Serpentini Chevrolet of Tallmadge

Great experience! Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him taking the time of to make me feel Comfortable, and to know all the functions that operates this particular vehicle. More

Perfect buying experience. Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great servic Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great service. More

The go to guy Jim Lucas has sold almost everyone in my family a car and they are always top notch for a great price. I plan on buying all future cars with the help Jim Lucas has sold almost everyone in my family a car and they are always top notch for a great price. I plan on buying all future cars with the help of Jim. More

Review of service My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, p My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, polite and informative. His courteous service was certainly an encouragement in our purchasing a new car from this particular dealership. Tom was very thorough in explaining all the different features on the car, and how to use them. We were very impressed with his kind, compassionate instructions and assistance. More

They were very patient and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. More

2018 Equinox Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts wa Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts was ready with all of my paperwork and answered all the questions I had. I would definitely recommend Jim to anyone looking for a new car. More

Service dept. excellent; Sales, a little less so Used car appraisal only 60% of what was offered at the nearest other Chevy dealer only two days before. Come prepared with three sources of value of Used car appraisal only 60% of what was offered at the nearest other Chevy dealer only two days before. Come prepared with three sources of value of your trade-in. I eventually got what I wanted, but it was work. Used car I bought was initially priced a few hundred higher than the same car with similar mileage at other dealers--but I liked the color of this particular car. When I got in it, it had 450 more miles than was advertised on their site and on the paperwork showing me the 'true market value' of the car. When we got home after buying, we noticed the car came without the standard cargo net in the trunk, which came in the same exact year and model car we had bought at another dealership two months before. Salesman said he'd see what he could do; never called back. Not a huge deal. The sales experience down the road is a lot more comfortable IMHO. More

2017 cruze I had the best experience with serpentini ever. I have bad credit, and I was in dire need of a new car. Jim was able to get into a brand new 2017 Chev I had the best experience with serpentini ever. I have bad credit, and I was in dire need of a new car. Jim was able to get into a brand new 2017 Chevy Cruze with very little down. They're very easy to work with and very understanding! Thank you Jim Lucas for all of your help! More

Very helpful staff All staff were friendly and courteous. Jim was very helpful, and even though I arrived late and he was busy, he took time to make sure I knew the opti All staff were friendly and courteous. Jim was very helpful, and even though I arrived late and he was busy, he took time to make sure I knew the options of the vehicle I wanted. More

Chevy Sonic I was looking for a Sonic on Serpentini's web page. Saw ne I thought I might like, so called and asked to speak to the sales manager, Nick. We talked I was looking for a Sonic on Serpentini's web page. Saw ne I thought I might like, so called and asked to speak to the sales manager, Nick. We talked a few minutes and scheduled a taste drive early the next day. The car was waiting for me when I arrived. Nick introduced me to Tom, who was very pleasant and professional. Test drove the Sonic and one hour later I drove off in my new car! More