Serpentini Chevrolet of Orrville

wonderful customer service! I just bought a used vehicle from this dealership and everyone I worked with was extremely nice they listened to my situation and got me into the righ I just bought a used vehicle from this dealership and everyone I worked with was extremely nice they listened to my situation and got me into the right vehicle for me! And the customer service doesn't stop once you drive off the lot! Any problems you may have afterward they make sure they find the best possible way to fix it! This is the most pleasant dealership I have ever been too! I'm so glad I made the drive from akron to Orville it was worth it in every aspect! Great dealership all around! More

John Williams John was great to work with very friendly, and funny and highly knowledgable about the car I was purchasing. Great guy! I highly recommend him and Se John was great to work with very friendly, and funny and highly knowledgable about the car I was purchasing. Great guy! I highly recommend him and Serpentini!! More

It was a good experience Serpentini Chevrolet is a top notch facility. The showroom is large and clean. We traded in a car for an SUV. It was great dealing with them. Eric was Serpentini Chevrolet is a top notch facility. The showroom is large and clean. We traded in a car for an SUV. It was great dealing with them. Eric was very helpful and professional. More

awesome!!!!!!! matt was very helpful and friendly.he went out of his way to help me coming in on his day off to close the deal matt was very helpful and friendly.he went out of his way to help me coming in on his day off to close the deal More

Excellent Service!!! I went to Serpentini this past Thursday to trade in my Jeep Patriot because it wasn't everything that I wanted. I had my set on a 2012 Jeep Compass I went to Serpentini this past Thursday to trade in my Jeep Patriot because it wasn't everything that I wanted. I had my set on a 2012 Jeep Compass and needless to say that's what I got. Zach Bauer was so polite and kind and very personable. I couldn't have asked for a better salesman. He even showed me how to anchor my sons carseat in. Also, the finance manager was able to get me some great payments and interest rate as well. More

They worked with us We just purchased a 2008 Chevy Equinox from Eric Johnson at Serpentini Chevrolet. He really worked to get the payments down into our price range, even We just purchased a 2008 Chevy Equinox from Eric Johnson at Serpentini Chevrolet. He really worked to get the payments down into our price range, even though it took him three tries! We had a set budget to work with, and the dealership (and Eric) really worked to make this vehicle affordable for us. He showed us every aspect of the vehicle - safety features, dashboard and console features, etc. and helped get the OnStar set up for us. So far, we're loving our Equinox! More

fast and friendly they were very nice and helpful,took us through everything and explained things for us.they were fast and friendly and efficient.did a good job they were very nice and helpful,took us through everything and explained things for us.they were fast and friendly and efficient.did a good job More

In and Out I called and spoke with the Kathy I believe who does Internet sales (Awsome) at least that should be her name ... And when I got to the lot I met 2 o I called and spoke with the Kathy I believe who does Internet sales (Awsome) at least that should be her name ... And when I got to the lot I met 2 of the coolest calm no pressure sales guys I've ever met.. I told them what I wanted they pulled the truck up , we did a test drive , got back while they prepared the docs we had donuts and coffee ,. I was in and out in about 1 hr and a half ...now that's what I call Service thanks Zach, and I believe it was jason .. Just really good people all around More

Zach Baur was great! I went in to the dealership, wanted a truck and I got it! Zach wanted what was best for me and did not pressure me at all! I also got told multiple ti I went in to the dealership, wanted a truck and I got it! Zach wanted what was best for me and did not pressure me at all! I also got told multiple times, thank you for your business from multiple people! It was a great experience for my first time ever buying a truck! More

great customer service and no pressure! I was very happy with my salesman, Eric Johnson, and I would highly recommend him to anyone looking for a car! He helped me with his knowledge to f I was very happy with my salesman, Eric Johnson, and I would highly recommend him to anyone looking for a car! He helped me with his knowledge to find exactly what i needed for my family! Everyone was so nice, several people had to stay after closing time to help me because I didn't get there till later, that was awesome!! More