Serpentini Chevrolet of Orrville

An awesome car buying experience The entire staff/team at the dealership was amazing. We worked with Josh Martin during the process of buying are Dodge Dart. Josh was beyond amazing t The entire staff/team at the dealership was amazing. We worked with Josh Martin during the process of buying are Dodge Dart. Josh was beyond amazing that day. Josh keep us informed of everything that was happening. He was able to answer all our questions we had, We would also like to thank Jason in finance for all his help on his end. We would definitely recommend this dealership to anyone in the market of buying a car. Once thank you Josh and the rest of the team. Keep up the great work. More

Fast, friendly, easy process. Everyone was friendly and prompt. They will make sure you know all about the vehicle before you leave. There was no back and forth "dealing" with a ma Everyone was friendly and prompt. They will make sure you know all about the vehicle before you leave. There was no back and forth "dealing" with a manager. The price on the sticker is what you pay. More

Very easy to work with I had a great experience at the dealership from the time i walked in. My salesman treated with respect and like family there. I was very excited to be I had a great experience at the dealership from the time i walked in. My salesman treated with respect and like family there. I was very excited to be able to get in to my vehicle with all the help from the sales team working hard to make it a easy purchase. I would recommend this dealership to anyone and i will be back for my next vehicle. More

Buying a used car Jonathan Conley was my salesman at Serpentini chevy buick. He along with the dealership made my purchase very enjoyable. There was no hard sell and Jo Jonathan Conley was my salesman at Serpentini chevy buick. He along with the dealership made my purchase very enjoyable. There was no hard sell and Jon was happy to show us any car we wanted to see. He took time to get to know us and shared his experience with us also. When the vehicle was chosen he went to bat for us to get the deal we needed. He did not try to put us in something we could not afford. We are now driving a great vehicle and have the payment and terms we can handle! Thanks again for making my experience so positive! I will reccomend you to friends and family. More

Very nice staff and extremely easy process After doing a lot of research online for a used car, I came across Chevy Orrville which was an hour south of me. A few days later, I went down to look After doing a lot of research online for a used car, I came across Chevy Orrville which was an hour south of me. A few days later, I went down to look at the car (an Equinox) and was greeted by the friendly staff and was sat down to talk about the car within 5 minutes. The experience went very well, the salesman knew about the car (which I hadn't come across before) and the negotiation was simple. I would, indubitably go back to chevy Orrville for another car purchase in the future. More

Excellent service and awesome people We came into serpentini to get unburied by ABC Motor credit. We came to talk to John Conley but he was busy so he gave us to Tyson. We were treated li We came into serpentini to get unburied by ABC Motor credit. We came to talk to John Conley but he was busy so he gave us to Tyson. We were treated like family at all times. We weren't sure if we were going to take on the new payments but they worked their magic and got them down to a reasonable rate to suit our budget, and we left with a brand new car off the lot. We couldn't be more excited. Thank you John and Tyson and the rest of the serpentini crew for helping us out. More

Bad experience Truck purchased definitely had flaws and someone somewhere knew... A lot of issues had been hidden by someone is all I can say. Never ever again. Truck purchased definitely had flaws and someone somewhere knew... A lot of issues had been hidden by someone is all I can say. Never ever again. More

Honest and reliable Dealt with this outfit for years. They keep their word and work hard all the way from the sale to service. Floyd has been our salesman and they come n Dealt with this outfit for years. They keep their word and work hard all the way from the sale to service. Floyd has been our salesman and they come no better! Jason knows his stuff! Joe bends over backwards to help with service with absolutely no BS! More

Phenonmenal Mr. Pat Kieser worked very patiently with me as we dealt this vehicle all the way from Louisiana. Mr. Pat arranged for and Mr. Bill picked myself and Mr. Pat Kieser worked very patiently with me as we dealt this vehicle all the way from Louisiana. Mr. Pat arranged for and Mr. Bill picked myself and my father from the airport in Cleveland, which is nearly an hour away, and this was greatly appreciated! The car was no disappointment, it was rather nicer than we anticipated. Despite the thousands of miles we crossed for this vehicle, if I were to be treated with such kindnesses, professionalism, and patience as I experienced from Mr. Kieser and Mr. Bill., I would do it all over again. Thank you dearly Mr. Pat! More