Serpentini Chevrolet of Tallmadge

Very favorable it was a good experience. It was a very positive experience no problems at all. The dealership did everything they could to get me into a car that worked for me. It was a very positive experience no problems at all. The dealership did everything they could to get me into a car that worked for me. More

Friendly service Listen to what you want don't try and put you in something you can't afford friendly service makes you want to come back Listen to what you want don't try and put you in something you can't afford friendly service makes you want to come back More

Made it easy to purchase a vehicle Jim was wonderful to work with and really made the process easy, with no sales pressure, sonething you don't always find with a car dealership. I wou Jim was wonderful to work with and really made the process easy, with no sales pressure, sonething you don't always find with a car dealership. I would definitely recommend working with Jim! More

New car lease Steve went out of his way to make things right with us pertaining to our previous issue with dan Swartz of whom we leased our first car from Steve went out of his way to make things right with us pertaining to our previous issue with dan Swartz of whom we leased our first car from More

Excellent service and very honest I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Ser I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Serp . I Went into have my check engine light checked on and a tire looked at and to see if my brakes needed changed . I told them I would need the vehicle back within 2 hours and Serp had it done in a hour and half. Normally a dealership would find all kinds of things that needed to be changed on a vehicle that has a 160,000 miles on it and try to rack up a big service bills, I've had it happen in the past. I would highly recommend this dealership for honesty and integrity . Most of the time companies only receive negative reviews but positive feedback is very important that's why I'm posting this barren watcher competition I want to be an R and B some artist so I did go on by a I would give this company 5 stars . I believe my service Adviser was Wallace Snyder and i give him a 10! Thank you for a very positive experience ! Twice! Bob More

Fantastic Customer Service We have continuously been 'wowed' by the level of care and customer service we have received from the entire team. Most of our interaction has bee We have continuously been 'wowed' by the level of care and customer service we have received from the entire team. Most of our interaction has been with the manager, Garth Grimes, and our salesman, Alan Sipple. Both professionals tailored the sales process to our schedule and timeline. As self-employed business owners, we can't tell you how much we appreciated this. We never once felt pressured or out-of-the-loop. You'll be taken care of if you decide to take your business here! More

Jim Lucus is an awesome salesman. Jim Lucus made it fun buying a new car. He was very kind and patient. He answered all our questions. He was very knowledgeable on the Trax. We enjoyed Jim Lucus made it fun buying a new car. He was very kind and patient. He answered all our questions. He was very knowledgeable on the Trax. We enjoyed the experience working with him and Serpentini. We would definitely recommend Jim Lucus to all our family and friends when they are buying a new car. More

Went out of his way to help. Great service from phone calls to in person visits. He went out of his way to accommodate my needs and make the search / sale easy Great service from phone calls to in person visits. He went out of his way to accommodate my needs and make the search / sale easy More

Great experience! Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him taking the time of to make me feel Comfortable, and to know all the functions that operates this particular vehicle. More

Perfect buying experience. Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great servic Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great service. More