware Drove 75 minutes to buy a 2018 Chevy Tahoe. When I arrived the internet price went up nearly $3,000.00. Was told internet Price is not for GM financi More

by Just looking for a Tahoe
Recommend Dealer
No
Employees Worked With
Jason Anderson, Ray Cunningham
May 11, 2018 -

Serpentini Chevrolet of Orrville responded

Sir, my name is Jason, I spoke with you when you were here. You were FULLY aware that when you took the 0% financing offers you forfeited the rebates. This isnt a Serpentini thing, its a GM thing. You knew that when you came here. You told us you looked at one the day before. In fact you even told me the rebate amount. you drove 75 minutes to come here because our price was the best! I don't see mention of that? YOU CAN 100% BUY THE VEHICLE FOR THE LISTED PRICE! - BUT YOU ALSO CAN'T GET 0% FINANCING WITH ALL OF THE REBATES. --- We gave you both options! You immediately got angry with us like it was our fault! You stood up and walked out. Seems reasonable - Good luck in your search!

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