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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
605 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 605 reviews

August 07, 2026

Justin was very helpful getting me in the car that I felt comfortable in. Happy with my new ride. More

by pamelabrawner58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Pamela! We’re thrilled to hear that Justin was able to assist you in finding a car you feel comfortable in. Enjoy your new ride, and we look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

August 05, 2026

Great place with friendly staff. They keep you informed on your car. Thank you all. More

by JOANNBELL1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Joann! We appreciate your kind words about our friendly staff and our commitment to keeping you informed. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 05, 2026

Made it very easy to buy-- David Ozment is the man and it was a great experience overall! More

by michaeloneal01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Krueger
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Aug 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Michael! It's wonderful to hear that you had a great experience with David and that he made the buying process so easy for you. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

August 04, 2026

Service folks are great to work with. Kelton Gaugh made our experience special. Great service More

by dave.rizzuto14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Dave! We’re thrilled to hear that Kelton provided you with a special experience and that you enjoyed our service at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

August 02, 2026

Jason was great and the whole experience was streamlined to be as stress free as possible. Will be back for our next vehicle purchase. Highly recommend! More

by sslundry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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Aug 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Jason provided you with a great experience, and we look forward to assisting you again with your next vehicle purchase! Sincerely, Your Friends at Serra Jackson

July 30, 2026

Provided excellent customer service. The team fixed my issue quickly. Provided clear information of the step by step process. More

by BRIANNASNIPES02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Grateful for you sharing this lovely experience with us, Brianna! We’re happy to hear that our team provided excellent customer service and resolved your issue promptly. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

July 29, 2026

Great experience from start to finish my needs were met great customer service I would recommend family and friends. More

by londriabufford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince E Osborne
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Jul 29, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us and we appreciate your recommendation to family and friends. Sincerely, Your Friends at Serra Jackson

July 28, 2026

Rebecca was very patient and understanding with my issues. She was able to get in when I requested. More

by william.mcmath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
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Jul 28, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, William! We’re glad to hear that Rebecca was very patient and understanding with your issues. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 28, 2026

Bought new tires. They aligned them. Car rides smooth and no pulling. They were quick. Everyone was nice. More

by KEERKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! It's great to hear that your new tires and alignment have made your car ride smoothly and that you had a positive experience with our team. We hope to see you again soon! Sincerely, Your Friends at Serra Jackson

July 28, 2026

Kelvin and all were super helpful. Great service. The dealership ship has alot of class. More

by lexerwin1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that Kelvin and the team provided you with great service. We appreciate your kind words and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

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