Serpentini Chevrolet of Tallmadge

My experience with Jim Lucas and Randy Roberts Jim helped me get a lease for a Trax. He really listened to my concerns and he helped me to get a vehicle that my husband and I love. I was very n Jim helped me get a lease for a Trax. He really listened to my concerns and he helped me to get a vehicle that my husband and I love. I was very nervous and he quickly put me at ease. He was great to deal with. Since I came in my vehicle, he even drove my new vehicle home. Now that is service and always with a smile! I would definitely recommend this dealership and Jim Lucas. Randy Roberts was also great. He made my financing experience easy and pleasant. They were both awesome. More

Best Dealership in Northeast Ohio I recently leased a Chevy 1500 Silverado Double Cab from the Tallmage Dealership. I could not have asked for a better experience. I went to get my car I recently leased a Chevy 1500 Silverado Double Cab from the Tallmage Dealership. I could not have asked for a better experience. I went to get my car serviced and while I was there, I asked if I could test drive the 2018 equinox and the 2017 silverado. I really liked both vehicles that I test drove but the truck was more for me. Ryan and his team assisted me in figuring out my needs, wants, and finding the right vehicle for me. I came back the next day hoping to sign a lease for the right price. I went in and worked with Jim, Ryan and their team to end up signing a lease for the silverado. The whole time I was there, I felt respected and like a valued customer of Serpentini Chevorlet. I could not have asked for a better experience than this one. I bought a used car from their Strongsville dealership a few years back and had a great experience there as well. The Serpentini family cares about its people and family and friends. This is the reason I come back. They will do what they have to do in order to get the job done. Any time I have a friend or meet a person who wants a new vehicle, I will always recommend Serpentini Chevorlet. Even if they are not in Northeast Ohio, I will always recommend that person to Serpentini. More

Very easy Jim helped us get the process started while we were out of town to purchase a new car. When we went to purchase it, it was a quick easy process. He Jim helped us get the process started while we were out of town to purchase a new car. When we went to purchase it, it was a quick easy process. He answered many questions and was very patient! More

2nd time purchasing used from here This is the 2nd used car I've purchased from the Tallmadge Serpentini. The first time I bought from here was 12 years ago and both experiences I've h This is the 2nd used car I've purchased from the Tallmadge Serpentini. The first time I bought from here was 12 years ago and both experiences I've had were positive. I'm extremely happy with our 2nd purchase and the terms of our financing, especially considering we have TERRIBLE credit right now and no one wanted to help us, even with cash down. The local Buy-Here-Pay-Heres were pitching ridiculous terms with less-than-acceptable-cars. Serpentini has excellent prices and helped us get into a nice car with financing for the payment we needed and with the cash we had to put down. Our Salesman Jim Lucas was honest and upfront with us and he was not pushy at all. Jim was also even a little flexible with our down payment, since the price on the vehicle dropped a few hundred dollars throughout the week. Jim is not your average car Salesman. We took several days to compare options and since I worked all week, Jim and I communicated via email, which is my preferred method anyway. We made an appt to come in when we decided on a car and the car was ready for us when we got there, along with all the paperwork for the sale. This car-buying experience was extremely efficient and enjoyable. Jim is 100% genuine and I will refer all of my family and friends to him when they are ready to buy a car. Next time we buy another care, I hope that I can work with Jim and Serpentini again. Thanks!! Erica F. More

Great Experience! I drove all the way down to OHIO from NORTH DAKOTA not really knowing what to expect but when we showed up, the salesman (Chris Davis) was already wa I drove all the way down to OHIO from NORTH DAKOTA not really knowing what to expect but when we showed up, the salesman (Chris Davis) was already waiting. I dealt with another sales person prior to arrival but ended up working with Chris because that sale person wasn't working that day. He was kind enough to show me and my fiance the car, and even had it cleaned before we arrived. The dealership was also closing at 6pm but he stayed over until everything was worked-out accurately at the finance office. The finance manager was very honest with me so no problems there. If I had to do it again, I will give myself a three day trip instead of two but will definitely go down there again. I will give this transaction an A+. More

Wonderful I am giving a top notch review its the best experience I have ever had in buying a vehicle. Jim Lucas was so helpful in my time of need and all the s I am giving a top notch review its the best experience I have ever had in buying a vehicle. Jim Lucas was so helpful in my time of need and all the staff really worked hard to get me in a new vehicle when I thought I had no hope !!! More

It went quick and he really wanted to help me. I had to make a move over 500 miles away. So I needed a car right away so I can comeback and forth. Because my children and grandchildren are still he I had to make a move over 500 miles away. So I needed a car right away so I can comeback and forth. Because my children and grandchildren are still here in Ohio. This is my 3rd car bought from this dealership. Every experience has been great. And I will be back. More

Awesome, helpful, efficient! They were super helpful in making my purchase. They were efficient in allowing me to get to a car, test drive, and see what I liked. Jim helped me fig They were super helpful in making my purchase. They were efficient in allowing me to get to a car, test drive, and see what I liked. Jim helped me figure out what I liked best about the different cars and understand what car/equipment was the best fit for me. He explained all of the various features and things to consider, but let me decide what I needed. Ryan as well was super helpful in answering any questions and even had my car delivered to me while I was gone since it was coming from a different lot. They were timely, helpful, and very friendly. I think it was a very good first-car purchasing experience and I'd recommend everyone go there! More

Makes you feel special! They did a wonderful job of making my purchase a pleasure! I was wearing dirty work clothes yet was treated as i walked in with a tuxedo. Very friendl They did a wonderful job of making my purchase a pleasure! I was wearing dirty work clothes yet was treated as i walked in with a tuxedo. Very friendly and not pushy. I drove from Pittsburgh and will do again for my next purchase. More