Serpentini Chevrolet of Orrville

I cant begin to tell you how thankful I am to the team @ Serpentini! They are the most polite and courteous group of sales associated I have ever had the pleasure to meet. I would refer any one of my frie Serpentini! They are the most polite and courteous group of sales associated I have ever had the pleasure to meet. I would refer any one of my friends to them and already have. They are an honest group of people. I could not praise them enough. I have been driving my car now for a week and love it! Thank you again to the team at Serpentini! More

I have had horrible experiences in the past with dealerships but Steve was great! He was very friendly and got me financed for the car I wanted ! Everyone there was very friendly and helpful.. I ha dealerships but Steve was great! He was very friendly and got me financed for the car I wanted ! Everyone there was very friendly and helpful.. I had a great experience with them and will go back for my next vehicle! They are very fair and honest. More

I went to Serpentini and told Floyd Stanard what we wanted to do and what he was up against competition wise. And after some "good old fashioned leg work",he was able to find us the exact car we were wanted to do and what he was up against competition wise. And after some "good old fashioned leg work",he was able to find us the exact car we were looking for,(her color and my 4 wheel disc brakes),at a very competitive price. We're very pleased with how Floyd worked with us and for us to find the vehicle we wanted, my wife "l-l-oves" her new car. We received great value on our trade and when we we're closing the deal, Mark Evans helped us verify and receive a "vehicle manufacturer's incentive" we weren't sure we were eligible for. I'm not one to hand out "kudos" too often, especially when it comes to dealing with car dealerships and car salesmen but I would gladly recommend these folks to anyone. Thanks for the "best" car buying experience I've ever had! More

We can not say enough about Serpentini Chevrolet. This was actually the fist place we stopped at to look for our car. It was a great overall experience. The staff is extremely friendly and willing to help was actually the fist place we stopped at to look for our car. It was a great overall experience. The staff is extremely friendly and willing to help. NOT a pushy dealership at all! They go above and beyond. Our salesman Pete Grieco was GREAT! He was willing to find me the Chevy Cruze I wanted and went to the extra mile, as well as Jason A and Mark. This was a great birthday gift. We know where to go when we need a car and that's Serpentini Chevrolet. Thanks again Pete, and crew! More

We were looking for a quality used vehicle and found one we liked through Auto Trader at Serpentini. My wife called to inquire about it and talked to Floyd. He was very friendly and helpful on the phone. Th we liked through Auto Trader at Serpentini. My wife called to inquire about it and talked to Floyd. He was very friendly and helpful on the phone. That night when we went to look at the Murano, Floyd was there waiting on us. His friendliness continued. He was very helpful and honest also. We didn't feel pressured at all. After we drove it and started talking price, they were very willing to help us and work out a price we both could agree on. We have never had someone so easy to work with in looking for a used car. We will recommend Floyd and the dealership as well as look there again when the time comes. Thanks. B and A More

Stephen was very courteous and sold me the exact car I was looking for. I will recommend him to anyone I know that may be in the market for a new car. was looking for. I will recommend him to anyone I know that may be in the market for a new car. More

Very pleasent time at the dealer. Could not have asked for the employees of the dealer to be any nicer , they were great. If I had to get another vehicle I would definitely have this dealer on the top of for the employees of the dealer to be any nicer , they were great. If I had to get another vehicle I would definitely have this dealer on the top of my list More

From the moment I walked into the dealership I could tell it was a team atmosphere. I had missed the salesperson I had scheduled to meet but one of the other salespersons contacted Jason and he was there i it was a team atmosphere. I had missed the salesperson I had scheduled to meet but one of the other salespersons contacted Jason and he was there in seconds. I never felt like I was being pressured or rushed. I felt my trade in value was great and the price for the used car was awesome. I'd truly recommend serpentini to everyone. Thanks again to the whole staff. Michael Clark. More

My Mother is 89 years old. Her Buick Park Avenue of 24 years finally died. I cannot tell you how much I dreaded having to help her buy a new car. She is unusually outspoken and definitely not a timid ol years finally died. I cannot tell you how much I dreaded having to help her buy a new car. She is unusually outspoken and definitely not a timid old lady. Nothing and nobody are good anymore, especially cars and salesmen. She wanted to go to Serpentini because she thought she could afford a Buick. She couldn't (once we looked at the prices). Ray was the first person they sent us to when we went inside the sales office. He entered the lions den with no fear and came out nearly unscathed. I've never seen ANYONE handle my Mom like that. I mean, she was nearly docile by the end of it. He listened to what she wanted, went and got her a Chevy Cruz (now, I would say $18,000 for the bottom line one is a BIT steep but luckily she didn't think so), she test drove it and bought it. He worked through all the details with her and has already gone far and above what he should have as a salesman. He has also asked her to call him when she gets her title in the mail, and other matters so he can help her. Luckily, he knew our family and an 87 year old man my Mom knew walked in (getting his free weekly car wash) and put in a good word for Ray so it was all downhill from there. I've never been so relieved in my life. Only thing to worry about now is her remembering what all the "gadgets" are for on the dash and remote door opener (she never had one of those before). I'm sure he will be happy to help her with any questions. Like I said, he was MORE than great and YOU NEED TO GIVE HIM A HUGE RAISE RIGHT AWAY. Not kidding. More

The moment we walked in to the present my husband and I have been treated royally at Serpentini. Pete was very helpful, friendly, and reasonable. Pete knew all about the models we were considering and answ have been treated royally at Serpentini. Pete was very helpful, friendly, and reasonable. Pete knew all about the models we were considering and answered all our questions. The staff at Serpentini went above and beyond in friendliness to us and seeing that we are satisfied. We were able to purchase our new Cruze with confidence that their service will be second to none. More