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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
507 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 507 reviews

May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 17, 2024

Vice nice and friendly. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. More

by kms352000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Patterson
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the 5-star review! We appreciate your kind words about Serra Chevrolet Buick GMC Cadillac and our salesman. We're thrilled to hear that your buying process was easy, and we are grateful for your continued trust in us. Enjoy your new cars, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 15, 2024

Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. More

by gj_whitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with us at Serra Chevrolet Buick GMC Cadillac. Providing top-notch service and timely assistance is our commitment to all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 14, 2024

Service agent was very friendly, and helpful. She was very attentive to my needs as well. More

by b12rdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We're thrilled to hear that our service agent provided you with excellent and attentive service. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 11, 2024

Serra Kia took the time to be sure I was completely satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! More

by harpernathan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Damron
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May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Nathan! We are thrilled to hear that you had a great experience with us. Our team is dedicated to ensuring your satisfaction from beginning to end. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future. Sincerely, Your Friends at Serra Jackson

May 11, 2024

Wasn’t pressured into anything had one of the best rates and warranty was great answered all my questions More

by donaldmuchitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Donald! We're thrilled to hear about your positive experience with us. Our team is always here to provide great rates, warranties, and answer any questions you may have. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 07, 2024

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

May 05, 2024

Helpful, friendly, and efficient explains everything about Serra chevrolet. The purchasing experience was quick and easy, and will be certain to continue to shop at this location. More

by bill.g.3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Bill. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

May 05, 2024

Great people they treat you like family. Great atmosphere. I give 5 stars because there the best. More

by manus.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Michelle, thank you for recognizing your experience at Serra Chevrolet Buick GMC Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Your Friends at Serra Jackson

May 04, 2024

They had the truck I wanted. They sold me the truck. Thanks very very much. More

by kritterdyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

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