Back

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
645 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 645 reviews

September 16, 2026

Ben H took amazing care of me. He helped me get into the vehicle that I wanted and was able to get me the best price I could get. Very happy with his help! More

by cscaff21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben H
Sep 16, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that Ben took great care of you and helped you find the vehicle you wanted at the best price. Sincerely, Your Friends at Serra Jackson

September 16, 2026

Everyone took great care of me. Got me in extremely quick and were very efficient! More

by cscaff21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

September 15, 2026

They have Great service. Employees are Courteous and pleasant waiting room is very comfortable and provide customers complimentary amenities More

by sssghamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We appreciate your kind words about our service and amenities, and we look forward to welcoming you back in the future! Sincerely, Your Friends at Serra Jackson

September 13, 2026

Customer service was the best They had me in and out in no time at all. More

by brandimoellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Brandi! We are thrilled to hear that our customer service met your expectations and that you had a quick and efficient experience. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 13, 2026

The team is friendly and the service is fast and it is reasonably priced. Would recommend. More

by matkins3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your recommendation and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 09, 2026

The service department is outstanding. They are Professional, courteous and friendly. Always enjoy having service at Serra! More

by nancy9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re happy to hear that you had a positive experience with our service department, and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 08, 2026

Nice waiting area while waiting on my oil change. People were friendly. Wait time was reasonable More

by AMYROE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Amy! We are glad you enjoyed the waiting area and found our team friendly. We look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

September 08, 2026

Service was timely since they took my car on time. They were quick and I was out of there in no time. More

by DIACJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear that your service experience was timely and efficient. We appreciate your feedback and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 07, 2026

Excellent experience from start to finish! The staff was friendly, professional, and helpful, and the whole process was smooth and easy. I’m very happy with my purchase and would definitely re More

by rnow606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigha Conrad
Sep 07, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Serra Chevrolet - Cadillac - Buick - GMC, and we appreciate your recommendation. Looking forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 05, 2026

Service was scheduled same week, completed within hours, and the price was reasonable and fair. Rebecca was pleasant to talk to. And on top of all that, Community Coffee! More

by k a tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Sep 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Tyson! We are thrilled to hear about your positive experience with our service team, especially with Rebecca, and we are glad you enjoyed the Community Coffee. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

2
...