Serpentini Chevrolet of Tallmadge

HORRIBLE - NEVER DID WHAT THEY PROMISED Can I give anything BELOW 0 STARS?? The wife and I went to purchase a vehicle, put money down, signed an agreement that we would purchase the vehic Can I give anything BELOW 0 STARS?? The wife and I went to purchase a vehicle, put money down, signed an agreement that we would purchase the vehicle when it came in 2 days later and then 2 days after that we were informed that the vehicle was sold to someone else. My wife called the dealership location they were picking up the vehicle from and was informed that the vehicle was not sold and they still had it and that Serpentini never contacted them to pick up the vehicle. Serpentini Chevrolet in Tallmadge obviously never intended to pick up the vehicle for us! All they offered was to get a different vehicle for us which was not the one we wanted. I WILL NEVER DEAL WITH THEM AGAIN AND YOU SHOULD THINK TWICE BEFORE YOU DO TOO! More

Great place to get a car I came into your store 3 years ago, my credit was terrible. I couldn't get the car I wanted, this was NOT my salesmans fault. He did help me get a new I came into your store 3 years ago, my credit was terrible. I couldn't get the car I wanted, this was NOT my salesmans fault. He did help me get a new Spark. My first new car:). I called it Sparky. Well,having Sparky helped me clean up my credit. For my birthday this year, I thought, I really wanted a Cruz 3 years ago.I wonder if my credit is clean enough for me to get it now. I walked in and Bill Fellows, my sales man listened to what I wanted and with in 15 minutes I knew I would be leaving with my new Cruz. I love my car! And I can't thank Bill enough for all his help and kindness. If you go in ask for Bill, I know you won't be disappointed. More

Awesome experience with a new Silverado from Nick Apicella Just bought a brand new Silverado Custom from Nick Apicella, and I couldn't be happier, don't waste your time, just call Nick or ask for him at the st Just bought a brand new Silverado Custom from Nick Apicella, and I couldn't be happier, don't waste your time, just call Nick or ask for him at the store. The entire process was completely painless and easy. I struggled 2 months of with other dealers and bad salesmen trying to get a deal done. I'm super lucky to have found Nick. We did everything via email and phone, I showed up and there was my truck, ready to roll. The exact truck I wanted, at a payment I wanted. I was in and out in under an hour, which is helpful for a guy with my schedule. Nick was completely professional, as was Rick in the business office. No pressure at anytime, just a genuine want to put me in the truck I wanted. Thanks Guys, you've earned a faithful customer! More

Outstanding Spousal Service Jim Lucas is an outstanding salesman. He offered to drive the car I was interested in 45 minutes so my wife could review the car from her work place. Jim Lucas is an outstanding salesman. He offered to drive the car I was interested in 45 minutes so my wife could review the car from her work place. She took a test drive from the parking lot of her employer. That kind of service sealed the deal. Outstanding. More

The best experience I've ever had with a dealership. My experience with Serpentini Chevy has been the best experience I've ever had with a dealership. I just wanted to say that Alan Sipple was the most h My experience with Serpentini Chevy has been the best experience I've ever had with a dealership. I just wanted to say that Alan Sipple was the most honest, trustworthy, patient, salesman I've ever had and he went above and beyond to assure I was 100% happy with my purchase. I couldn't have asked for a better person to work with. Everyone at Serpentini did more than I had ever expected a dealership to do. When I walked into this place I didn't feel like a customer. I felt like family. Thanks to the help of Alan and everyone from Serpentini, I got into the the vehicle I wanted and am happy with my purchase. I can happily say that you guys earned a lifetime customer. More

Alan went above and beyond! I recently purchased a new 2500 Silverado and couldn't be more happy with it, and the experience I received at Serpentini. Alan made sure I got exactl I recently purchased a new 2500 Silverado and couldn't be more happy with it, and the experience I received at Serpentini. Alan made sure I got exactly what I wanted and made sure it was within my budget. I got way more of truck than I ever expected, and couldn't be more pleased. Alan never once pressured me into anything I didn't want, and was very helpful whenever I had any questions. If you're in the market for a new car, and you want the best deal out there, drive up to Sepentini and ask for Alan. More

Scott was awesome! Scott helped me and my boyfriend out a lot! He just made it an overall good experience! Randy was awesome too, with the financial side of it! Scott helped me and my boyfriend out a lot! He just made it an overall good experience! Randy was awesome too, with the financial side of it! More

Bill has sold me two cars in since 2012 Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experi Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experience. More

Alan Sipple My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank y My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank you, Alan for your hard work, and great attitude!!!! More

Very Satisfying Experience I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Si I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Sipple was able to go above and beyond my expectations. I felt that he was very sincere and genuine with meeting my needs. I had the great pleasure of working with Randy Roberts who was also very willing to work with me with regards to meeting my needs, wants and overall satisfaction. I will definitely purchase another vehicle from Serpentini for my next vehicle. More