Serpentini Chevrolet of Orrville

Amazing experience! John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind and welcoming, they seemed more customer oriented than other dealerships. Very impressed! More

Great experience with Serpentini and my salesman Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was kee Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was keeping a lookout for me for a Jeep and when they got one in he gave me a call. Excellent staff and the service staff also saw that everything was to my liking. More

Floyd treats us like family. Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and f Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and four used cars from him over the years. We have never had any regrets on our purchases. More

Best dealership by far! Honestly the best dealer I have ever delt with. I had a terrible experience with chevy of Wooster, an serpentini chevorlet of Orrville made it right a Honestly the best dealer I have ever delt with. I had a terrible experience with chevy of Wooster, an serpentini chevorlet of Orrville made it right and showed that there are good people an dealers out there. A special thanks to Tyson Berkey an the manager on hand for putting me in my dream truck. You will for here on out have my business. More

"Down to Earth" salesman Although we were just planning to look at the inventory on the lot, Eric was available to answer all of our questions, offered options, and it was a s Although we were just planning to look at the inventory on the lot, Eric was available to answer all of our questions, offered options, and it was a seamless transfer from "just looking" to a test drive, to making a new car purchase. More

Dream Come True Been wanting a bigger truck and Floyd & others made it possible to get truck. Our dream of traveling is looking real. Great CS. Highly recommend Been wanting a bigger truck and Floyd & others made it possible to get truck. Our dream of traveling is looking real. Great CS. Highly recommend More

Stress that was made Less! Purchasing a vehicle can be a trying experience but Jon Conley made this experience less stressful than in some of my previous experiences. He was kn Purchasing a vehicle can be a trying experience but Jon Conley made this experience less stressful than in some of my previous experiences. He was knowledgeable of the vehicle we purchased and there was no pressure to buy. Thanks Jon and staff. Jack More

Awesome Service I came looking for a Suv with a price budget, and John Williams made my buying experience incredible! He did everything in his power to help me and ha I came looking for a Suv with a price budget, and John Williams made my buying experience incredible! He did everything in his power to help me and had a great attitude about it as well! Definitely loved Serpentini and enjoyed working with John Williams. :) More

Eric helped us into an awesome vehicle! He made the transition very smooth and did whatever he could to help us into a new vehicle that we desperately needed I've never had an easier experie He made the transition very smooth and did whatever he could to help us into a new vehicle that we desperately needed I've never had an easier experience. More

John Williams. John has researched and knows the workings of the cars and is very informative, patient and helpful going above and beyond in all areas. He introduce John has researched and knows the workings of the cars and is very informative, patient and helpful going above and beyond in all areas. He introduced me to staff and gave me a tour. Very nice selection of used cars on your lot; one for everyone. My Lucerne seems to be well kept and it has new tires and new brakes. So far I like it a lot.. Clean neat dealership and staff friendly in all departments. The free car wash is great! The waiting area is terrific! Am somewhat disappointed in amount I received for trade-in. More