Serpentini Chevrolet of Tallmadge

Bill has sold me two cars in since 2012 Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experi Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experience. More

Alan Sipple My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank y My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank you, Alan for your hard work, and great attitude!!!! More

Very Satisfying Experience I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Si I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Sipple was able to go above and beyond my expectations. I felt that he was very sincere and genuine with meeting my needs. I had the great pleasure of working with Randy Roberts who was also very willing to work with me with regards to meeting my needs, wants and overall satisfaction. I will definitely purchase another vehicle from Serpentini for my next vehicle. More

Excellent sales experience with Alan Sipple We were in the process of replacing a total loss vehicle with an equivalent used vehicle. After a lot of research and viewing a couple other vehicles We were in the process of replacing a total loss vehicle with an equivalent used vehicle. After a lot of research and viewing a couple other vehicles at other dealerships I called in and verified that a Ford F150 we were interested was still on the lot. Alan was our salesperson and was absolutely professional throughout the process. It was bitterly cold so he had the vehicle running and ready for us when we arrived 40 minutes after our call. After our test drive where we felt it was a candidate to purchase he was 100% agreeable to the reasonable set of issues we had with it. Alan and the sales management staff worked with us on a price and a set of "we owe" items we needed fixed to where we were very happy with the purchase we made. Alan was outstanding throughout the whole process, understanding that we had done our research, knew what type of vehicle we wanted, and simply needed to decide ourselves between this one and another less upgraded truck from another dealer. The fact that Alan and the team did not hesistate to address the 3 minor issues we wanted fixed made it easy to make the sale. Two days later I returned with the vehicle to address the "we owe" items and the service department took care of them quickly and checked on me a number of times to make sure I was "Ok" while I waited. One item that had to be taken care of with a Ford dealer service department (their sister store) was reviewed with me carefully and I was set up such that I dropped by that dealer the same day and had my numeric entry code recovered. The whole process end to end was great. I'd buy here again. More

Best Car Buying Experience I've had!! After finding a vehicle on AutoTrader.com I came to Serpentini Chevrolet to test drive the vehicle. When this vehicle was not to my liking Jim was ext After finding a vehicle on AutoTrader.com I came to Serpentini Chevrolet to test drive the vehicle. When this vehicle was not to my liking Jim was extremely helpful and forthcoming with other options that were in my price range and much better quality than the one I test drove. Many thanks to Jim and the rest of the Serpentine team for their help. I'll definitely be back when I'm in need of another car. More

Still loving my 2014 Sonic Still loving my Sonic purchased from Serpentini Chevrolet... with help from Alan Sipple. Wasn't looking to buy a new car...but very happy that I did. Still loving my Sonic purchased from Serpentini Chevrolet... with help from Alan Sipple. Wasn't looking to buy a new car...but very happy that I did. Alan made it a point to help me make that happen...he wasn't pushy as some are known to be...it was a good experience and he has continued to check in and ask how things are going. Great job Alan!!! More