Serpentini Chevrolet of Orrville

Vehicle purchase went smoother than expected I went to the dealer where I had purchased my previous vehicle to see what may interest me. John Williams approached me and we discussed what I was lo I went to the dealer where I had purchased my previous vehicle to see what may interest me. John Williams approached me and we discussed what I was looking for in a vehicle. John showed me exactly what I wanted and demonstrated the features of the vehicle that matched my preferences. The whole process went smoothly and I drove out with my new car. I was very impressed with John and would recommend him and the dealership. More

a new Silverado I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their I absolutely would not buy a car off of any other dealership, the Serpentini of Orrville team are superior in customer service and knowledge of their inventory. I certainly haven't been a one-time customer but a lifetime customer. Eric Johnson and the entire staff are simply outstanding. I have and will continue to recommend any one who is looking for a car in a very professional and relaxed atmosphere to visit this dealership. More

Best first experience of buying a car at a dealership. Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying Eric Johnson was a impressive salesman. Very polite. He is more concerned about the customers needs rather than the sale. It was my first time buying a car at a dealership. I've been to several dealerships to look. Everywhere I have gone, I have been pressured and stalked through the parking lot. When I walked into Serpentini, everything was different. Everyone was smiling. Have me a better feeling inside to look for a vehicle to purchase. Eric Johnson was the sales associate to assist me. Very polite from the beginning. Answered any question I had, and found the answer if he didn't know it. Eric Johnson is valuable employee. He really treats the customers w respect, and almost as if they are family. He calls the customers months later after buying a vehicle just to check up on them and making sure everything is still going good with the vehicle. I recommend anyone to go to Serpentini. Amazing place. Stephen Fusco the sales manager, I also had contact with. He's an incredible help as well, and I couldn't have asked for more. The employees I had contact with on purchasing my first vehicle, made me want to go back to the business and purchase my next one. Outstanding guys and service. Thanks again. More

New silverado truck John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I wou John 2015 Silverado I was very impressed with Eric. He did an outstanding job and made the sale worth the 2 1/2 hour drive to the dealership. I would recommend this dealership and sales staff to everybody. More

Always reliable Had yet again, another great experience with Eric Johnson and Serpentini Chevrolet. I have always been able to count on Eric to get me a great car and Had yet again, another great experience with Eric Johnson and Serpentini Chevrolet. I have always been able to count on Eric to get me a great car and a good deal. Was expecting my first child and needed a reliable, gas efficient car for the family. Needed a affordable monthly payment as well. Eric Johnson and the gang stepped up and got me into a 08 Malibu. Its has been a great car. I would recommend Eric to anyone. Easy and fun to work with. I told him what I needed and for how much, he made it happen!! Always a great experience working with Eric and Serpentini!! Thank you - Chuck Hysell More

Dedication I was very impressed with Eric Johnson's dedication in helping me make my purchase, answering all my questions and eventually putting me in the car I I was very impressed with Eric Johnson's dedication in helping me make my purchase, answering all my questions and eventually putting me in the car I had my heart set on. Thanks for all your help Eric! More

Friendship Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thank Had a very pleasant time wkin with Eric thanks u for takin the time with my needs! Just draw back just a little to long be in at the Dealership! Thanks again for u services! More

Buying with ease. Purchasing our new chevy truck with Zack was the best buying experience we've ever had. The Finance boater Mark made the purchase easy and enjoyable Purchasing our new chevy truck with Zack was the best buying experience we've ever had. The Finance boater Mark made the purchase easy and enjoyable. The whole group was just awesome and my wife really liked that a woman was in charge of the service department. This will be our dealership for life. Mr Serpentini even made us feel like friends. Couldn't ask for anything more. More

a very happy and satisfied customer! Loved the customer service we were given and the whole car buying experience made ez. And even tho we don't live close by loved the idea of free car w Loved the customer service we were given and the whole car buying experience made ez. And even tho we don't live close by loved the idea of free car washes for life:) More

Buying a car We have bought cars from Serpentini when it was still Banner Chevrolet. Always have been pleased with the deals and the service. This time we got to t We have bought cars from Serpentini when it was still Banner Chevrolet. Always have been pleased with the deals and the service. This time we got to the dealership and were met by John Williams. He showed us the car we were interested in and we walked out, keys in hand a couple of hours. John is the most sincere and friendly salesman we have dealt with in a long time. He deserves the hot dog award on his desk. Thanks John. More