Serpentini Chevrolet of Orrville

Very helpful and honest, My contact person was Kathy Watson and she was very pleasant to speak with. She kept in-touch with me on vehicles that were in inventory and trades co My contact person was Kathy Watson and she was very pleasant to speak with. She kept in-touch with me on vehicles that were in inventory and trades coming in for several days and if they were still available. When I arrived, I did not feel like I was being pushed into any deals or purchases as I was just there to test drive. Floyd took me on a test drive and explained the vehicle in depth. After talking about the truck when we got back, he asked if I would be interested in doing a purchase that night. I agreed to see if I would qualify into a good rate at a payment I could afford. The details were worked out and I now own the vehicle. Have not had much time in it due to bad weather that I don't want to drive it in but looking forward to using it for years to come. Thanks for the popcorn & tell Floyd he still owes me a steak dinner! More

Great service! Greeted as soon as I came inside each time, was told that they would help me get out of my bad situation which they most definitely did, guaranteed ap Greeted as soon as I came inside each time, was told that they would help me get out of my bad situation which they most definitely did, guaranteed approval and didn't even have credit, and my payments are $80 less than what I was paying for my other car. Each person that I dealt with was very kind and made sure I was able to get what I wanted/needed. They were all very helpful and I will most definitely be going back there for my next car. I will also be telling everyone I know about this place and recommend Eric or Matt to help them if they ever need a vehicle. More

relaxing Treated well, no pressure, ALL Employees Very Polite I felt that the above statement I made was more than sufficient to give a excellent rating How Treated well, no pressure, ALL Employees Very Polite I felt that the above statement I made was more than sufficient to give a excellent rating However this rating form needs to be reviewed More

Great Experience Matt was great to work with. I explained I was looking at replacement vehicle for my son and wanted to have my mechanic look at it on Monday. It was Matt was great to work with. I explained I was looking at replacement vehicle for my son and wanted to have my mechanic look at it on Monday. It was a Saturday and he arranged to let me take it home over the weekend. Would work with him again. More

grate service I"m glad i got Dom as my sales man he was extremely helpful to me buying this new truck and if there was a star pass excellent i would give him that a I"m glad i got Dom as my sales man he was extremely helpful to me buying this new truck and if there was a star pass excellent i would give him that as a rating. Thanks for all your help Dom. oh and i don't want to forget your manager Jason and all the help he was. thank you both for a wonderful experience and will make sure to use you in the future. More

painless car shopping ! we had a very painless car buying experience with John Williams. I was amazed that we found a good deal on a Ford Escape nearby in Orville. I would re we had a very painless car buying experience with John Williams. I was amazed that we found a good deal on a Ford Escape nearby in Orville. I would recommend John as a salesman who is not into high pressure sales tactics. More

Great Vehicle Buying Experience! I recently purchased a used truck from Jonathan Conley of Serpentini (Orrville) and had a great buying experience. He was very helpful, patient and l I recently purchased a used truck from Jonathan Conley of Serpentini (Orrville) and had a great buying experience. He was very helpful, patient and let me take my time deciding to buy, which for me is very important. Everyone I dealt with made me feel that my business was very important, from my initial online inquiry and follow up call from Kathy to Jason Anderson, the general manager as well as the finance manager Jason Foy. This is the second vehicle I have purchased from Serpentini and I was even more impressed then the first time. I would recommend anyone looking to buy a new or used vehicle to stop by Serpentini. This is the only dealership that I consider when looking for vehicles and will definitely stop back again when I buy my next vehicle. More

Friendly Experience I recently bought a used car at Serpentini Chevrolet. I had a very pleasant experience with John Williams, Sales Associate. John was friendly and ver I recently bought a used car at Serpentini Chevrolet. I had a very pleasant experience with John Williams, Sales Associate. John was friendly and very helpful pointing me in the right direction, as I was looking for either a lease or a used car for my teenage daughter. John was proactive in making all arrangements so I could test drive several vehicles. In the end he worked with me in getting few upgrades in the car I end up buying (new tires, alignments, detailing, etc) Overall a very good experience More

Best buying experience ever! This was the best and simplest truck buying experience I have ever had. They were honest with me, friendly, and the deal they quoted me was the deal I This was the best and simplest truck buying experience I have ever had. They were honest with me, friendly, and the deal they quoted me was the deal I received. More

Great Experience! I saw a used car online that I was interested in. The dealership is several hours away from where I live, and so I called with lots of questions about I saw a used car online that I was interested in. The dealership is several hours away from where I live, and so I called with lots of questions about the vehicle before I made the trip. I wasn't able to drive out until several weeks later, but John Williams would text me updates on the car and promised to let me know if it was gone before I made the 3 hour trip to come see it. Once I arrived, they worked extensively with me to make sure I got a great deal. Definitely worth the trip...and I love my new to me car! More