Serpentini Chevrolet of Tallmadge

My wife and I very much enjoyed our experience working with Jim and everyone while purchasing our new vehicle. After all the turn downs and chaos we went through Jim reached out and was willing to work wi with Jim and everyone while purchasing our new vehicle. After all the turn downs and chaos we went through Jim reached out and was willing to work with us and show us exactly what we could afford and how to reach that goal. We scored our rating as great because that is how we felt by the time we left with our new car. Thanks so much for taking the time to work with us and get us approved and on our way! More

We buy a lot of cars from Serpentini of Tallmadge. their courtesy and professionalism (especially that of Jim Lucas) keeps us coming back. When I need a vehicle, all I have to do is call Jim and tell him wh courtesy and professionalism (especially that of Jim Lucas) keeps us coming back. When I need a vehicle, all I have to do is call Jim and tell him what I want. Shortly after Jim will call me back to tell me that he has the car or that he has found it and it is on it's way. Always easy no pressure. Jim knows his product very well and sells it with friendliness, professionalism, and integrity, More

The last thing I enjoy doing is buying a new car. I feel that I spend the entire day in a dealership. This did not happen at Serpentini. I came in and test drove the car I wanted. Nick wrote down all the that I spend the entire day in a dealership. This did not happen at Serpentini. I came in and test drove the car I wanted. Nick wrote down all the features I was looking for and while I was driving the test car he looked to see what was available. When I came back he had all the listings ready to review. I choose the one I liked and 2 days later my new car arrived. I was out of the dealership in 2 hours the first day and that included the test drive time and 1 hour the next time for financing. I felt Nick talked to me and not my husband, as this was my car. The trading was fair and to the point. I did not feel harassed into buying something and I was not talked down to. Thank you Nick for being the salesman to answer the phone when I called. More

The customer service here was great! I was approached by Chris Lahm(Assisted by Alan) in the parking lot. He was friendly as anyone you could possibly meet. He asked me what I was there for and I told him a Chris Lahm(Assisted by Alan) in the parking lot. He was friendly as anyone you could possibly meet. He asked me what I was there for and I told him a car that I saw online that they had in stock. He was upfront with me and very understanding of my situation. If I had to be sold a car by anyone in any car dealership I would definitely choose Chris again. More

Jim lucas worked hard to try to work something out for me. He was very successful in getting the car i need. He never gave up trying to get me and offer. He is one of the best sales man i ever meet. He ha me. He was very successful in getting the car i need. He never gave up trying to get me and offer. He is one of the best sales man i ever meet. He has helped my family get vehicles and i tell anyone getting a car see Jim Lucas at Serpentini Chevrolet in Tallmadge. Next car i get will be with Jim hes a great guy and a great salesman. He makes the store a great place to buy a car. More

I came in to test drive a few different vechicles, but was quite impressed with the Subaru. The salesmen worked with me on my payments. I was there for a long time and they made feel as ease about my pur was quite impressed with the Subaru. The salesmen worked with me on my payments. I was there for a long time and they made feel as ease about my purchase. I made the right decision. Love my new Subaru. They were very pleasant. I recommend this dealership and salesmen highly. Thanks again Chris and Bill for all your help and patience. Donna Nemcheck 2009 Subaru Triebeca More

I found Alan Sipple to be very attentive to my needs. He was very comfortable to work with and helped me get to the right vehicle selection for me according to my needs in a very reasonable amount of time. was very comfortable to work with and helped me get to the right vehicle selection for me according to my needs in a very reasonable amount of time. He was willing to listen and worked with me and did not try to stear me in other directions. He also went out of his way to help us transistion out of our traded vehicle, retrieved some things we left, etc. My wife and I appreciate the support ans service Alan gave us. Sincerely Jon and Markeeta Cohen More

Very friendly and reasonable, made buying the car enjoyable. Was very attentive and went out of his way to help. Made the trip worth it and was an excellent salesman. enjoyable. Was very attentive and went out of his way to help. Made the trip worth it and was an excellent salesman. More

Wondeful experience. Alan very professional, knowledgeable, and patient. I was very undecided and walked away completely satisfied. This is the 5 car I have bought and the best experience I have knowledgeable, and patient. I was very undecided and walked away completely satisfied. This is the 5 car I have bought and the best experience I have had. I would highly recommend. More

They were willing to work with us and Alan was super nice and informative about the cars we were looking at! They were accommodating of offering coffee or water and trying to make us comfortable. They also w and informative about the cars we were looking at! They were accommodating of offering coffee or water and trying to make us comfortable. They also were willing to hear us out on our budget and wants for a newer vehicle. More