Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
593 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership
View Awards

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 593 reviews

July 21, 2026

Would have been five stars. We had an appointment for three, arrived at 2:45, did not get our car back until 4:30. Simple oil change for our car we purchased here in February. More

by woodrat59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unk
Report | Print
July 20, 2026

This dealer ship is a good place to get a vechile and they work with you. More

by sandymcintyre14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Sandy! We're glad to hear that you had a positive experience with us and that we could assist you in getting a vehicle. Sincerely, Your Friends at Serra Jackson

July 18, 2026

Employees very well knowledgeable & respectful. Drop off & pick up was surprisingly went smoothly Thanks for the experience. More

by MAINORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mainord! We appreciate your kind words and are glad to hear that your experience with us was smooth and enjoyable. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 18, 2026

Very good experience at Serra. They are efficient and very polite. The waiting room and bathrooms are very clean. They serve coffee. I would recommend Serra! More

by jimmy.eldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Jimmy! We are thrilled to hear that you had a great experience with us and appreciated our clean facilities and efficient service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 17, 2026

Cody is always friendly upon arrival. Service is quick, nice waiting area. Free coffee. Centrally located in Jackson. More

by leetlesister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jul 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear you had a positive experience and enjoyed our friendly service, quick turnaround, and amenities. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 16, 2026

Many vehicles to choose from. New and used. We have bought 2 from Caleb. They are easily located of I-40 More

by terry4454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great review, Terry! It's wonderful to hear that you enjoyed our wide selection of new and used vehicles at Serra Chevrolet Buick GMC Cadillac and that Caleb has been able to help you with not just one, but two vehicle purchases. We truly appreciate your continued trust and are grateful for your recommendation. We look forward to helping you again whenever you're ready for your next vehicle! Sincerely, Your Friends at Serra Jackson

July 15, 2026

The service was performed as asked and the wait was no long. The technician was very professional More

by chowardcah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jul 15, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We appreciate your kind words about our technician and are glad to hear the service met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

July 12, 2026

This was the fastest oil change and tire rotation that I have experienced. It was so fast, I wondered if they really did the job. That wasn’t meant as a slam, it’s just so hard to believe how fast it was co More

by mmllamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We’re glad to hear you had such a quick oil change and tire rotation experience. If you have any concerns or questions, please feel free to reach out. We appreciate your trust! Sincerely, Your Friends at Serra Jackson

July 11, 2026

I really enjoyed my visit,everyone very polite as well as respectful. I would highly recommend. More

by mbishop40000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your positive feedback and look forward to serving you again. Sincerely, Your Friends at Serra Jackson

July 10, 2026

Great customer service and thank you Landon for keeping me posted about my vehicle. Great job! More

by sappertom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon
Report | Print
Jul 11, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that Landon was able to keep you informed about your vehicle. Sincerely, Your Friends at Serra Jackson

1
2
...
60