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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
594 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 594 reviews
July 10, 2026
Great customer service and thank you Landon for keeping me posted about my vehicle. Great job! me posted about my vehicle. Great job! More
by sappertom07
Verified Customer
July 10, 2026
We really enjoyed our experience working with Austin at Serra of Jackson. Extremely easy to work with and we didn't feel pressured to make a decision at all. Serra of Jackson. Extremely easy to work with and we didn't feel pressured to make a decision at all. More
by keystan1147
July 09, 2026
The service was completed in a timely and professional manner. The service department was courteous. Kelton was polite and thorough. We were well pleased. manner. The service department was courteous. Kelton was polite and thorough. We were well pleased. More
by GREGGILBREATH
July 09, 2026
Jessie in the Kia service department needs more training on customer service. Yelling out customers names is unprofessional. I’ve been coming to this dealership for years and have never encountered this beh on customer service. Yelling out customers names is unprofessional. I’ve been coming to this dealership for years and have never encountered this behavior before. More
by nywill26
July 08, 2026
Always a positive buying experience-We’ve been Serra customers for going on 15 years now. customers for going on 15 years now. More
by heathercotham.13
Employees Worked With
July 08, 2026
Clay was very pleasant to work with. He explained the problem. The repair was completed quickly. He was very professional. He explained the problem. The repair was completed quickly. He was very professional. More
by leesusan
July 06, 2026
Great service dept. Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! Spent time to research and fix the problem. Jessie Walker is terrific and went above and beyond! More
by buhrmann35
Employees Worked With
July 05, 2026
The service was good. Done in a timely manner The SRX is running good. I appreciate the service given to me. Done in a timely manner The SRX is running good. I appreciate the service given to me. More
by jbraxter
July 05, 2026
Derrick was great to work with! Would definitely recommend without hesitation. I hope we continue a great relationship in future purchases! Would definitely recommend without hesitation. I hope we continue a great relationship in future purchases! More
by adnowell
Employees Worked With
I can’t remember names
