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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
681 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 681 reviews

October 28, 2026

Greg was outstanding. No pressure this was not his first rodeo. Everyone was very helpful. Love the Tahoe More

by Reginald Cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Oct 29, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Reginald! We appreciate your kind words about your experience with Greg and are thrilled to hear you love your new Chevrolet Tahoe. We look forward to seeing you again soon at Serra Chevrolet Cadillac Buick GMC! Sincerely, Your Friends at Serra Jackson

October 28, 2026

Had an appointment and am normally in and out very quickly. I told the young kid I had an appointment and he told me it could be an hour or longer before they could get to me that they really weren't More

by dtfk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. Please reach out to us directly so we can address your concerns. Sincerely, Your Friends at Serra Jackson

October 27, 2026

Prompt service. In and out in 1 hour. Nice clean waiting area with complimentary coffee. More

by tdh6352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your feedback and are glad to hear you enjoyed your visit with us. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 27, 2026

They are very kind and helpful will all your needs. Also the shuttle is a nice plus! More

by melwilliams93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mel! We are thrilled to hear that you found us kind and helpful and enjoyed the shuttle service. Sincerely, Your Friends at Serra Jackson

October 23, 2026

Attendant courteous and knowledgeable. Provided easy and understandable direction to facilitate prompt resolution of issues. Area clean and welcoming. More

by rmandern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our courteous and knowledgeable staff, and we look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

October 22, 2026

The service was excellent; I was very pleased. The service was excellent, and I am very satisfied with the car. More

by kmatsuda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 23, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking a moment to share your visit! Hearing that you had such an excellent experience and are completely satisfied with your new car is wonderful. We truly appreciate you choosing Serra Chevrolet Buick GMC Cadillac, and we look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

October 20, 2026

Clay at Serria Chevrolet is awesome! He is always available when I need to speak with him and is consistently friendly, helpful, and easy to talk to. I truly appreciate his willingness t More

by Calandria Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
Oct 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Calandria! We're thrilled to hear about your positive experience with Clay and appreciate your recommendation. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

October 20, 2026

Very clean showroom. Everyone was very friendly. Sales staff very helpful. Would highly recommend them to all my friends and family. More

by eblair0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our clean showroom and friendly staff. We appreciate your recommendation and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 17, 2026

Serra Buick went above and beyond to help me find the right car that fit my budget. My salesperson, Greg Morris was knowledgeable about the vehicle, transparent about the process and worked with me to ge More

by Dan Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morris
Oct 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Dan! We are thrilled to hear that Greg provided you with exceptional service at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

October 17, 2026

The employees were helpful making my purchase easy and successful. Their customer service skills were excellent as well. More

by blu4287
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb LeMaster
Oct 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that our team made your purchase experience easy and successful. Sincerely, Your Friends at Serra Jackson

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