Serpentini Chevrolet of Tallmadge

I worked with both Chris Byler and Jim Lucas and both were great to deal with. Chris was one of the few sales people to ever call me back and follow up with my visit to a dealership and Jim was very help were great to deal with. Chris was one of the few sales people to ever call me back and follow up with my visit to a dealership and Jim was very helpful and knowledgable and made the sales process easy and quick. I walked into the dealership for a second time on a Monday evening around 7:30 and was greeted by a host of people welcoming me back to Serpentini! I didn't leave until after closing and the same people were there to thank me for my purchase. The price was good and the customer care was awesome. More

We have given this high rating mostly due to the wonderful service that we received from Serpentini, but most of all from Alan Sipple. He went well beyond what our expectations were. When we are rea wonderful service that we received from Serpentini, but most of all from Alan Sipple. He went well beyond what our expectations were. When we are ready to purchace again we would want to deal with Alan. To any veterans out there, Alan is a veteran and has a special place for you to sign your name and outfit that you served with. Not only are their new cars beautiful, but they have a great selection of used vehicles also. The service department was great and so was the Starbucks coffee. More

Jimmy is a very good sales person who goes out of his way to make sure his customers are satisfied. That is the reason this was the third car we have purchased from him. to make sure his customers are satisfied. That is the reason this was the third car we have purchased from him. More

i came to look at a silverado i found on line , drove the truck and got the deal i wanted right off the bat bill fellows my salesman got it done in a timely manor with the pmt i wanted along with the trade truck and got the deal i wanted right off the bat bill fellows my salesman got it done in a timely manor with the pmt i wanted along with the trade in value i wanted plus they let me drive the truck home to show my wife to seal the deal. very happy with the sale & service i received i hope down the road if i need anything done with the truck they treat me as well in the service side as they did on the sales side richard 2009 chevy silverado LT More

Jim Lucas & Jennifer Hikade made my new truck purchase quick & easy. Both were very friendly & helpful which made my experience less stressful & more enjoyable. Thanks again, Mike W. Lake Milto purchase quick & easy. Both were very friendly & helpful which made my experience less stressful & more enjoyable. Thanks again, Mike W. Lake Milton More

Nick was very friendly and helpful. He made sure I knew exactly what I was getting and that I understood every detail about my vehicle. He knew ahead of time what I was interested and had it up front and r exactly what I was getting and that I understood every detail about my vehicle. He knew ahead of time what I was interested and had it up front and ready for me to test drive when I got there. I don't think I would want to deal with anyone else in the future! Thanks Nick!! More

I had researched new cars online for months. I decided on a new Malibu and found the one I wanted at Serpentini. My parents have dealt with them for many years and I never heard a complaint. When I got on a new Malibu and found the one I wanted at Serpentini. My parents have dealt with them for many years and I never heard a complaint. When I got to the lot, I was greeted by several employees and then met Nick Apecella, who was most friendly, respectful, knowledgeable and just an all around great guy. When it was discovered the Malibu on the lot did not have a sunroof, Nick found a similar car on the lot for me to test drive. He was able to locate my car in Michigan and sent someone to pick it up. When I went to pick it up, Nick was there to go over all the buttons and knobs with me and pair my cell phone to the car. He even registered me on OnStar, which is another great selling feature. This was the most easy and quick car buying experience I have ever had. Everyone was so friendly and helpful. There was also none of that running back and forth to get deal approval from a manager and they gave a great deal on my trade. Oh, and a full tank of gas on delivery! Serpentini has a new lifelong customer. Thanks, Nick, and everyone there. I LOVE my new car! More

Jim Lucas from Serpentini Chevrolet came highly recommended to us from our daughter and son-in-law. They have previously purchased two vehicles from Jim and had nothing but high praise for his pro recommended to us from our daughter and son-in-law. They have previously purchased two vehicles from Jim and had nothing but high praise for his professionalism. We went in the showroom in the morning, Jim located the vehicle we wanted to purchase, and by 5:00 p.m. we were driving away in our 2013 Chevy Sonic. We look forward to having our new car serviced by Serpentini Service Department. Thank you Jim and all the staff, you're top-notch in our book!! More

I had purchased my car there and had such a great experience, I went to their website to see if they had what we were looking for. My first purchase took way too long to do but this time they were r experience, I went to their website to see if they had what we were looking for. My first purchase took way too long to do but this time they were really on the ball. They were busy but still got us in and out. The car is wonderful. We were looking for something fairly new and safe. We were putting my two great grand daughters in the car so safety and dependability were very important. Jim Lucas was the most honest salesperson. He was up front about everything. He gave us the Carfax for the car. I would recommend anyone looking for a car whether new or used, go to Serpentini in Tallmadge first. More

I enjoyed my experience with my sales rep jimmy. He was a laid back guy. Wasn't pushy and answered all my questions. Every this was a great experience laid back guy. Wasn't pushy and answered all my questions. Every this was a great experience More