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Serpentini Chevrolet of Orrville

Orrville, OH

4.1
945 Reviews

1107 N. Main Street

Orrville, OH

44667

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Showing 945 reviews

April 30, 2016

Good experience Went over and beyond to make sure I had great customer service. Thanks Matt! It made buying a car less stressful and didnt feel pressured More

by Teeth157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Matjunas
April 29, 2016

Impressive This is where I bought my pre-owned vehicle. Matt was very helpful. The entire dealership is the nicest I have ever been in. They have a place for t More

by Pamela Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, Mark Evans, Matt Matjunas
Apr 29, 2016 -

Serpentini Chevrolet of Orrville responded

Thanks Pam! - You're an All star!!

April 25, 2016

Serpentini Chevrolet Service Supreme We weren't sure if we wanted to pay off our lease, or lease a new one, so I am sure we were hard to deal with. We were greeted by Jason Anderson, an More

by Harold and Willi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams, Jason Anderson, Jonathan Conley
Apr 25, 2016 -

Serpentini Chevrolet of Orrville responded

Thank you so much for your powerful review!!! Jonathan, John and the entire Serpentini Staff appreciate your kind words and we all Congratulate you on your purchase!!!

April 15, 2016

Overall Good Experience I was very impressed with the staff at Serpentini Chevrolet of Orrville. I didn't exactly know what I was looking for and had been looking for a long More

by Stephanie
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hawks
Apr 15, 2016 -

Serpentini Chevrolet of Orrville responded

Thank you so much Stephanie, Ray and the Serpentini Staff understand the needs of our customers and we put YOU first!!! Your business is greatly appreciated.

April 15, 2016

Very unhappy with service I have purchased 2 cars from this dealership in past, however, I would never purchase a chevy again. I had no followup and could not get a straight a More

by Spring2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Zeno
Apr 22, 2016 -

Serpentini Chevrolet of Orrville responded

We would love to chat with you to gain a little more understanding of why exactly you're unhappy. We have left messages, with no response. Please contact us so we can make sure you are happy!

April 11, 2016

Courteous, Knowledgeable, & Customer-Focused Service I was impressed with the friendly and pressure-free environment that I experienced at Serpentini Chevrolet of Orrville. The staff was focused on meet More

by bf385861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, Ray Hawks
Apr 11, 2016 -

Serpentini Chevrolet of Orrville responded

Thank you so much for the powerful review!!! Ray and the Serpentini Staff greatly appreciated it.

April 08, 2016

Great used car buying experience I was treated with respect and never pressured. They took the time to answer all of my questions and the purchase and paperwork went very smoothly. Wi More

by BrendaS
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, John Williams
Apr 08, 2016 -

Serpentini Chevrolet of Orrville responded

Thank you so much, we appreciate your business, and look forward to your future dealings with John and the Serpentini Staff!!!

April 08, 2016

Happy Customers The staff at Serpentini Chevrolet was professional, courteous, and helpful. When I talked to a salesman about the vehicle we were interested in, he se More

by Becky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Jonathan Conley
Apr 09, 2016 -

Serpentini Chevrolet of Orrville responded

Jonathan and the staff of Serpentini of Orrville appreciate your business and the Powerful review!!!

April 07, 2016

Very pleased Was very helpful in answering all of our questions...no pressure to buy (even though we did) very knowledgeable on the vehicle...made our experience s More

by Amber Marie Adkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Apr 07, 2016 -

Serpentini Chevrolet of Orrville responded

John and the Serpentini Staff wish to Congratulate you on your purchase!!! We greatly appreciate your business. Thank you so much for the review and we will continue to make sure your experience will be great.

April 06, 2016

Excellent Experience Purchased a used truck that had recently come in to the dealership and they made a few small repairs to make it just right before we picked it up. Ma More

by ThomasR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Stanard, Zach Bauer, Matt Matjunas
Apr 08, 2016 -

Serpentini Chevrolet of Orrville responded

Thanks - Enjoy! Until next time!

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