Serra Chevrolet - Cadillac - Buick - GMC

Serra provided excellent services Clay the service person provided exceptional care and kept me information throughout the time my vehicle was being serviced Serra is excellent to work with! provided exceptional care and kept me information throughout the time my vehicle was being serviced Serra is excellent to work with! More

Serra is a professionally run dealership. Over the years, I have received excellent maintenance service in their shop. Sales personnel have always performed well. We have traded for two vehic Over the years, I have received excellent maintenance service in their shop. Sales personnel have always performed well. We have traded for two vehicles and enjoyed both experiences. Recently, we traded for a 2026 Buick Enclave. Sales Associate, Ben Hudson, and Finance Manager, Drew Short, did a fine job. Also, it's always a pleasure to Mr.Sam! More

I have bought from Serra many times in the past. They have serviced ALL of my vehicles whether I bought from them or not . Every time with #1 service. They have serviced ALL of my vehicles whether I bought from them or not . Every time with #1 service. More

I love that they were able to get me in and out very quickly on a saturday morning quickly on a saturday morning More

really appreciated the free ride home so i could get back to work. Would be nice if when a foreign vehicle is on the schedule for an appointment if they could go ahead and order the filter so it's there the to work. Would be nice if when a foreign vehicle is on the schedule for an appointment if they could go ahead and order the filter so it's there the day of. More

I took my truckin for an oil leak, they got me in in a timely manner and lucky for me it was an oil filter leak. I was close to an oil change so they went ahead and did the oil change . All good.. Thanks timely manner and lucky for me it was an oil filter leak. I was close to an oil change so they went ahead and did the oil change . All good.. Thanks More

Great service from Serra. Seamless easy process. I would come here again. Highly recommend for your service. Seamless easy process. I would come here again. Highly recommend for your service. More

You did not service my vehicle when I needed you guys. I was out of town on business and my wife's 2026 suburban broke down. I scheduled an appointment with you to get it fixed. The day of the appointment I was out of town on business and my wife's 2026 suburban broke down. I scheduled an appointment with you to get it fixed. The day of the appointment she brought it in and your service department refused the service saying that we did not buy it there and they were not fixing it. Jones chevrolet in Humboldt took care of us and got the vehicle fixed the next day. That was the last time I will do business with Serra, you left my wife standing there with no way to get her vehicle fixed. That was very unprofessional and a crapy way of doing business. I have spent my last dollar at your dealership. More

Have been a customer for many years. The service department staff is easy to work with and keep me informed when work is underway. The service department staff is easy to work with and keep me informed when work is underway. More

Hands down, the best service department I have experienced! Kelton and Thomas are always very helpful and go the extra step to make the experience professional, quick, and well done. experienced! Kelton and Thomas are always very helpful and go the extra step to make the experience professional, quick, and well done. More