Serpentini Chevrolet of Orrville

Went to this location looking for a new Cruze. Zack was very personable, and knowlageable. He explained different vehicle options and packages. We took two cars out for a test drive. Picked out the car we very personable, and knowlageable. He explained different vehicle options and packages. We took two cars out for a test drive. Picked out the car we wanted, and took it home the same day. The entire staff is very helpfull and accomidating. I tell all of my friends to go to Serpentini when it's time to buy a car. More

This is my second experience with the Sales department, specifically James Geig and Jason Anderson. From beginning to end of the sale and beyond they have both made themselves readily available. They hones specifically James Geig and Jason Anderson. From beginning to end of the sale and beyond they have both made themselves readily available. They honestly answered every question I had, they explained in great detail every step of the process. They worked exceptionally hard to find the right vehicle at the right price to fit my specific needs. It's rare to find, not only their dedication to the customer, but also their integrity. You can tell by their attention to detail, follow up, and follow through that they take pride in their work and are doing their very best. I personally will buy from them and would gladly recommend them and Serpentini of Orrville to anyone looking to purchase. More

Eric was great to work with. When we went to look at the car, he gave us all the information he had on it (it was used). He also let us take the car home overnight to test drive. When we purchased the car, car, he gave us all the information he had on it (it was used). He also let us take the car home overnight to test drive. When we purchased the car, they washed and detailed it and filled the tank with gas. In addition, he followed up quickly, only a few days later like he said he would, because he knew I was moving out of town. I recommend working with Eric. He made my first car purchase and smooth and easy process. More

I had a vehicle already in mind & I was shown the vehicle quickly.I was able to test drive it immediately & the salesman was instructive,but not overbearing.We laughed a couple of times as I recalled vehicle quickly.I was able to test drive it immediately & the salesman was instructive,but not overbearing.We laughed a couple of times as I recalled how to drive a standard shift.He answered ALL of my questions about the car too.He secured the needed information I was told to bring with me,got the deal completed and I even got the vehicle for less than I thought.This has been one of the most pleasant experiences of my life and certainly the most pleasant vehicle purchase for me.Thanks. More

I went to this dealer on a whim. They had a charger sitting on the lot that I was interested in but they were 2 hours away... After walking in to an obviously very busy showroom, I was greeted by the m sitting on the lot that I was interested in but they were 2 hours away... After walking in to an obviously very busy showroom, I was greeted by the manager. He was able to set me with up Eric Johnson, a sales consultant. Eric was very friendly, took me out on the lot to show me the car I was most interested in. He was very helpful and informative all throughout the test drive. It was great to have someone who was as personable and knowledgeable as Eric. Through the entire, usually extremely painful and boring, process, he was great. I hope to be able to send more people down to this dealer so they can have as an enjoyable experience as I did. More

I worked with Jonathon Conley on the purchase of a used truck. The staff was very friendly in working with me and taking a trade in on a vehicle I had just purchased two days prior to my truck purcase. I w truck. The staff was very friendly in working with me and taking a trade in on a vehicle I had just purchased two days prior to my truck purcase. I worked with Jason, Chris and Mark in finance and all helped make the transaction smooth. Thanks a lot... More

We purchased our first auto from Serpentini's Chevy of Orrville. Floyd Stanard was our salesperson. He was efficient in his explanation of the auto we were looking at. He left us take the auto for a drive Orrville. Floyd Stanard was our salesperson. He was efficient in his explanation of the auto we were looking at. He left us take the auto for a drive. He explained the features on the auto. He even helped us get things set up for us. A lot of the features were new to us. We had a lot of questions and he answered them. We would go back and deal with him again. He followed up with a phone call a few days later to see if all was good. I like that the salesperson didn't forget his customers as soon as he sold them an auto. Thank you, Floyd. Mr. Stanton C. Conley More

I recently purchased a used vehicle at Serpentini and was very happy and satisfied with the level of service I received. I dealt with Jim Geig who did an excellent job for me from start to finish. He was v very happy and satisfied with the level of service I received. I dealt with Jim Geig who did an excellent job for me from start to finish. He was very friendly and down to earth and I did not feel rushed or pressured, which is very important to me. I also appreciate Chris Atkins who worked up the numbers for me and appreciate Mark Evans for staying to take care of the finacing part of it. Thanks for making my vehicle buying experience great! More

My wife and I recently purchased a 2011 Buick Enclave from Serpentini Buick. Our saleman was Stephen Fusco. Most of the interaction for the sale of this vehicle was done over the phone and through emai from Serpentini Buick. Our saleman was Stephen Fusco. Most of the interaction for the sale of this vehicle was done over the phone and through emails. Steve was very prompt with getting back to us on locating a vehicle that met our requirements. We a great Experience with Stephen and Serpentini of Orrville. Thank you again for the great experience we had. It has been great doing business with you! More

After goind to several car dealers and not finding a vehicle and the sales rep not willing to help me find something, I coincidentally made a mistake that lead me to Orville Serpintini where I met Steve vehicle and the sales rep not willing to help me find something, I coincidentally made a mistake that lead me to Orville Serpintini where I met Steve Fusco. He worked with me to find my new(to me) car! Steve was not pushy at all, which made my personal experience a lot easier! This is the second vehicle I have purchased from Orville Serpintini and would/will highly recommend them to friends and family. The staff is very personable and understanding. Steve was very helpful and had he not helped me I would have not purchased a vehicle that day! Thanks Steve! More