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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
431 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 431 reviews

June 27, 2025

My wife was led to believe that our service would be covered under warranty/recall check, but they charged me for it. When I tried to talk to the service manager about it, he began yelling at me and bec More

by ahuguenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Hamady
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Jun 30, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

This review has been received and acknowledged. Sincerely, Your Friends at Serra Jackson

June 26, 2025

Great variety, no hassle sales team, Service was great . Leah was very helpful and I will be back again to buy from her More

by edwardtmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah was amazing , Sam Hamady
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Jun 26, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Edward! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. It's fantastic that Leah was able to assist you and make your visit enjoyable. We look forward to welcoming you back for your next purchase! Sincerely, Your Friends at Serra Jackson

June 24, 2025

Kia Service is great! Wilson made my service appointment go very smooth, by keeping my informed as I waited in the new nice facility! More

by lauriearobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jun 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Laurie! We're glad to hear that Wilson provided you with excellent service and that you enjoyed our new facility at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and look forward to serving you again. Sincerely, Your Friends at Serra Jackson

June 22, 2025

Dealership is friendly, nice environment. Answered all questions. All employees work as a team. Assisted with things even after the purchase was complete. Would definitely recommend More

by ayo_shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb. , Sam Hamady
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Jun 22, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Shawn! We're thrilled to hear that you found Serra Chevrolet Buick GMC Cadillac to be a friendly and supportive environment. Our team takes pride in working together to ensure that all your questions are answered and that you feel well taken care of, even after your purchase. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson

June 22, 2025

Fast efficient service. Staff is very helpful and pleasure to work with. Completed in a timely manner More

by rickc64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont recall
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Jun 22, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Rick, for your wonderful review! We're thrilled to hear that you experienced fast and efficient service at Serra Chevrolet Buick GMC Cadillac. Our team strives to provide helpful and pleasant assistance, and we're glad it made a positive impact on your visit. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

June 20, 2025

Joe Rice is an absolute pleasure to work with, everything couldn’t have been any smoother! More

by ewisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hamady
Report | Print
Jun 20, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Joe made your experience so pleasant and smooth. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and it's great to know we succeeded. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

June 17, 2025

All personnel were helpful and professional. They took my car on time, and the service was performed in the time and for the price they quoted me. I am very satisfied! More

by bnstovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the people I worked with.
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Jun 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be helpful and professional, and that your service experience met your expectations. Your satisfaction is our priority! We look forward to welcoming you back for your next visit. Sincerely, Your Friends at Serra Jackson

June 09, 2025

The staff is awesome and always so helpful. I bought my car from them and highly recommend anyone to do the same. More

by lisachibbaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Lisa! We’re thrilled to hear that you had a great experience with our staff at Serra Chevrolet Buick GMC Cadillac. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

June 07, 2025

Everyone was very helpful and knowledgeable! Any questions I had they were able to answer. More

by abbeyfloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Jun 08, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac was able to assist you with your questions and provide helpful information. We strive to offer exceptional service and look forward to welcoming you back! Sincerely, Your Friends at Serra Jackson

June 06, 2025

Great customer service! Dustin took care of me when I purchased my Telluride. It was a great experience More

by adrian.johnson411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin
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Jun 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Adrian! We're pleased to hear you had a great experience purchasing your Kia Telluride with us at Serra Chevrolet Buick GMC Cadillac. Dustin will be glad to know he made a positive impact. We appreciate your feedback and look look forward to welcoming you back again soon. Sincerely, Your Friends at Serra Jackson

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