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Serra Chevrolet Buick GMC of Nashville

Madison, TN

3.8
251 Reviews

2340 Gallatin Pike N

Madison, TN

37115

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Showing 251 reviews

November 22, 2016

Purchased a 2016 Corvette. They made it very easy. The purchase of my vehicle was low drama and easy. Had to,wait awhile to get into the finale part of the purchase even though it was a cash purchase. More

by Scott1234
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fahmy
November 17, 2016

Honest and Professional Mark Musgrove is honest, and knows the true meaning of salesmanship. He listened to our needs in an automobile and then began showing us the best auto More

by PWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Musgrove
May 07, 2016

collision center does substandard work had some minor body work done, and when i picked it up and drove off, the radio didn't work anymore. It worked on the way there, and nobody had it but More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris
April 10, 2016

2012 Chevrolet Impala LTZ This dealership is the worst I have ever seen. They lie to there customers and there work is poor to say the least. They can't even use the correct oi More

by nickcoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Suzanne R. Keene and the Service Manager Ed H.
November 29, 2015

Dishonesty and lack of customer service abounds My wife and I bought a 2015 SS camaro from Serra. In the first 6000 miles it went through 8 quarts of oil. We couldn't find where it was leaking and More

by Elicornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed the service manager, and Steve in sales.
July 19, 2015

HORRIBLE SERVICE I BOUGHT A CAR CASH NEEDED AN ENGINE LESS THAN MONTH WILL NOT RECOMMEND ANYONE EVER!!! WORST SERVICE IN MY LIFE! ! NEVER WILL I GO BACK More

by QUEYONCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KEITH PETTY, John etc..
September 04, 2014

Great People = Great Dealership = Great Customer Experience Over the years I have purchased numerous cars and trucks from (Tom Bannen & Earl Dunn) which are both now doing business under the Serra name. I can a More

by utjp74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hardy
June 18, 2014

Average experience I had an oil change just as the dealership was transferred to Serra. I went in for an oil change. They wanted me to add the injector cleaning servic More

by CDK2011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg
March 18, 2014

I completed my vehicle search on-line and received immediate reply and contact from Riley Groves regarding availability and to schedule a test drive. Riley and the car were ready when my husband and I More

by MelsMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Groves, Melissa in Finance
December 07, 2013

Jeff was great he made sure everything went like it should xxxx I felt like family,my truck needed injectors replace,they knew what the trouble was shortly after taking my car back i will have to say t More

by JEFFORANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff boyd
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