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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
402 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 402 reviews

April 21, 2025

They were very attentive, and very nice. They explained everything in detail and very helpful. More

by mary.osborn32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac attentive and helpful. We strive to provide detailed explanations to ensure our customers feel supported throughout their experience. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

April 20, 2025

very responsive. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. More

by yanezmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found us responsive, professional, and that we exceeded your expectations. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 19, 2025

I brought my car at this dealership. This is the main reason I continue to take my car to Serra for service. Sometimes its good serve and sometimes not. This time was average. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Lola. We appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac for your service needs. It's our goal to provide consistent and excellent service, and we understand that experiences can vary. Your feedback is valuable, and we encourage you to reach out to us directly so we can address any concerns you may have. We look forward to serving you better in the future! Sincerely, Your Friends at Serra Jackson

April 14, 2025

All the sales staff at the used car area were very professional and welcoming. Our guy, Greg Morris was fantastic. He showed us SUV's that matched our requirements within our budget. We love the Tell More

by dogdeman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Serra Chevrolet Buick GMC Cadillac, especially with Greg. It's great to know you found the perfect Telluride that fits your budget and needs. We appreciate your recommendation and look forward to assisting you and your friends in the future! Enjoy your new SUV! Sincerely, Your Friends at Serra Jackson

April 14, 2025

They are courteous. Thankful for the professionalism they showed. They did exactly what they said they would do . More

by linebro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We sincerely appreciate your feedback about the courteous service and professionalism you experienced at Serra Chevrolet Buick GMC Cadillac. It’s our goal to deliver on our promises, and we’re thrilled to hear that we met your expectations. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 14, 2025

Vince Osborne made everything easy and found exactly what I was looking for. I would definitely recommend him to anyone buying a car or truck. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Vince made your experience easy and found the perfect vehicle for you. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We hope to see you again for your next car or truck purchase! Sincerely, Your Friends at Serra Jackson

April 13, 2025

They were very nice folks. It was a vey good experience overall and I am quite satisfied. More

by vic12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found our team to be nice and that your overall experience at Serra Chevrolet Buick GMC Cadillac was satisfying. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 13, 2025

Easy to make an appointment, very helpful and answered all questions. Date shown when next oil change due. More

by dellayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Dell! We're glad that your appointment was easy to make and that our team was helpful in answering all your questions. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

April 13, 2025

Joe Rice was my salesman and he did an exemplary job. This is one of several I have bought thru him and it will not be the last. More

by joe@martinpaving.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Joe! We're glad about your positive experience with Joe at Serra Chevrolet Buick GMC Cadillac. It's great to know that you've continued to choose us for your purchases. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 08, 2025

Service was great . Waiting time was short always use Serra. I purchased my Cadillac in 2009 and have been pleased with the service so far.Thinking about another C More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your feedback with us. We are happy to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been positive over the years since you purchased your Cadillac in 2009. It's great to know that you're considering another Cadillac and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

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