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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
559 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 560 reviews

October 13, 2025

Everyone at Serra of Jackson was a pleasure to work with on the purchase of my Kia Telluride. Tyler Copper, my salesman, was great. Very low pressure and accommodating with everything. The finance manage More

by wdchamberlain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Cooper
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Oct 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We’re delighted to hear that you had a wonderful experience working with Tyler and Drew during your Kia Telluride purchase. Your recommendation means so much to all of us here at Serra Chevrolet Buick GMC Cadillac, and we look forward to the opportunity to assist you again in the future! Sincerely, Your Friends at Serra Jackson

October 13, 2025

Kia service is top notch! They always do a wonderful job when I visit. I highly recommend. More

by lordonbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive review! We truly appreciate your kind words about our service and are delighted to hear that you had a wonderful experience with Serra Chevrolet Buick GMC Cadillac. We look forward to welcoming you back again soon! Sincerely, Your Friends at Serra Jackson

October 11, 2025

this was my 1st experience ever with the service department. i was impressed with how well they took care of me, and answered all of my questions More

by heatherb0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Heather, thank you for sharing your positive experience with our service department! We're glad to hear that you felt well taken care of and that all your questions were answered. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

October 10, 2025

Quick friendly and fast service and Very informative about issues before performing any services as well as any other issues they might find More

by RossN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton
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Oct 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced quick, friendly, and informative service. We look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 10, 2025

Great team, everyone was very friendly, I met an employee named Landon who was extremely helpful and helped me schedule my timing for pickup. More

by bduncan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon
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Oct 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that Landon was able to assist you effectively. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 09, 2025

Got Mr right in and took care of everything very polite and was smiling when I left More

by msjr70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great feedback! We're happy to hear that you had a positive experience with our team and that Mr. Right took great care of you. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 06, 2025

They made sure they checked everything and told me things I needed .i didn’tt have to wait very long for my car to be service at all . Very friendly atmosphere More

by gmiller5209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic review! We’re delighted to hear you had a positive experience with our service team and enjoyed the friendly atmosphere. We look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac for your future service needs! Sincerely, Your Friends at Serra Jackson

October 04, 2025

Dealer has gone beyond the call of duty and has will definitely recommend family and friends to purchase their next vehicle there! More

by ahil870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Oct 04, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! It's wonderful to hear that you had a great experience with us and appreciate your willingness to recommend us to family and friends. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 03, 2025

The service I received is always top notch; they pay attention to every detail and keep me updated with everything I need to know. More

by tracyjofoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Tracy! We're happy to hear that you consistently receive top-notch service and appreciate our attention to detail. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

October 03, 2025

The beverage machine should be replaced with Pepsi or Coke in the waiting lobby. The stuff there now is really bad, and VERY salty. Also, other dealers offer a free quick car wash with the oil change, More

by dresdener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback. We appreciate your suggestions regarding the beverage options in our waiting lobby and your thoughts on additional services like a complimentary car wash. Your input is valuable, and we will take it into consideration as we strive to enhance our customer experience. Please feel free to reach out if you have any other concerns or suggestions. Sincerely, Your Friends at Serra Jackson

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