Serpentini Chevrolet of Orrville

New silverado truck John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I wou John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I would recommend this dealership and sales staff to everybody. More

a new Silverado I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their inventory. I certainly haven't been a one-time customer but a lifetime customer. Eric Johnson and the entire staff are simply outstanding. I have and will continue to recommend any one who is looking for a car in a very professional and relaxed atmosphere to visit this dealership. More

Best first experience of buying a car at a dealership. Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying a car at a dealership. I've been to several dealerships to look. Everywhere I have gone, I have been pressured and stalked through the parking lot. When I walked into Serpentini, everything was different. Everyone was smiling. Have me a better feeling inside to look for a vehicle to purchase. Eric Johnson was the sales associate to assist me. Very polite from the beginning. Answered any question I had, and found the answer if he didn't know it. Eric Johnson is valuable employee. He really treats the customers w respect, and almost as if they are family. He calls the customers months later after buying a vehicle just to check up on them and making sure everything is still going good with the vehicle. I recommend anyone to go to Serpentini. Amazing place. Stephen Fusco the sales manager, I also had contact with. He's an incredible help as well, and I couldn't have asked for more. The employees I had contact with on purchasing my first vehicle, made me want to go back to the business and purchase my next one. Outstanding guys and service. Thanks again. More

Friendship Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thank Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thanks again for u services! More

Buying with ease. Purchasing our new chevy truck with Zack was the best buying experience we've ever had. The Finance boater Mark made the purchase easy and enjoyable Purchasing our new chevy truck with Zack was the best buying experience we've ever had. The Finance boater Mark made the purchase easy and enjoyable. The whole group was just awesome and my wife really liked that a woman was in charge of the service department. This will be our dealership for life. Mr Serpentini even made us feel like friends. Couldn't ask for anything more. More

a very happy and satisfied customer! Loved the customer service we were given and the whole car buying experience made ez. And even tho we don't live close by loved the idea of free car w Loved the customer service we were given and the whole car buying experience made ez. And even tho we don't live close by loved the idea of free car washes for life:) More

Buying a car We have bought cars from Serpentini when it was still Banner Chevrolet. Always have been pleased with the deals and the service. This time we got to t We have bought cars from Serpentini when it was still Banner Chevrolet. Always have been pleased with the deals and the service. This time we got to the dealership and were met by John Williams. He showed us the car we were interested in and we walked out, keys in hand a couple of hours. John is the most sincere and friendly salesman we have dealt with in a long time. He deserves the hot dog award on his desk. Thanks John. More

another new truck I want to thank the Serpentini of Orrville team for another great experience of buying another new truck. Eric and Jason are superior in their custome I want to thank the Serpentini of Orrville team for another great experience of buying another new truck. Eric and Jason are superior in their customer service and knowledge. The entire staff are just outstanding and I have and will continue to recommending this dealership to everyone that is looking for the right car and good people to deal with. More

Our first NEW car Eric and the Serpentini dealership were the best. We were upside down on our trade and had gone to other dealerships before coming here and no one el Eric and the Serpentini dealership were the best. We were upside down on our trade and had gone to other dealerships before coming here and no one else could get things done. Eric worked hard to get the deal done right before Thanksgiving. This is the first NEW car we have ever purchased and we LOVE it. We will recommend Serpentini to all our friends. More

Allen&Debbie What a great experience!!!! Eric Johnson was great he made the car buying experience easy and very stress free I will recommend Eric, Jason and Mark to every one Eric Johnson was great he made the car buying experience easy and very stress free I will recommend Eric, Jason and Mark to every one Thank You Allen and Debbie More