Serpentini Chevrolet of Orrville

Salesman's Customer Service On Wednesday, December 27, 2017, I purchased a new 2017 Chevrolet Malibu LS from Salesman Eric Johnson at Serpentini Chevrolet of Orrville. Eric was c On Wednesday, December 27, 2017, I purchased a new 2017 Chevrolet Malibu LS from Salesman Eric Johnson at Serpentini Chevrolet of Orrville. Eric was courteous, friendly, patient, attentive, helpful, knowledgeable about the product, and didn't attempt to pressure me. His overall customer service exceeded my expectations from test drive to delivery. More

Eric Johnson is AWESOME My experience with Serpentini Chevrolet was stress free because of Eric Johnson. He gave me a tour of the dealership and everyone was very friendly. E My experience with Serpentini Chevrolet was stress free because of Eric Johnson. He gave me a tour of the dealership and everyone was very friendly. Eric was honest and very clear about the process. Thanks to Eric and the finance team I was able to drive off with the automobile I desired! Thank you Eric for your wonderful service. I highly recommend Eric Johnson to anyone who is looking to purchase an automobile. Thank you, Larissa More

Awesome dealership!!!! Awesome staff, great prices, won't find a better price or dealership. The way I was treated made me feel like I was part family. Matt, Mark, and Kathy Awesome staff, great prices, won't find a better price or dealership. The way I was treated made me feel like I was part family. Matt, Mark, and Kathy are the best I've ever dealt with in buying a vehicle. More

Amazing Customer Service The Customer Service is wonderful, from the moment I walked thru their doors I was greeted with a smile and the experience only got better as the deal The Customer Service is wonderful, from the moment I walked thru their doors I was greeted with a smile and the experience only got better as the deal concluded. I WOULD STRONGLY SUGGEST THIS CAR LOT TO ANYONE, AND ASK FOR ERIC JOHNSON HE WAS THE BEST SALEMAN I'VE HAD THE PLEASURE OF WORKING WITH. THANK YOU SERPINTINI FOR A WONDERFUL EXPERIENCE! More

Just like Family My family has dealt with Serpentini for many years. That is why that we returned. Matt Rollins was excellent. He made sure that we were given the b My family has dealt with Serpentini for many years. That is why that we returned. Matt Rollins was excellent. He made sure that we were given the best experience we could have had. Everyone made us feel like we were part of their family. I am sure that we will continue to use them as long as we need a vehicle. More

Outstanding and efficient My wife and I purchased a new car and could not have received better customer service anywhere. We are not originally from the Orrville area but after My wife and I purchased a new car and could not have received better customer service anywhere. We are not originally from the Orrville area but after our experience with Floyd, Mark and Jason at Serpentini Chevy we don’t want to deal with anyone else. Thank you so much guys. More

Bought Chevy cargo Van (sales person Ray Hawks) I was contacted by Kathy Watson . She was very helpful over the phone and in general . She put me in contact with Ray Hawks. I was very impressed wit I was contacted by Kathy Watson . She was very helpful over the phone and in general . She put me in contact with Ray Hawks. I was very impressed with Ray Hawk’s professionalism and customer service. It made me very happy how he helped me out of the box with different options, credit approval and got me what i was looking . I appreciate Ray’s help and I recommend this to other who looking to buy cars. With Regards, Andy More

Came in to test drive a vehicle I saw on the website. Everyone I talked to was very helpful and friendly. Pat made what can be a stressful experience very easy for me. He answered any question and solved Everyone I talked to was very helpful and friendly. Pat made what can be a stressful experience very easy for me. He answered any question and solved any issue I had, and was very friendly and professional. More

Excellent Customer Service! Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stay Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stayed in our budget. He never pressured us. He gave us all our options and together we found what worked best for us. Everyone we met at the dealership was helpful and friendly. This was our second purchase from Serpentini and when it comes time for our third, we’ll be back! More

Great! Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. More