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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
438 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 438 reviews

August 18, 2025

Kia in Jackson TN went above and beyond. Jessie in the service department was the best. More

by kristihart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Service Department
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Aug 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Kristi! We appreciate your experience with our service department. If you have any further concerns or wish to discuss your visit, feel free to reach out to us. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

Aug 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Kristi! We appreciate your experience with our service department. If you have any further concerns or wish to discuss your visit, feel free to reach out to us. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 18, 2025

It was amazing. Great staff. And affordable prices. Easily to understand everything and everyone in the business. I’d recommend. More

by allisonskelton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Aug 19, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Allison! We’re pleased to hear you had a great experience with our staff and found our prices affordable. Your recommendation means a lot to us. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

August 16, 2025

Service was completed on time and staff was friendly and facility was very nice. Will use them again. More

by jarcher4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! It's great to hear that your service experience was timely and that our staff made a positive impression. We look forward to welcoming you back at Serra Chevrolet Buick GMC Cadillac in the future! Sincerely, Your Friends at Serra Jackson

August 14, 2025

The service was very good and it was very fast. The customer service was excellent More

by nagrom_warlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We're happy to hear that you experienced great service and excellent customer care at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and hope to see you again soon. Sincerely, Your Friends at Serra Jackson

August 08, 2025

I had to go to four people just to pay my bill. Didn’t care for hunting down the man who takes the service call. More

by chklist43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghhh
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Aug 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this feedback regarding your experience with us. We invite you to contact us at directly if you’d like to discuss your visit further. Sincerely, Your Friends at Serra Jackson

July 31, 2025

They did a amazing job. We’re trying to figure out what was wrong with my vehicle. More

by jarvis.vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Jarvis! We're glad to hear that you had a great experience with us. If you need any further assistance with your vehicle, please don't hesitate to reach out to us at Serra Chevrolet Buick GMC Cadillac. We look forward to helping you! Sincerely, Your Friends at Serra Jackson

July 29, 2025

Awesome service they are always friendly, helpful, professional. Work hard to get u in for service as quick as possible More

by lynnsnativespirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Lynn! We appreciate your feedback about the awesome service and friendly team at Serra Chevrolet Buick GMC Cadillac. We look forward to welcoming you back for your next visit. Sincerely, Your Friends at Serra Jackson

July 25, 2025

The staff are great they always treat me and my wife with the utmost respect and care about us there the best More

by russelllloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you and your wife feel respected and cared for by our staff at Serra Chevrolet Buick GMC Cadillac. Your support means a lot to us, and we look forward to serving you both again soon! Sincerely, Your Friends at Serra Jackson

July 23, 2025

I absolutely love this dealership. They are always there to help me and never have given me any bad service. I will always buy my vehicles from them. I highly recommend them. More

by kosborne35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the wonderful review! We're thrilled to hear that you love Serra Chevrolet Buick GMC Cadillac and appreciate our commitment to excellent service. Your recommendation means a lot to us, and we look forward to helping you with your future vehicle purchases! Sincerely, Your Friends at Serra Jackson

July 17, 2025

Mr. Joe Rice did an amazing job getting exactly what we wanted & a smooth transaction. Houston Paving Company appreciates Serra of Jackson. We hope to do more business in the future. More

by adam@houstonpavingcompanyinc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rice
Report | Print
Jul 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Adam! We’re thrilled to hear that Joe was able to assist you in finding exactly what you wanted and that your transaction went smoothly. At Serra Chevrolet Buick GMC Cadillac, we strive for excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson

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