Serpentini Chevrolet of Tallmadge

Lenghtly Drive was Well Worth My Time! Once I knew the exact type of SUV I wanted by visiting local dealerships here in Columbus, I was fortunate enough to find the exact SUV and equipment Once I knew the exact type of SUV I wanted by visiting local dealerships here in Columbus, I was fortunate enough to find the exact SUV and equipment at Serpentini Chevrolet of Tallmadge. Before I was willing to drive the two hours and purchase the SUV, I checked out the reviews of the dealership, examined each of numerous pictures of the SUV on www.autotrader.com and made a final selection of the salesperson (Jim Lucas) because of the reviews I read online. Jim discussed the Carfax report and reviewed every picture to ensure all my questions were addressed. Jim was very personable and worked with me in obtaining a great price on my SUV. I was very pleased with Jim's professionalism and the time he spent with me showing me all aspects of the SUV I was purchasing. I appreciate everything he has done. - Dale More

Fantastic experience Could not have had a better experience. Alan, Jordan and Randy made it so easy in the purchase of our vehicle. Very professional. We definitely wil Could not have had a better experience. Alan, Jordan and Randy made it so easy in the purchase of our vehicle. Very professional. We definitely will recommend to others. Jim and Linda Iceman More

Just Amazing! - jennm For something I thought wasn't possible Jim Lucus made it happen! He never gave up and I'm proud to say it! Jim was very down to earth and honest! He For something I thought wasn't possible Jim Lucus made it happen! He never gave up and I'm proud to say it! Jim was very down to earth and honest! He has passion for his job and makes you feel like family! WOULD HIGHLY RECOMMEND his sevice! Thank you for a my dream that came true! So in love my my 2016 Chevy Trax - the grin from ear to ear tells it all! 😆 The McDonald's More

Awesome experience They were very friendly and helpful with no added pressure. I had an awesome experience, I would come back and recommend them to my family and friend They were very friendly and helpful with no added pressure. I had an awesome experience, I would come back and recommend them to my family and friends!!!!!!!! More

Excellent experience due to Franco When you think you are stuck in your current vehicle, Franco, and Serpentine crew will work hard to get you where you want to be. Franco has a down to When you think you are stuck in your current vehicle, Franco, and Serpentine crew will work hard to get you where you want to be. Franco has a down to earth personality, very friendly, and is very professional at his job. Highly recommend this location for a lease or purchase of a new vehicle. More

very poor commication/service I went to this dealer looking for a car. test drive was go, however the day after not good lack of commication. I sent 3 emails only got 1 response. I went to this dealer looking for a car. test drive was go, however the day after not good lack of commication. I sent 3 emails only got 1 response. More

excellent Took the time to work with me with no pressure sales. Sales man Franco Casalinova even delivered the car to my home. First time ever purchased a car a Took the time to work with me with no pressure sales. Sales man Franco Casalinova even delivered the car to my home. First time ever purchased a car at this dealer. Great customer service. More

Dealership responsibility The dealership lost not one but two checks for my down payment and now I can't get plates til I pay them again.... I will never go back again !!! The dealership lost not one but two checks for my down payment and now I can't get plates til I pay them again.... I will never go back again !!! More

Great car purchase ! Love my Buick Regal ! I visited a couple other dealerships but Serpentini was the best and last one. Jim Lucas was like a friend. Very knowledgeable i Love my Buick Regal ! I visited a couple other dealerships but Serpentini was the best and last one. Jim Lucas was like a friend. Very knowledgeable in all aspects of my visit ! Getting a loan was a breeze on Jim's part ! I needed some minor body work done , they took care of it exceptionally ! A very nice experience dealing with Serpentini Tallmadge !! More

No gimmicks no let me see what I can do bullcrap All I can say is they take care of you. The salespeople are great. They work with you not against you. The car I bought was more than I ever thought I All I can say is they take care of you. The salespeople are great. They work with you not against you. The car I bought was more than I ever thought I was able to get and they took thier time and got me the deal I needed and not some back and forth "let me talk to my boss" game. My sales person was amazing and made the experience fun. Thier finance guy was a straight shooter and laid it all out and there was no gimmicks or hidden fees and we got the payment we needed. If you need a car then look no further! Trust me because I did at first and they all played the game. Bottom line is they are trustworthy and nice to be around...... Although they still wouldn't let me test drive a Vet but I don't blame them for that More