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Serpentini Chevrolet of Orrville
Orrville, OH
942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 942 reviews
May 19, 2014
BUYING EXPERIENCE OVER INTERNET I would like to thank Serpentini Dealership for my buying experience over internet and especially Eric Johnson. I live in Indiana and seen a car they I would like to thank Serpentini Dealership for my buying experience over internet and especially Eric Johnson. I live in Indiana and seen a car they had for sale on internet. I called and talk with Eric and told him It was to far for me to drive to see a car and if the car was as nice as the pictures showed. He promise me the car was as nice as it looked. So I took his word for it and bought the car and Eric had it shipped to me. I am retired and was looking for a nice used car to drive around town and let me tell you I was not disappointed when the car arrive at my door. I could not believe how nice this car really is and buying it with only seeing the pictures and talking with Eric. With all my years buying a vehicle this was the easiest deal I ever had and Eric was such a nice and wonderful person to deal with. Since buying the car Eric has called me 3 times to see if everything is okay and how is the car doing this was a buying experience I will never forget and if I am ever looking to but another vehicle Serpentini Dealership will be the first place I check . Thanks Again to everyone at the dealership. Bill FROM INDAIANA. More
by 96gt3000
Employees Worked With
Eric Johnson
May 19, 2014
currently purchase from Serpentini I would like to thank Eric for make this one of the best car buying experience ever. .thanks to the whole staff at Serpentini. Best ever!! I would like to thank Eric for make this one of the best car buying experience ever. .thanks to the whole staff at Serpentini. Best ever!! More
by henderson66
Employees Worked With
Eric Johnson
May 13, 2014
2008 SATURN When I first pulled into Serpentini of Orrville, there was a young guy walking on the lot. He smiled and I went on to look at a couple of cars. When I When I first pulled into Serpentini of Orrville, there was a young guy walking on the lot. He smiled and I went on to look at a couple of cars. When I decided that I would like to test drive one of the cars, I hunted for a salesman. As I drove the short distance, there was this guy again and he smiled. I asked him if he was a salesman and he said, "Yes, how can I help you?" I test drove what was to become my "new" vehicle to me and I really enjoyed my conversation with Brandon McKee! He made me feel comfortable, showed me the new facility, and introduced me to the manager and other employees. There was never a time I felt pressured. A good price was met and next came all of the paperwork! Before I left, Brandon helped me with the "OnStar" feature and explained all of the buttons and gadgets so I would be more adjusted. I would recommend Serpentini to anyone! Trenda Stephenson More
by saturn2008
Employees Worked With
BRANDON MCKEE
May 13, 2014
pleasent experience Eric is the best salesperson i have ever worked with. Very helpful from beginning to end. I would recommend him to anyone i know that is looking for Eric is the best salesperson i have ever worked with. Very helpful from beginning to end. I would recommend him to anyone i know that is looking for a car.I'm know i will enjoy my Buick for years to come. More
by rosiepoo
Employees Worked With
Eric Johnson
May 12, 2014
THE GREAT EXPERIENCE I Have Been to other dealerships and the people there were just terrific, not like some. they treat you like real family, And don't keep you waiting l I Have Been to other dealerships and the people there were just terrific, not like some. they treat you like real family, And don't keep you waiting like other dealers do. Eric my salesman, is top notch and would send family and friends there. He gave me a tour of the place and introduced me to all. I have been going there for years and there concern and doing what they can for YOU are top of the line.Eric went above and beyond to make it all possible. THANK-YOU ERIC AND SERPENTINI More
by impalahere
Employees Worked With
Eric Johnson
May 08, 2014
Best car buying experience ever!!!!! We are so pleased to have gotten our 2014 Malibu at Serpentini!! We have had a couple bad experiences with other dealerships and were hesitant to even We are so pleased to have gotten our 2014 Malibu at Serpentini!! We have had a couple bad experiences with other dealerships and were hesitant to even try and attempt to trade our truck in. We walked away with a new car and Ray and Jason were SO helpful! We would recommend buying from Serpentini, awesome honest guys! More
by Donnyandamyb
Employees Worked With
Jason Anderson, Ray Hawks
May 05, 2014
Serpentini Orrville I just bought a 2014 Equinox from Serpentini Chevrolet Orrville and I love it. The service and professionalism that was provided was the best. I had I just bought a 2014 Equinox from Serpentini Chevrolet Orrville and I love it. The service and professionalism that was provided was the best. I had my mind set on buying a Ford Escape Titanium but I was given the chance to drive the Equinox, right after I test drove the Escape and that is what sealed the deal for me. This is the 3rd car that I have bought from Serpentini Chevrolet Orrville and I was totally satisfied with all of them. I would suggest that anyone looking for a car in the area, to go to Serpentini Orrville and see what Jim and Pete can do for you. All of the salesman are there to help you and treat you like a neighbor, which I am in reality. Jason Anderson, thank you for easing the transition from my Mustang convertible to the Equinox. It was a very traumatic day for me. More
by mustangstaats
Employees Worked With
Jason Anderson
May 02, 2014
2011 silverado I went to multiple dealerships looking to purchase a slightly used silverado, with being only nine-teen, i was ignored, and wasn't treated well. At a I went to multiple dealerships looking to purchase a slightly used silverado, with being only nine-teen, i was ignored, and wasn't treated well. At a particular dealership ready to buy a truck, with cash in hand, that i was interested in for more than a hour i stood waiting before a sales man talked to me, and i left because of it. I gave Serpentini chevrolet a try and they were awesome, my salesman was brandon mckee, really nice people there made it so easy for me, no hassle, great price, best dealer i have been to. i would highly recommend this dealership, and defiantly go back. More
by silverado2011blackout
April 29, 2014
Used vehicle purchase I went to Serpentini to look at a vehicle I had seen on-line. I met Jim Geig that day. He was very helpful and friendly. He didn't try to push me to b I went to Serpentini to look at a vehicle I had seen on-line. I met Jim Geig that day. He was very helpful and friendly. He didn't try to push me to buy a vehicle I didn't want or couldn't afford. He listened to what I had to say about my reasons for the type of vehicle I was interested in. After we took the Expedition for a test drive, I purchased it. I couldn't take it with me that day as I had to secure a ride to go pick it up. Jim was great with working with me on this. And when he said he was going to call me about something, he did. While waiting for the paperwork to be drawn up, I was shown around the dealership and introduced to key people in service, etc. When the papers were ready, I met Jason Foy. He is very organized and also friendly. It was a pleasure to have worked with these two in making my purchase. Overall, I never felt uncomfortable the entire time I was there. All of the people I came in contact with were great! More
by Teri0426
Employees Worked With
Jason Foy
April 18, 2014
Purchase 2002 S10 ZR2 I Would highly recommend ERIC jOHNSON IN SALES. he made buying easy and no hassle was easy to negotiate with. they did everything to the truck they sa I Would highly recommend ERIC jOHNSON IN SALES. he made buying easy and no hassle was easy to negotiate with. they did everything to the truck they said . i rate Serpentiniand their body shop 5 stars!! More
by DON
Employees Worked With
Eric Johnson
