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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
660 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 660 reviews

September 30, 2026

Wouldn’t choose any other dealership best dealership in Jackson, Tennessee I will always choose Serra Chevroletof Jackson More

by lpinson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon
Oct 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you consider Serra Chevrolet Buick GMC Cadillac the best dealership in Jackson, Tennessee, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

September 30, 2026

Clean professional,fast, one point resendabo, Fair nice good service,nice car's relaxing watching room More

by willismays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Willis! We are glad you had a positive experience and enjoyed our service and facilities. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

September 30, 2026

Custom Service , Clay was friendly, listen to what I needed repaired, took time to look at vehicle, then schedule appointment, plus provided an estimate price for repair More

by jeannieriggs75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Jeannie! We’re glad to hear that Clay provided you with friendly and attentive service, and we look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

September 28, 2026

Wonderful facilities , great helpful knowledgeable employees . I appreciate their willingness to make sure you understand what is going on with your vehicle. More

by samanthaandemma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Samantha! We appreciate your recognition of our helpful and knowledgeable employees, and we're glad to hear that they were able to assist you in understanding your vehicle. Sincerely, Your Friends at Serra Jackson

September 27, 2026

GOOD SERVICE-VERY PROFESSIONAL-EASY TO WORK WITH-EASY TO SCHEDULE-GREAT DEALERSHIP- VERY FRIENDLY More

by GREG.VANSTORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Greg! We truly appreciate your positive feedback and look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

September 25, 2026

Arrived 30 minutes early for my service. Took me right b\ack and I was out of there by the time I was supposed to arrive. More

by beau333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We're glad to hear that your service experience was timely and efficient. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

September 25, 2026

This is our second car that we purchased from this dealership. Everything went so smoothly. We really recommend this dealership. More

by marc11111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe rice
Sep 25, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Marc! We’re pleased to hear your experience was smooth and that you chose us for your second car. We appreciate your recommendation and look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 23, 2026

Great customer service! The technician explained what had been done and what services would be needed at my next visit. More

by wmbradtucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and look forward to seeing you at your next visit! Sincerely, Your Friends at Serra Jackson

September 22, 2026

Friendly, friendly, friendly. Easy to talk to and get questions answered even remembered my previous purchase. More

by stylist0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re pleased to hear that you had a friendly and helpful experience with us, and we look forward to assisting you at Serra Chevrolet Cadillac Buick GMC in the future! Sincerely, Your Friends at Serra Jackson

September 20, 2026

GREAT SERVICE-STAFF IS VERY PROFESSIONAL COMMICATION IS THE BEST THAT I HAVE SEEN VERY GOOD SERVIVE More

by GREG.VANSTORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Greg! We appreciate your kind words about our professionalism and communication. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

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