Serpentini Chevrolet of Willoughby Hills

Representatives paid attention to detail. When mistake occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you! occured at other dealer, the reps quicky identified the problem. They took action to correct the problem. Thank you! More

Best buying experience ever! The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would defin The sales rep and sales manager did a great job on my deal. It was actually a pleasant experience unlike so many I have had in the past. I would definitely recommend this Serpentini dealership. More

I had a wonderful time purchasing my Trax Carla was I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anyt I had a wonderful time purchasing my Trax Carla was awesome explaining the features of the automobile offered extra service if I didn't remember anything to come back anytime More

Heat sensor issue Back in March I brought my car in because my “check engine “ light came on...turned out to be the heat sensor which has happened a few other times. Si Back in March I brought my car in because my “check engine “ light came on...turned out to be the heat sensor which has happened a few other times. Since there wasn’t any in stock, they ordered it and told me I would be notified when I came in...still waiting More

Why the new name? I have had Chevrolet for along time. Going to the Willoughby Hills for service. So far I only had one bad experience with service. I felt I was over c I have had Chevrolet for along time. Going to the Willoughby Hills for service. So far I only had one bad experience with service. I felt I was over charged, and said so. No one got back to me or seen to care. However I had a very good experience with sales. Carla Clayton cares for the people she sales to. Going beyond to help. If and when I buy another car I pray she is still there. My first service trip since the name change was very good, I think his name was West. More

The staff is professional, respectful, and responsive to the customers needs. I found my experience at dealership to always be easy and pleasant when either Buying a new car or just for servicing the vehic the customers needs. I found my experience at dealership to always be easy and pleasant when either Buying a new car or just for servicing the vehicle. More

Very friendly a clean place I love the comparable waiting Room The service is awesome they have a lot of patience with Their customers Thank you waiting Room The service is awesome they have a lot of patience with Their customers Thank you More

This dealership was/is Awesome!The salesperson was This dealership was/is Awesome! The salesperson was patient, understanding, and cooperative. Management was involved & supportive. But, the financi This dealership was/is Awesome! The salesperson was patient, understanding, and cooperative. Management was involved & supportive. But, the financial assistant rep put "the icing on the cake!" I'm deeply touched by the whole experience. I'm eternally grateful and thankful for the opportunity. May Serpentini continue to grow and prosper... "Looking out for the little guy!" . More

A Great group of people to work with — They made it a fun buying experience and I would recommend them to any and everyone period. buying experience and I would recommend them to any and everyone period. More

Service was quick, and Phil Watts was a pleasure to work with as always. For as long as I drive a Chevy, I’ll keep coming back for service. with as always. For as long as I drive a Chevy, I’ll keep coming back for service. More