Serpentini Chevrolet of Tallmadge

Review of service My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, p My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, polite and informative. His courteous service was certainly an encouragement in our purchasing a new car from this particular dealership. Tom was very thorough in explaining all the different features on the car, and how to use them. We were very impressed with his kind, compassionate instructions and assistance. More

They were very patient and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. More

2018 Equinox Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts wa Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts was ready with all of my paperwork and answered all the questions I had. I would definitely recommend Jim to anyone looking for a new car. More

Service dept. excellent; Sales, a little less so Used car appraisal only 60% of what was offered at the nearest other Chevy dealer only two days before. Come prepared with three sources of value of Used car appraisal only 60% of what was offered at the nearest other Chevy dealer only two days before. Come prepared with three sources of value of your trade-in. I eventually got what I wanted, but it was work. Used car I bought was initially priced a few hundred higher than the same car with similar mileage at other dealers--but I liked the color of this particular car. When I got in it, it had 450 more miles than was advertised on their site and on the paperwork showing me the 'true market value' of the car. When we got home after buying, we noticed the car came without the standard cargo net in the trunk, which came in the same exact year and model car we had bought at another dealership two months before. Salesman said he'd see what he could do; never called back. Not a huge deal. The sales experience down the road is a lot more comfortable IMHO. More

2017 cruze I had the best experience with serpentini ever. I have bad credit, and I was in dire need of a new car. Jim was able to get into a brand new 2017 Chev I had the best experience with serpentini ever. I have bad credit, and I was in dire need of a new car. Jim was able to get into a brand new 2017 Chevy Cruze with very little down. They're very easy to work with and very understanding! Thank you Jim Lucas for all of your help! More

Very helpful staff All staff were friendly and courteous. Jim was very helpful, and even though I arrived late and he was busy, he took time to make sure I knew the opti All staff were friendly and courteous. Jim was very helpful, and even though I arrived late and he was busy, he took time to make sure I knew the options of the vehicle I wanted. More

Chevy Sonic I was looking for a Sonic on Serpentini's web page. Saw ne I thought I might like, so called and asked to speak to the sales manager, Nick. We talked I was looking for a Sonic on Serpentini's web page. Saw ne I thought I might like, so called and asked to speak to the sales manager, Nick. We talked a few minutes and scheduled a taste drive early the next day. The car was waiting for me when I arrived. Nick introduced me to Tom, who was very pleasant and professional. Test drove the Sonic and one hour later I drove off in my new car! More

My experience with Jim Lucas and Randy Roberts Jim helped me get a lease for a Trax. He really listened to my concerns and he helped me to get a vehicle that my husband and I love. I was very n Jim helped me get a lease for a Trax. He really listened to my concerns and he helped me to get a vehicle that my husband and I love. I was very nervous and he quickly put me at ease. He was great to deal with. Since I came in my vehicle, he even drove my new vehicle home. Now that is service and always with a smile! I would definitely recommend this dealership and Jim Lucas. Randy Roberts was also great. He made my financing experience easy and pleasant. They were both awesome. More

Best Dealership in Northeast Ohio I recently leased a Chevy 1500 Silverado Double Cab from the Tallmage Dealership. I could not have asked for a better experience. I went to get my car I recently leased a Chevy 1500 Silverado Double Cab from the Tallmage Dealership. I could not have asked for a better experience. I went to get my car serviced and while I was there, I asked if I could test drive the 2018 equinox and the 2017 silverado. I really liked both vehicles that I test drove but the truck was more for me. Ryan and his team assisted me in figuring out my needs, wants, and finding the right vehicle for me. I came back the next day hoping to sign a lease for the right price. I went in and worked with Jim, Ryan and their team to end up signing a lease for the silverado. The whole time I was there, I felt respected and like a valued customer of Serpentini Chevorlet. I could not have asked for a better experience than this one. I bought a used car from their Strongsville dealership a few years back and had a great experience there as well. The Serpentini family cares about its people and family and friends. This is the reason I come back. They will do what they have to do in order to get the job done. Any time I have a friend or meet a person who wants a new vehicle, I will always recommend Serpentini Chevorlet. Even if they are not in Northeast Ohio, I will always recommend that person to Serpentini. More