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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
498 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 498 reviews

March 06, 2026

Service department is great. Making an appointment was very easy and Landon was very accommodating. I’m glad that I made the change to Serra Chevrolet, Buick and GMC for my vehic More

by joel082858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Joel! We're thrilled to hear that you had a great experience with our service department and that Landon was able to assist you. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

March 03, 2026

Kelton and the service team always goes above and beyond to help with all my service needs. Serra is the first place I will take my vehicle. Thanks! More

by prandall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton
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Mar 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Prandall! We're happy to hear that Kelton and our service team have consistently met your needs, and we look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

March 03, 2026

My transmission started making a knocking noise following the trans flush on February 27th. I have an appointment on March sixth. Want it fixed!!!! More

by chrisavalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience, Chris. Please reach out to us directly so we can address your concerns and ensure your vehicle is taken care of. Sincerely, Your Friends at Serra Jackson

March 02, 2026

Oil change, tire rotation and battery replace, went very fast. Cody's service was excellent. More

by lnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Mar 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We're happy to hear you had a great experience with Cody and that your oil change, tire rotation, and battery replacement went smoothly. We look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

February 20, 2026

I always have a positive experience, quick in and out, quality service! I will be a repeat customer! More

by jehutchison0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you always have a positive experience with us, and we look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

February 18, 2026

Great service! Great staff! Jaxon is always kind and honest. Great to work with. Love my Kia! More

by bondcamp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! It's wonderful to hear that you had a great experience with Jaxon and that you love your Kia. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

February 17, 2026

Mr. Joe was amazing to work with, as a female I felt heard and comfortable with him. He didn't try to upsell, he just wanted to make sure I was okay with what I was purchasing. More

by amber47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Amber! We're glad to hear that your experience with Joe at Serra Chevrolet Buick GMC Cadillac was so positive and that you felt comfortable during your purchase. Our team appreciates your feedback, and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

February 14, 2026

I can’t say enough good things about Serra! The whole experience was very easy and professional. My salesman’s Mark Talkington is top notch! He is very knowledgeable and made the process sim More

by cindyearls530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Cindy! We're thrilled to hear that you had an excellent experience with Mark and our finance team at Serra Chevrolet Buick GMC Cadillac. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

February 12, 2026

I wouldn’t take my car back here for service if they were doing it free of charge. Absolutely ZERO communication from them, unless I called to check on it. Then after they had my car for 5 days, they called More

by TCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your experience. We invite you to contact us directly to at your convenience. Sincerely, Your Friends at Serra Jackson

February 10, 2026

Austin was great. He came in on his day off to get me in my vehicle. Also dealt with Ben and he helped me as well. More

by brandon.christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Adams
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Feb 10, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Brandon! We're glad to hear that Austin and Ben provided you with excellent service at Serra Chevrolet Buick GMC Cadillac. We appreciate your support and look forward to assisting you again. Sincerely, Your Friends at Serra Jackson

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