Serpentini Chevrolet of Orrville

Impressive This is where I bought my pre-owned vehicle. Matt was very helpful. The entire dealership is the nicest I have ever been in. They have a place for t This is where I bought my pre-owned vehicle. Matt was very helpful. The entire dealership is the nicest I have ever been in. They have a place for the kids to be entertained with a little table, books, toys and the Minnons pictures on the wall along with Elsa. Very clean areas. I was offered bottled water at least by 4 different people! All I came in contact with were exceptionally nice. More

Serpentini Chevrolet Service Supreme We weren't sure if we wanted to pay off our lease, or lease a new one, so I am sure we were hard to deal with. We were greeted by Jason Anderson, an We weren't sure if we wanted to pay off our lease, or lease a new one, so I am sure we were hard to deal with. We were greeted by Jason Anderson, and we asked for Jonathan Conley. He introduced us to John Williams, since Jonathan was out for awhile. John Williams was very helpful, and kind to us, helping us to decide exactly what we were looking to do., and explained a lot of details we needed to know. When Jonathan Conley arrived, the two of them, helped us make a plan. They both worked hard to make sure we were satisfied. We drove the 2016 Cruz, and decided to lease it. I am pleased to say, all the staff at Serpentini's, is courteous, kind, and always helpful. Sincerely, Harold & Willi Boyd More

Overall Good Experience I was very impressed with the staff at Serpentini Chevrolet of Orrville. I didn't exactly know what I was looking for and had been looking for a long I was very impressed with the staff at Serpentini Chevrolet of Orrville. I didn't exactly know what I was looking for and had been looking for a long time at many dealerships, sales was patient and helped me find what I wanted, instead of pushing me for the sale. I will definitely return for future car needs. More

Very unhappy with service I have purchased 2 cars from this dealership in past, however, I would never purchase a chevy again. I had no followup and could not get a straight a I have purchased 2 cars from this dealership in past, however, I would never purchase a chevy again. I had no followup and could not get a straight answer on any of my questions. More

Courteous, Knowledgeable, & Customer-Focused Service I was impressed with the friendly and pressure-free environment that I experienced at Serpentini Chevrolet of Orrville. The staff was focused on meet I was impressed with the friendly and pressure-free environment that I experienced at Serpentini Chevrolet of Orrville. The staff was focused on meeting my needs in locating and obtaining the car that fully met my needs/preferences as well as my budget. I was also impressed with the facilities which I would describe as inviting and "state of the art". I would also add that it was a pleasure meeting Jason Anderson, the General Manager of the dealership and Ray Hawks, one of the Sales Associates. Ray came highly recommended by several friends and acquaintances and their advice was proven to be totally accurate. I, in turn, would not hesitate to recommend Ray to anyone looking for a car, new or used, and to commend Jason as well for his excellent management of the dealership. I'm looking forward to a long and happy association with Serpentini Chevrolet of Orrville. More

Great used car buying experience I was treated with respect and never pressured. They took the time to answer all of my questions and the purchase and paperwork went very smoothly. Wi I was treated with respect and never pressured. They took the time to answer all of my questions and the purchase and paperwork went very smoothly. Will definitely consider Serpentini of Orville for future purchases. More

Happy Customers The staff at Serpentini Chevrolet was professional, courteous, and helpful. When I talked to a salesman about the vehicle we were interested in, he se The staff at Serpentini Chevrolet was professional, courteous, and helpful. When I talked to a salesman about the vehicle we were interested in, he set up a test drive right away that fit our schedule. He was knowledgeable and answered all of our questions. The vehicle was in excellent condition, and we drove it home the same day. I especially appreciated the assistance I received from the salesman to remove a carseat from our previous vehicle. With the help I received, I was able to easily transfer the carseat to the newly purchased vehicle. This was our first experience with Serpentini Chevrolet. My husband and I were pleased with the service we received. More

Very pleased Was very helpful in answering all of our questions...no pressure to buy (even though we did) very knowledgeable on the vehicle...made our experience s Was very helpful in answering all of our questions...no pressure to buy (even though we did) very knowledgeable on the vehicle...made our experience stress-free and fun!!! More

Excellent Experience Purchased a used truck that had recently come in to the dealership and they made a few small repairs to make it just right before we picked it up. Ma Purchased a used truck that had recently come in to the dealership and they made a few small repairs to make it just right before we picked it up. Matt Matjunas is friendly and knowledgeable and fabulous to work with. Would definitely come back and ask for him the next time we're looking for a car. More