Serpentini Chevrolet of Orrville

Great!! Fantastic experience! All staff was friendly and approachable. Jon was personable and very helpful. He made assurances through the entire process so w Fantastic experience! All staff was friendly and approachable. Jon was personable and very helpful. He made assurances through the entire process so we were comfortable and confident. More

Another Terrific Experience I purchased my second pickup from Ray Hawks today. I traded my 2013 Chevrolet Silverado for an upgraded 2017! Ray personalizes the sale to meet the ne I purchased my second pickup from Ray Hawks today. I traded my 2013 Chevrolet Silverado for an upgraded 2017! Ray personalizes the sale to meet the needs of his customers. Returning customers are treated treated like old friends. I used to dread going to the dealership but not at Serpentini. The quality of service, whether in sales, business office or the shop, is nothing but friendly and professional. Every staff member goes out of their way to make sure your experience is nothing but positive & to your satisfaction before you leave. I have another Chevrolet that I purchased previously from another local competitor and the service for that vehicle has since been transferred to Serpentini. The service delivery of the other dealership is no way near what is received at Serpentini. Thanks for keeping our family on the road! We would not shop or service our vehicles anywhere else! More

Blown away with great service 5 stars is too low for the service my family got at Serpentini. I would nominate Eric Johnson for a car sales Purple Heart medal if one existed. All s 5 stars is too low for the service my family got at Serpentini. I would nominate Eric Johnson for a car sales Purple Heart medal if one existed. All stars work here. They will have my business again and again. More

Great Dealership, Great People I purchased a Camaro and couldn't have been happier with the purchase. I drove from New York to pick up and the dealership sent someone to pick me up I purchased a Camaro and couldn't have been happier with the purchase. I drove from New York to pick up and the dealership sent someone to pick me up from the airport after dropping off the rental car. After test driving, the paperwork was done fast and back on the road home. Highly recommend everyone at Serpentini. Pat was great and went over the vehicle in detail. Thanks to Steve and Kathy as well. More

Happy Very happy with the Buick I purchased. Everyone was really nice and helpful. I will be back to purchase another vehicle when the time comes I need a Very happy with the Buick I purchased. Everyone was really nice and helpful. I will be back to purchase another vehicle when the time comes I need another one. More

Awesome I really like coming here for me leasing. This is the 2nd truck i leased. Jon did a awesome Job. Thanks Jason for making it happen. Jon is a down to e I really like coming here for me leasing. This is the 2nd truck i leased. Jon did a awesome Job. Thanks Jason for making it happen. Jon is a down to earth guy who gets the job done and works with the customer to make it fit there needs. Thanks again. I will continue to come to your dealership. More

No pressure, customer friendly car purchase Our experience with buying a car at Serpentini of Orrville was remarkably easy and remarkably satisfying. We thought we knew not only the model car b Our experience with buying a car at Serpentini of Orrville was remarkably easy and remarkably satisfying. We thought we knew not only the model car but the EXACT CAR that we wanted to purchase from the detailed description on the internet. When we dealt with Matt Matjunas to see this car, he had excellent knowledge of the vehicle. The few questions that he didn't know he was easily able to find out the answers for us. He took our concerns and doubts into consideration and had alternate options and examples for us to compare immediately. Working with him was like talking to a good friend. His no pressure, knowledgeable, friendly approach helped us realize that we had the right car from the beginning. Also getting the paperwork completed and signed with Jason Foy was streamlined and simplified. He was helpful and informative and put us at ease with his no pressure approach as well. More

Great Experience I have purchased several cars from this dealership and am always pleased. Ray Hawks makes the buying experience easy and enjoyable. I wouldn't buy a c I have purchased several cars from this dealership and am always pleased. Ray Hawks makes the buying experience easy and enjoyable. I wouldn't buy a car from anyone else or from any other dealership. Thank you Ray H. and Serpantini More

Ray Hawks and Serpantini of Orrville We had an awesome experience we went in looking for a used car and drove home in a brand new one. We are extremely happy and are now customers for li We had an awesome experience we went in looking for a used car and drove home in a brand new one. We are extremely happy and are now customers for life. Thanks again Ray Hawks and Serpantini of Orrville More