Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 577 reviews
Great service dept. Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! More
The service was good. Done in a timely manner The SRX is running good. I appreciate the service given to me. Done in a timely manner The SRX is running good. I appreciate the service given to me. More
Derrick was great to work with! Would definitely recommend without hesitation. I hope we continue a great relationship in future purchases! Would definitely recommend without hesitation. I hope we continue a great relationship in future purchases! More
I had an amazing experience purchasing my new car! The entire process was much easier and less stressful than I expected. Everyone at the dealership was friendly, patient, and took the time to answer The entire process was much easier and less stressful than I expected. Everyone at the dealership was friendly, patient, and took the time to answer all of my questions without making me feel pressured. They worked with me to get a deal I felt good about, explained everything clearly, and made sure I was comfortable every step of the way. I truly appreciate their honesty, professionalism, and excellent customer service. I'm so happy with my new car and would definitely recommend this dealership to anyone looking for a smooth, enjoyable car-buying experience. Thank you for making such an exciting purchase a positive one! More
The service was great; however, I feel the technician could have been a bit more personable and explained my car's need more in depth. I feel like maybe it was the time since I came right at 2pm to pick could have been a bit more personable and explained my car's need more in depth. I feel like maybe it was the time since I came right at 2pm to pick up the car and/or he could have been having a rough day. All in all, I will still use Serra Chevrolet for my service needs and recommend them. More
The buying process was really smooth and much better than my past experiences at other dealers. Everyone involved was great. my past experiences at other dealers. Everyone involved was great. More
Serra has a top notch service department. As always treated with respect. The place to go. As always treated with respect. The place to go. More
I had a great experience. I was greeted at the door and they took my car right back. They kept me informed of all they were doing to my car.Thanks Serra. I was greeted at the door and they took my car right back. They kept me informed of all they were doing to my car.Thanks Serra. More
I appreciate the fact that Leigha, Caleb and Brian did EVERYTHING they could to help my husband and I in the purchase of his new truck. He is more than satisfied with the truck and we are more than satisf EVERYTHING they could to help my husband and I in the purchase of his new truck. He is more than satisfied with the truck and we are more than satisfied with the level of service we received. From test driving to Car Fax info on the vehicle everything was thorough and we got to get a lot of well traveled miles and trips out of the vehicle. The truck rides well and so far so good !! We will definitely point others in the direction of Serra for their vehicle needs. More
Clay was very helpful and knowledgable. He worked with the warranty company to get the work done that was needed. He worked with the warranty company to get the work done that was needed. More



