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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
645 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 645 reviews
September 25, 2026
Arrived 30 minutes early for my service. Took me right b\ack and I was out of there by the time I was supposed to arrive. Took me right b\ack and I was out of there by the time I was supposed to arrive. More
by beau333
Verified CustomerEmployees Worked With
September 25, 2026
This is our second car that we purchased from this dealership. Everything went so smoothly. We really recommend this dealership. dealership. Everything went so smoothly. We really recommend this dealership. More
by marc11111
September 23, 2026
Great customer service! The technician explained what had been done and what services would be needed at my next visit. The technician explained what had been done and what services would be needed at my next visit. More
by wmbradtucker
Employees Worked With
September 22, 2026
Friendly, friendly, friendly. Easy to talk to and get questions answered even remembered my previous purchase. Easy to talk to and get questions answered even remembered my previous purchase. More
by stylist0
Employees Worked With
September 20, 2026
GREAT SERVICE-STAFF IS VERY PROFESSIONAL COMMICATION IS THE BEST THAT I HAVE SEEN VERY GOOD SERVIVE THE BEST THAT I HAVE SEEN VERY GOOD SERVIVE More
by GREG.VANSTORY
Employees Worked With
September 18, 2026
Reliable, good service from the staff, efficient, keeps you updated on your vehicle, we enjoy the waiting room you updated on your vehicle, we enjoy the waiting room More
by SYLVIACOOPER4
Employees Worked With
September 18, 2026
Friendly and professional. Did not have to wait a long time for service to be completed. Did not have to wait a long time for service to be completed. More
by ALYSIA.DILLARD
September 17, 2026
Yeah was a good car lot but my youngest son stepson came up there to buy a vehicle and y'all try to find a $20,000 vehicle off on him and it's got colds and needs to be worked on and everything else and I w up there to buy a vehicle and y'all try to find a $20,000 vehicle off on him and it's got colds and needs to be worked on and everything else and I won't recommend y'all no more what's so bad about it his girlfriend bought a car there about 8 9 years ago and they were going to come back and buy a Tahoe and he's got poor reserve results from y'all More
by JAMESPUCKETT23
Employees Worked With
Other Employees :
I should not have to type a name in That's your stand behind your word also if I had to I would get rid of my kia and I wouldn't have no business to do if y'all ever again
September 17, 2026
Service department is the best! Very prompt and efficient service. Frank was extremely helpful and courteous. Also, he was very informative and patient about explaining my issue Very prompt and efficient service. Frank was extremely helpful and courteous. Also, he was very informative and patient about explaining my issue and the repair. Five stars for sure. Highly recommend! More
by lcates
September 17, 2026
Great service department! Everyone has always been helpful and pleasant. I’m always kept updated and everything is explained clearly. Everyone has always been helpful and pleasant. I’m always kept updated and everything is explained clearly. More
by kdgrapes
Employees Worked With
