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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
464 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 464 reviews
October 25, 2025
We always have great service with Serra. The only issue we had this time is the tires we purchased were not the same tires that were on our car. We were told before we made the appointment t The only issue we had this time is the tires we purchased were not the same tires that were on our car. We were told before we made the appointment that the tires would be replaced with the same brand of tires. We assumed the quote they gave us was for the original tires. Disappointed because we could have purchased the brand they put on the car quite a bit cheaper elsewhere. This is the first time we've ever had issues with service and maybe should have confirmed again before purchasing. We've owned three Kia's and the service otherwise has always been exceptional. More
by ww0528
Verified CustomerEmployees Worked With
October 23, 2025
Very helpful would definitely recommend this dealership to others I’ve bought two vehicles in the last month and I’m very pleased to others I’ve bought two vehicles in the last month and I’m very pleased More
by jlwatkins48
Employees Worked With
October 22, 2025
The staff was very friendly and very helpful. I would recommend this dealership to someone. I would recommend this dealership to someone. More
by mflatham
Employees Worked With
October 17, 2025
Everything seemed to go smoothly. I was treated well. Everyone was quite polite and professional. Well pleased. I was treated well. Everyone was quite polite and professional. Well pleased. More
by jastokes513
Employees Worked With
October 13, 2025
Everyone at Serra of Jackson was a pleasure to work with on the purchase of my Kia Telluride. Tyler Copper, my salesman, was great. Very low pressure and accommodating with everything. The finance manage on the purchase of my Kia Telluride. Tyler Copper, my salesman, was great. Very low pressure and accommodating with everything. The finance manager, Drew, was also very easy to work with. He worked hard to get me a great deal. I’d send anyone to Serra of Jackson to buy a vehicle. More
by wdchamberlain
October 13, 2025
Kia service is top notch! They always do a wonderful job when I visit. I highly recommend. They always do a wonderful job when I visit. I highly recommend. More
by lordonbar
Employees Worked With
October 11, 2025
this was my 1st experience ever with the service department. i was impressed with how well they took care of me, and answered all of my questions department. i was impressed with how well they took care of me, and answered all of my questions More
by heatherb0612
Employees Worked With
October 10, 2025
Great team, everyone was very friendly, I met an employee named Landon who was extremely helpful and helped me schedule my timing for pickup. named Landon who was extremely helpful and helped me schedule my timing for pickup. More
by bduncan10
October 10, 2025
Quick friendly and fast service and Very informative about issues before performing any services as well as any other issues they might find about issues before performing any services as well as any other issues they might find More
by RossN17
October 09, 2025
Got Mr right in and took care of everything very polite and was smiling when I left and was smiling when I left More
by msjr70
Employees Worked With
