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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
577 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 577 reviews

July 06, 2026

Great service dept. Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! More

by buhrmann35
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great feedback! We’re thrilled to hear that Jessie provided you with terrific service and went above and beyond to help you fix the problem with your vehicle. Please come and see us again at Serra Chevrolet Buick GMC Cadillac if you need anything else. Until next time! Sincerely, Your Friends at Serra Jackson

July 05, 2026

The service was good. Done in a timely manner The SRX is running good. I appreciate the service given to me. More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton did a good job helping me.
Jul 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We are glad to hear that the service was timely and that your Cadillac SRX is running well. We appreciate your support and look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

July 05, 2026

Derrick was great to work with! Would definitely recommend without hesitation. I hope we continue a great relationship in future purchases! More

by adnowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember names
Jul 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are thrilled to hear you had a great experience with Derrick, and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

July 03, 2026

I had an amazing experience purchasing my new car! The entire process was much easier and less stressful than I expected. Everyone at the dealership was friendly, patient, and took the time to answer More

by chronicles4_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Joyner
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your car-buying experience was smooth and enjoyable. Our team prides itself on providing excellent customer service, and we’re glad that we could help you find a deal you feel good about. We appreciate your recommendation and look forward to seeing you again! Enjoy your new car! Sincerely, Your Friends at Serra Jackson

July 03, 2026

The service was great; however, I feel the technician could have been a bit more personable and explained my car's need more in depth. I feel like maybe it was the time since I came right at 2pm to pick More

by MORRIS.RHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Rhonda. We appreciate your insights and are glad to hear that you plan to continue using Serra Chevrolet Buick GMC Cadillac for your service needs. We look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

July 03, 2026

The buying process was really smooth and much better than my past experiences at other dealers. Everyone involved was great. More

by markdrumwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Tucker
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mark! We’re thrilled to hear that your buying process was smooth and much better than your past experiences at other dealers. Our team looks forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 03, 2026

Serra has a top notch service department. As always treated with respect. The place to go. More

by billygoodman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Billy! We appreciate your kind words about our service department and look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

July 03, 2026

I had a great experience. I was greeted at the door and they took my car right back. They kept me informed of all they were doing to my car.Thanks Serra. More

by amymariedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Amy! We’re thrilled to hear about your great experience and appreciate your kind words. Sincerely, Your Friends at Serra Jackson

July 03, 2026

I appreciate the fact that Leigha, Caleb and Brian did EVERYTHING they could to help my husband and I in the purchase of his new truck. He is more than satisfied with the truck and we are more than satisf More

by msqueca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! Our team appreciates the fact that Leigha, Caleb, and Brian did everything they could to help you and your husband with the purchase of his new truck. We're excited to hear that he is more than satisfied with the truck and that you received thorough service. We look forward to assisting you and your friends with any future vehicle needs! Sincerely, Your Friends at Serra Jackson

July 03, 2026

Clay was very helpful and knowledgable. He worked with the warranty company to get the work done that was needed. More

by asifkazmi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about Clay's helpfulness and knowledge. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

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