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Serpentini Chevrolet of Orrville
Orrville, OH
946 Reviews
Serpentini Chevrolet was founded by Bob Serpentini on July 17, 1980 as the youngest ever first generation Chevrolet Dealer. Bob has grown this business to be one of the largest volume Chevy stores in the Country! American and Proud of it!
We have recently moved from our original building to a brand new, state of the art facility located at 1107 N. Main Street. Stop in for a tour! We've got refreshments, a comfortable customer lounge and a children's play area. We believe in a fun dealership that makes a difference in the lives of our employees, our customers, and our community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 946 reviews
September 06, 2024
Horrible service, and sales staff. Went in and looked at a vehicle to purchase. The sales man was supposed to get back to me with the offer. No call no response reached out with in hou Went in and looked at a vehicle to purchase. The sales man was supposed to get back to me with the offer. No call no response reached out with in hours multiple times and no one ever called back and now the vehicle is sold and manager Adam was the first to respond with “a rude unprofessional gesture of well tuff it’s sold now, can’t help ya. They lie and are incompetent and should not be thought of on your next purchase. Hopefully who bought the 2009 Canyon from Serpentini of Oroville on September 6, 2024 was told about the Tranfer case problem and there was a check engine light on before they bought it More
by Lutemasonry74
Employees Worked With
Adam
August 31, 2024
Thank you so much Jacob C. For helping me with the purchase of my new used vehicle. You were very kind, informative and helpful with everything! So nice working with you, lo For helping me with the purchase of my new used vehicle. You were very kind, informative and helpful with everything! So nice working with you, love my vehicle. Take care, TH More
by happygirl21
Employees Worked With
Jacob Collins
August 26, 2024
After purchasing a truck from them in March and the truck being taken back twice by April they told me to keep driving it till the engine light came on because they” can’t go digging for the issue because of being taken back twice by April they told me to keep driving it till the engine light came on because they” can’t go digging for the issue because of the insurance”…. Hadn’t came on so I kept driving, issue got worse and contacted my insurance and they informed me that no I didn’t need to wait for that so I took it to a dealership that could actually tell me what the issue was and turns out my insurance will cover 3k but the trans to replace would be 5500$. Contacted this CROOKED place and they refuse to help with any of the remaining 2,500$ because it was “at another dealership” … truth be told I wouldn’t contact this place to purchase a squeegee to wash the truck with. The sales guys are nice and helpful but the service is the absolute worst when it comes to standing behind what the sales people sell. My Advise is go somewhere that will stand behind what they sell, definitely not describing Serpentini Orrville!!! More
by Kfdlt436
Employees Worked With
Marco , Joe Freno
August 06, 2024
This is the second new vehicle we have bought here . We drive from Ashland county they have best price and easy to deal with on new vehicles. With their exclusive 20 year 200,000 mile warranty it’s a no We drive from Ashland county they have best price and easy to deal with on new vehicles. With their exclusive 20 year 200,000 mile warranty it’s a no brainer. Strongly recommend More
by Jamesgillespieq1994
Employees Worked With
Carl Stoll
July 29, 2024
Had a great experience today with Marco Mckee! He has a super personality for working with a customer to get matched up with the right deal. He has a super personality for working with a customer to get matched up with the right deal. More
by Gene Schleicher
Employees Worked With
Marco McKee
