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Serpentini Chevrolet of Orrville
Orrville, OH
946 Reviews
Serpentini Chevrolet was founded by Bob Serpentini on July 17, 1980 as the youngest ever first generation Chevrolet Dealer. Bob has grown this business to be one of the largest volume Chevy stores in the Country! American and Proud of it!
We have recently moved from our original building to a brand new, state of the art facility located at 1107 N. Main Street. Stop in for a tour! We've got refreshments, a ...
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Today:Open today 9:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 946 reviews
March 07, 2014
My experience at serpentini was great my sales person Floyd stanard was great he worked with me and got me into a very nice car and i will go back again to buy my next car from Floyd stanard thanks again Floyd stanard was great he worked with me and got me into a very nice car and i will go back again to buy my next car from Floyd stanard thanks again Floyd More
by Suhlahya119
Employees Worked With
Floyd stanard, Floyd Stanard
March 07, 2014
As a single female I was concerned about buying a vehicle. Jim was very laid back no pressure and straightforward. I truly appreciated his approach. Mark in finance was also very down to earth up fro vehicle. Jim was very laid back no pressure and straightforward. I truly appreciated his approach. Mark in finance was also very down to earth up front and honest. Shocking in this day and age to encounter such excellent and courteous customer service. I plan on driving 30 miles to come back for my service. Thanks again guys! More
by newfiesrule
Employees Worked With
Mark Evans
March 05, 2014
Brandon was amazing at helping us find the perfect vehicle. He was very patient while helping us figure out the best vehicle to fit our needs. They did not have the vehicle we wanted on their lot so vehicle. He was very patient while helping us figure out the best vehicle to fit our needs. They did not have the vehicle we wanted on their lot so Brandon went out of his way to find one that had everything we wanted. The sales managers were also very helpful. I would recommend this dealership and sales staff in a heart beat. Very friendly and so easy to work with. The customer and their needs are always put first. More
by NRCN_PIATT
March 05, 2014
We visited this dealership after having sworn we would never go there again and I am very glad we did. Everyone was exceptionally friendly and helpful. We bought a great used vehicle and were very impress never go there again and I am very glad we did. Everyone was exceptionally friendly and helpful. We bought a great used vehicle and were very impressed with everyone. We will definitely go to Serpentini for future vehicles and will also start using them for service. I would recommend them to anyone looking for a vehicle. Very satisfied. More
by pamela2
Employees Worked With
Eric Johnson
February 15, 2014
Salesman Jonathan Conley went to great lengths to structure an acceptable deal for me. His down-to-earth style with an absence of pressure made the experience a pleasant one. I was very pleased wit structure an acceptable deal for me. His down-to-earth style with an absence of pressure made the experience a pleasant one. I was very pleased with the deal achieved and the fact that management recognized the value of the vehicle that I was turning in. More
by markpetrus
Employees Worked With
Jonathan Conley
February 15, 2014
I was very satisfied with my experience with salesman Ray Hawks at Serpentini Chevrolet in Orrville, OH. He was very honest, straight forward and helpfull! He went out of his way to accommodate my requests Hawks at Serpentini Chevrolet in Orrville, OH. He was very honest, straight forward and helpfull! He went out of his way to accommodate my requests. I appreciate all he did for me. In the future when shopping for a vehicle I will be returning to Ray @ Serpentini and will recommend Ray and Serpentini Chevy to all my friends and relatives. More
by TomEverhart
Employees Worked With
Ray Hawks
February 02, 2014
Both Zach and Brandon were very knowledgeable, friendly and patient with us as we drove several cars and inquired while deciding which was the best to purchase. We are very pleased with the entire experie and patient with us as we drove several cars and inquired while deciding which was the best to purchase. We are very pleased with the entire experience and have already recommended these guys to friends. More
by JRC2014
Employees Worked With
Zach Bauer
January 31, 2014
My wife and i had dealt with a few dealerships in the past and have never had the exerience we had at serpentini. johnothan was very curtious and so was ray. they took great care of us from start to fini past and have never had the exerience we had at serpentini. johnothan was very curtious and so was ray. they took great care of us from start to finish giving us by far the best customer service we have ever recieved. they were not pushy and rude as most salesman are. they worked hard to get us the best price possible. they got us the payments we need to fit our budget and got us into a brand new equinox. i would highly reccomend this dealership. More
by schlaucht
Employees Worked With
Jonathan Conley
January 31, 2014
Everyone made me feel very welcome from the time I walked in the door. I didn't feel like a number like at most other dealerships. Eric the salesman was FANTASTIC!!!!!!!. Anything I needed or wanted he tried in the door. I didn't feel like a number like at most other dealerships. Eric the salesman was FANTASTIC!!!!!!!. Anything I needed or wanted he tried his hardest to get for me and he did. He knows his stuff. To mike who got us a "surprise" when we signed the papers is AWESOME!!!!!!! I could go on and on about the best experience I've ever had with a car dealership. I will say that serpentini and Eric Johnson are the only place I will ever go for a car. I've told family and friends about this wonderful man and dealership. Thank you all so much. More
by sistasoul00
Employees Worked With
Eric Johnson
