
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
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The service tech pull out a important pull during an oil change which caused my engine light and other warning lights to come on when it was noticed and called to his attention he suggested we paid 125.00 f change which caused my engine light and other warning lights to come on when it was noticed and called to his attention he suggested we paid 125.00 for a diagnostic, my husband returned home car would not accelerate so took the car back the manager was notified and had to resolve the problem with compensation. Totally unnecessary for a simple oil change. My husband will not use this dealership again. More
Dealership very helpful, courteous and professional. Salesman answered all questions and offered suggestions which was appreciated. He knew the product well! Salesman answered all questions and offered suggestions which was appreciated. He knew the product well! More