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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
545 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 545 reviews

June 06, 2026

Great staff and professional and clean waiting room with top of the line equipment. Love the atmosphere More

by kennethl041870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was at kia
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Jun 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Kenneth! We are thrilled to hear you had a great experience with our staff and enjoyed the atmosphere. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

June 05, 2026

As always the service team are extremely supportive and helpful. All do way above all others I’ve encountered and this is why the gold star goes to my chosen dealership! More

by TIM2U51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Tim! We truly appreciate your kind words about our service team, and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

June 04, 2026

Best service ever. I my in knowing what I wanted but saw another vehicle I was curious about. They were nice, kind, patient with me while I made my final decision. No x More

by brandyl2179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Brandy! We appreciate your recommendation and are thrilled to hear that you had such a positive experience with us while purchasing your Kia Telluride. Sincerely, Your Friends at Serra Jackson

June 03, 2026

Dustin was great! He listened to what type of car and price I was looking for and he found it. More

by carolynburk31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Warren
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Jun 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that Dustin was able to help you find the perfect car at the right price. Sincerely, Your Friends at Serra Jackson

June 02, 2026

Great service. Helpful. Gave me an appointment quickly. Fixed the problem. Worked with my schedule. More

by betty_swindell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Your kind review is greatly appreciated, Betty! We’re delighted to hear that our team was able to provide quick scheduling, helpful service, and a repair experience that fit your busy schedule. Your kind feedback means a lot to everyone at Serra Chevrolet Buick GMC Cadillac, and we appreciate the opportunity to assist you. We look forward to helping you again whenever you need us! Sincerely, Your Friends at Serra Jackson

May 31, 2026

Service was quick and on time friendly and knowledgeable Always have great service Serra always does my service More

by msholmes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you consistently receive quick, friendly, and knowledgeable service. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

May 30, 2026

Very helpful, & understood our needs , we are very satisfied with the Mazda we purchased.The Website was most helpful also More

by amelia_bauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Amelia! We're glad to hear that you are satisfied with your Mazda purchase and found our website helpful. Our team appreciates your support, and we look forward to welcoming you back in the future at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

May 29, 2026

I set day and hour I needed arrived early was taken back before the time More

by uguesswol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We appreciate your business and look forward to serving you in the future. Sincerely, Your Friends at Serra Jackson

May 27, 2026

I recently had a very good visit. From beginning to the end, customer service was excellent. Staff greeted me, got me checked in promptly, and checked out in a timely manner. More

by wendysavage007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Wendy, thank you for your amazing review! We are happy to hear that you had an excellent experience with our customer service. Looking forward to seeing you again soon at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

May 23, 2026

Great customer service! This is the second vehicle I have purchased from Vince Osborne. Everyone was super nice and great to work with! More

by kathykail49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Osborne
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May 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Kathy! We’re thrilled to hear that you had a great experience with Vince and our team. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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