Serpentini Chevrolet of Orrville

Good Management, Good Sales team I just purchased a 2008 Scion TC for my daughter at Serpentini Chevy in Orville, OH today, December 20th, 2014.. We spent two weeks looking at Civics, I just purchased a 2008 Scion TC for my daughter at Serpentini Chevy in Orville, OH today, December 20th, 2014.. We spent two weeks looking at Civics, Camrys, Accords and CRV's all over the Cleveland/Akron area with some mostly good experiences. Upon visiting Serpentini Chevrolet two times after a day of listening to enough sales pitch's to last a decade, I was so relieved to work with a sales force that were actually pleasant, informative, responsive and especially NOT forceful. Zach and Matt were both very helpful in providing the CarFax info and explaining every detail of the car's history. General Manager Jason Anderson was very personal as well. I would recommend everyone to visit Serpentini Chevrolet in Orville if you're looking for a new or used aoutmobile. The will treat you right. It's not often that you walk away from buying a used car and feel good. This was one such time. More

excellent service from eric We had a great experience overall. We love the 07 Lucerne, its the car we have always wanted, but feel there could have been more movement in the list We had a great experience overall. We love the 07 Lucerne, its the car we have always wanted, but feel there could have been more movement in the list price. we would have purchased the vehicle out rite if they would have come down 500 dollars instead of financing it. Although they did an excellent job of finding us financing with a rough credit history. More

Love my 2014 Red Hot Camaro Convertible Thanks to Eric we were able locate a gorgeous 2014 Red Hot Camaro Convertible - just what I wanted. It took some doing to find what we wanted, too la Thanks to Eric we were able locate a gorgeous 2014 Red Hot Camaro Convertible - just what I wanted. It took some doing to find what we wanted, too late to order new. Love my new car! More

Vehicle purchase went smoother than expected I went to the dealer where I had purchased my previous vehicle to see what may interest me. John Williams approached me and we discussed what I was lo I went to the dealer where I had purchased my previous vehicle to see what may interest me. John Williams approached me and we discussed what I was looking for in a vehicle. John showed me exactly what I wanted and demonstrated the features of the vehicle that matched my preferences. The whole process went smoothly and I drove out with my new car. I was very impressed with John and would recommend him and the dealership. More

Always reliable Had yet again, another great experience with Eric Johnson and Serpentini Chevrolet. I have always been able to count on Eric to get me a great car and Had yet again, another great experience with Eric Johnson and Serpentini Chevrolet. I have always been able to count on Eric to get me a great car and a good deal. Was expecting my first child and needed a reliable, gas efficient car for the family. Needed a affordable monthly payment as well. Eric Johnson and the gang stepped up and got me into a 08 Malibu. Its has been a great car. I would recommend Eric to anyone. Easy and fun to work with. I told him what I needed and for how much, he made it happen!! Always a great experience working with Eric and Serpentini!! Thank you - Chuck Hysell More

Dedication I was very impressed with Eric Johnson's dedication in helping me make my purchase, answering all my questions and eventually putting me in the car I I was very impressed with Eric Johnson's dedication in helping me make my purchase, answering all my questions and eventually putting me in the car I had my heart set on. Thanks for all your help Eric! More

a new Silverado I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their inventory. I certainly haven't been a one-time customer but a lifetime customer. Eric Johnson and the entire staff are simply outstanding. I have and will continue to recommend any one who is looking for a car in a very professional and relaxed atmosphere to visit this dealership. More

Best first experience of buying a car at a dealership. Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying a car at a dealership. I've been to several dealerships to look. Everywhere I have gone, I have been pressured and stalked through the parking lot. When I walked into Serpentini, everything was different. Everyone was smiling. Have me a better feeling inside to look for a vehicle to purchase. Eric Johnson was the sales associate to assist me. Very polite from the beginning. Answered any question I had, and found the answer if he didn't know it. Eric Johnson is valuable employee. He really treats the customers w respect, and almost as if they are family. He calls the customers months later after buying a vehicle just to check up on them and making sure everything is still going good with the vehicle. I recommend anyone to go to Serpentini. Amazing place. Stephen Fusco the sales manager, I also had contact with. He's an incredible help as well, and I couldn't have asked for more. The employees I had contact with on purchasing my first vehicle, made me want to go back to the business and purchase my next one. Outstanding guys and service. Thanks again. More

New silverado truck John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I wou John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I would recommend this dealership and sales staff to everybody. More

Friendship Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thank Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thanks again for u services! More