Serpentini Chevrolet of Tallmadge

I have no idea what all of the other salespersons at Serpentini Tallmadge are like, but working with Ed Monter on my purchase of a new 2010 Malibu was one of the best car buying experiences that I've ha Serpentini Tallmadge are like, but working with Ed Monter on my purchase of a new 2010 Malibu was one of the best car buying experiences that I've had. I just got the car yesterday, so the fact that I'm taking time out of my Sunday morning on a busy weekend to write this review should speak for itself. Ed was very knowledgable and really took the time to answer all my questions in great detail- be it by email, phone or in person. It was refreshing to work with a car salesman who never once pressured me on anything. There were no uncomfortable sales tactics to close the deal, no cheesy sales lines - just friendliness and the desire to help me and my wife get a great deal on the car we wanted. Even after the sale was closed and paperwork had been signed, Ed took the time to go over all the features of my new Malibu and helped me to setup my Onstar and Bluetooth features. I had a 2006 Chevy Trailblazer with 2 months left on my lease and was also able to turn that car in to their dealership without any hassle and as part of the pull ahead program. Thanks to Ed and the other folks at Serpentini in Tallmade for making this car buying experience a very pleasant one - I will surely be back the next time I'm in the market for a new car. -Garett More

I was in need of another vehicle and had vehicle with a lot of negative equity, and had not so good credit. I went to another dealership, that advertises to get you financed no matter what condition your lot of negative equity, and had not so good credit. I went to another dealership, that advertises to get you financed no matter what condition your credit was in, and couldn’t do any thing for me. They said that I had too much negative equity in my vehicle and had to put down more money. I had bought two other vehicles from Serpentini’s Chevrolet, Tallmadge store, in the past, so I went on line and inquired about a vehicle. I filled out my name and phone number. The next day a salesman, named Ed Monter, called me ask me to come in and see what he could do for me. I agreed to go in and boy am I am glade I did! When I got there Ed made me feel at home. He never pressured me, but took down all my credit information and how much money I wanted to put down, and what I had to trade in. He to told me that I had too much negative equity and not enough money down to get into the used vehicle I was looking at. He explained to me that there wasn’t enough mark up on used vehicles to cover the negative equity in my vehicle. He told me that he could do it with a new 2009 Impala, because of the factory rebates. He was as good as his word and the interest rate that John Williams got me was just great! So when you see Bob Serpentini say on TV that he will pay off you vehicle no matter how much you owe, he means it! and his sales people are the best people I have ever dealt with. I sure am glade I went back there. I’m American and proud of too! Robert Miller from Akron, Ohio More