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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
560 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 560 reviews

November 23, 2025

Amy in Service department was wonderful to do business with she was timely and helpful More

by jsellers9114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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Nov 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Amy in our Service department, and we look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

November 22, 2025

Very professional very good work and really good customer service I prefer them over any other service department I have dealt with More

by jasouth22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our professionalism and customer service, and we look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

November 20, 2025

Leigha was very helpful, courteous and responsive to my needs and requests. The dealership also offered me a fair trade in price More

by jb80832010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your amazing review! We're glad to hear that Leigha provided you with excellent service and that you were satisfied with the trade-in price. Our team looks forward to seeing you again! Sincerely, Your Friends at Serra Jackson

November 11, 2025

Great service and kept me in the loop every step of the way. Knowledgeable and understanding staff. More

by lmshep49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're glad to hear you had a positive experience and that our staff was able to keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 07, 2025

Staff is knowledgeable and friendly. Facility is very nice. They take good care of me. More

by klagrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who shuttled me to work
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Nov 07, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff knowledgeable and friendly, and that you enjoyed our facility. We appreciate your support and look forward to taking care of you again in the future! Sincerely, Your Friends at Serra Jackson

November 01, 2025

The staff was helpful, friendly, and took the time to make sure I got the right tires for my vehicle. The service was quick and professional, and I’m really pleased with my new tires! More

by ASKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're delighted to hear that our staff provided you with friendly and professional service while helping you find the right tires for your vehicle. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 25, 2025

We always have great service with Serra. The only issue we had this time is the tires we purchased were not the same tires that were on our car. We were told before we made the appointment t More

by ww0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback and for being a loyal Kia owner with Serra! We truly appreciate your continued trust and are glad to hear that you’ve consistently received great service from our team. We understand your concerns regarding tire replacement and encourage you to reach out to us directly to discuss this further. Your comments are very helpful, and we’ll be sure to review this with our team to ensure clearer communication moving forward. We value your business and look forward to continuing to provide you with the exceptional service you’ve come to expect from us. Sincerely, Your Friends at Serra Jackson

October 23, 2025

Very helpful would definitely recommend this dealership to others I’ve bought two vehicles in the last month and I’m very pleased More

by jlwatkins48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you found our team helpful and that you're pleased with your two vehicle purchases. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 22, 2025

The staff was very friendly and very helpful. I would recommend this dealership to someone. More

by mflatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

October 17, 2025

Everything seemed to go smoothly. I was treated well. Everyone was quite polite and professional. Well pleased. More

by jastokes513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We're glad to hear that everything went smoothly and that you felt well treated by our team at Serra Chevrolet Buick GMC Cadillac. We look forward to seeing you again soon. Sincerely, Your Friends at Serra Jackson

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