Serpentini Chevrolet of Orrville

Everybody that assisted me in buying my car were great. I have a very good experience. I have a very good experience. More

Ray hawks was great easy purchase recommend him highly no pressure and we got what we wanted pressure and we got what we wanted More

Run don't walk my brother car went in for transmission replacement on a SUV he had 2 months after reaching out for months never fixed just said waiting on parts then it wouldn't start then with big floo replacement on a SUV he had 2 months after reaching out for months never fixed just said waiting on parts then it wouldn't start then with big flood it's was water damaged will not release to his insurance company to totally out but want 3900 for repairs we don't know if they did, came in middle of the night took the loaner month 6 or 7 still no car insurance company is waiting to get access to car that flooded on there lot holding it hostage for repair but it never started or showed there work, RUN in Jesus name More

Brian Smith did a great job going over everything. He went above and beyond to help work the deal i needed to buy my ride. Was the only time i have delt with a car lot where the employees felt like fr He went above and beyond to help work the deal i needed to buy my ride. Was the only time i have delt with a car lot where the employees felt like friends and didn't just push a sale..!!! I traveled over two hours from home to see a specific car and it was totally worth it. More

I have worked With Mike Nichols at two different dealerships. I am car salesmen and I have bought a car and had my parents buy from Mike Nichols. He tells the truth, down to earth, makes car buying dealerships. I am car salesmen and I have bought a car and had my parents buy from Mike Nichols. He tells the truth, down to earth, makes car buying easy. I can not recommend him enough. Also Adam and Layla were big helps getting me all scheduled to meet with Mike and then Rachel is always helpful getting all my service needs addressed! Brian Smith also helped me a lot too when Mike has been helping someone or not available, can not recommend the team up there enough! More

Brian smith did everything and Beyond to help me look for a safe reliable car for my kids and I was amazing to work with will definitely buy another vehicle from him a safe reliable car for my kids and I was amazing to work with will definitely buy another vehicle from him More

Worked with a great guy - Mike Niichols ! Couldn’t ask for a better salesman ! Awesome ! Couldn’t ask for a better salesman ! Awesome ! More

Was friendly everything. Went smooth worked on until we got price we were looking for Went smooth worked on until we got price we were looking for More

I highly, HIGHLY encourage you to NEVER do business with Serpentini Orrville. We had a deposit placed on a vehicle and were told it would hold it for 30 days. We explained to them that we were just waiting Serpentini Orrville. We had a deposit placed on a vehicle and were told it would hold it for 30 days. We explained to them that we were just waiting on a check from insurance and kept in contact. This was all communicated before we ever placed the deposit. All of a sudden, they call to let my husband know that they no longer want to honor that hold and will be selling the vehicle to someone else. It hadn’t even been close to the 30 days yet. They then offered to show us a different vehicle. Every time my husband has asked for an explanation, they skirt around the question and will not give him a straight answer. He has called and texted so many times and there’s always a new excuse of why they can’t talk right now. They refunded our deposit tonight and never explained why the car they placed a sold sign on for us was now being sold to someone else while we were within our window. More