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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
577 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 577 reviews

July 02, 2026

OZ was my salesman. Good guy. He did everything professionally.. he is knowledgeable about the product. More

by lexerwin1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive review! We’re glad to hear that Oz provided you with professional and knowledgeable service and look forward to welcoming you back soon. Sincerely, Your Friends at Serra Jackson

June 30, 2026

Fast, friendly and thorough service. Large and clean waiting area where I was able to work while I waited. More

by COLANDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Jeff! We are delighted to hear that you enjoyed our fast, friendly, and thorough service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

June 30, 2026

I have been to this dealership multiple times for oil changes, tire rotations, and for recall work. Each time I have been there, I am greeted wit ha friends face and a knowledgeable staff. The service I More

by JUSMBROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! Our team appreciates your kind words about our friendly staff and quality service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

June 30, 2026

Front desk are always nice, respectful , professional. The place is kept clean. It’s pretty good setup. More

by tiger_na16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're glad to hear our front desk team has consistently provided friendly, respectful, and professional service. It's also wonderful to know you appreciate our clean facility and comfortable setup. We truly appreciate your feedback and look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

June 28, 2026

Dropped my truck off in the morning and it was ready by lunch. Everything was great and in working order. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your great feedback, Jason! We’re glad to hear your truck was ready quickly and everything is in working order. We look forward to assisting you again. Sincerely, Your Friends at Serra Jackson

June 27, 2026

Good service ice and friendly crew k k k k k k k k k k More

by RANDYCONNER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Randy! We're glad to hear you received good service and had a positive experience with our friendly team at Serra Chevrolet Buick GMC Cadillac. We appreciate your support and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

June 26, 2026

Very nice and the man that took me to and from work was awesome. The lady at the kia service part with the glasses and bob like hairstyle was very nice More

by lekendriams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the lady with the bob in the kia service area
Jun 26, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our staff, and we look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

June 25, 2026

Always good service and very helpful when trying to gather informati9n or cost of repair More

by bluelight.belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Jun 25, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Belinda! We appreciate your feedback and look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

June 23, 2026

Love the new building. Everyone was very accommodating and helpful. Frank kept me informed on all updates on my car. He was always available and ready to help me. More

by PSMITH806
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank kept me informed on what stages my car was at. He was very helpful and always willing to answer any questions
Jun 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you love the new building and that Frank provided such great service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

June 20, 2026

This purchase was so well organized and the entire staff was so accommodating and friendly. I was very impressed with entire staff. More

by barb5724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Barb! We appreciate your feedback and are thrilled to hear that you had a great experience with us. Our team looks forward to serving you again! Sincerely, Your Friends at Serra Jackson

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