Serpentini Chevrolet of Orrville

Efficient and painless purchase I needed to replace a car and did not have the luxury of searching over several weeks to find what I wanted at a good price. Fortunately, I saw a cou I needed to replace a car and did not have the luxury of searching over several weeks to find what I wanted at a good price. Fortunately, I saw a couple of cars of interest online and contacted Serpentini of Orrville even though it would be a 50 minute drive. My interest was promptly replied to with a return call and after determining a car was a available, I headed down to take a look. From the moment I was greeting, the folks at this dealer were friendly and low-key. We were satisfied with the condition of the car and made a purchase. John demonstrated how the Onstar and Serpentini app might help us with car maintenance. I was happy to be made aware of additional services/extended warranties but not made to sit through an excessive sales pitch. Good experience! More

Professional, Knowledgeable, & Easy Process Over the weekend, my husband and I bought a new car! We just went to "LOOK" and test drive, but ended up going for it. Ray Hawks at Serpentini Orrvi Over the weekend, my husband and I bought a new car! We just went to "LOOK" and test drive, but ended up going for it. Ray Hawks at Serpentini Orrville was very patient and understanding, as I was (and still am) emotionally attached to my old car which I purchased 12 years ago at this same dealership! I had my eye on the Malibu, I had driven a few times renting for business trips. Ray was very, patient, professional and helpful with making our decision. Mark, their Finance Manager, was very thorough explaining the details and paperwork of the sale. Jason and the rest of the staff were very friendly and polite during our visit. I highly recommend you go see these guys for your vehicle needs! Just go for it! 😊 More

Friendly, any problems will be made right ! The entire staff of Serpentini Chevrolet Orrville was very knowledgeable on what they sell. From the salesman, John Williams to the garage mechanic,D The entire staff of Serpentini Chevrolet Orrville was very knowledgeable on what they sell. From the salesman, John Williams to the garage mechanic,Donny.... they treat you as family.! Looking forward to stopping in to say hi and grabbing a cup of coffee.. More

Great service My husband saw a vehicle online that we have been looking for. He contacted Serpentini and they had it and invited him over for a test drive. He was g My husband saw a vehicle online that we have been looking for. He contacted Serpentini and they had it and invited him over for a test drive. He was greeted by Zach Bauer, who was very helpful. He did not pressure us in any way. We would definitely recommend Serpentini and Zach! More

2013 Chevy Spark I saw a used 2013 Chevy Spark on-line, it was exactly what I was looking for. I was contacted by phone the next morning at 8:30 a.m. I got there arou I saw a used 2013 Chevy Spark on-line, it was exactly what I was looking for. I was contacted by phone the next morning at 8:30 a.m. I got there around 9:00, and by 11:00 was the proud owner of that Spark. Floyd gave me the best deal he possibly could and did not mess around getting that deal for me. Thank you so much for that. Will definately return for my next vehicle purchase. More

Excellent service I saw a vehicle online and went in the next day to test drive it. As soon as I walked in the door I was greeted and helped right away. Everyone I enco I saw a vehicle online and went in the next day to test drive it. As soon as I walked in the door I was greeted and helped right away. Everyone I encountered that day was great! From the time I arrived until I drove off was under 2 hours. We will definitely be purchasing the rest of our vehicles from here. I can not say enough good things about this place and Matt that helped me! More

Great experience Serpentini is the best dealership around! Very friendly and great quality cars and trucks. Would definitely recommend them to family and friends. Our Serpentini is the best dealership around! Very friendly and great quality cars and trucks. Would definitely recommend them to family and friends. Our saleman John Williams was fantastic! Very friendly and worked hard to find the car we wanted. More

Good experience on car buying We had a very great car buying experience. We walked in lookin for a vehicle not for sure what we really wanted, Eric Johnson one of your salesman wal We had a very great car buying experience. We walked in lookin for a vehicle not for sure what we really wanted, Eric Johnson one of your salesman walked out greeted himself an said if we need anything to let him know. Mr. Johnson was a very honest and helpful sales man that stuck to his word. We would be glad to buy from here again and recommend Serpentini of Orville to others. More