Back

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
645 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 645 reviews

September 04, 2026

I am so happy with my service at Serra Chevrolet they made it possible for me to get a ride thank you thank you and thank you so much😍 More

by andersoncynthia701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylon
Sep 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Cynthia! We are pleased to hear that you had a great experience with our service, and we appreciate your kind words. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 03, 2026

Great work at fair prices. Been using them for years with almost all of my vehicles(they don’t work on Harley’s). More

by NathanMaliszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Neska
Sep 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Nathan! We truly appreciate your loyalty over the years and look forward to continuing to serve you and your vehicles. Sincerely, Your Friends at Serra Jackson

September 03, 2026

Landon was fantastic. I was a little late for my appointment, but he was able to get me worked back in quickly. I was in and out in 30 minutes! More

by ASHLEY.E.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Ashley! We are thrilled to hear that Landon provided you with such great service and that you had a quick and efficient experience. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 02, 2026

The best customer service ever. Matt was the best. Easy and quick! Nice selection of SVU's More

by lp_queen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with Matt and found our selection of SUVs to your liking. We look forward to seeing you at Serra Chevrolet - Cadillac - Buick - GMC again soon! Sincerely, Your Friends at Serra Jackson

September 01, 2026

They have an Excellent product. The Service is exceptional, and personnel are professional and knowledgeable. More

by donnapugh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Donna! We truly appreciate your kind words about our excellent products and exceptional service here at Serra Chevrolet - Cadillac - Buick - GMC. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 01, 2026

Service is always fast and friendly. Drop box is very helpful since I get to work early. More

by AKFOOTY0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our fast and friendly service, and that the drop box is convenient for you. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 31, 2026

Everyone was super nice and a pleasure to work with. My salesman, Matthew W, was great! Very knowledgeable and quick to answer all of my questions. Wonderful experience! More

by ulenab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Matthew and our team. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

August 30, 2026

Got a appointment when I wanted and they got on it right when I arrived and did an excellent job. More

by MIKE.WATSON082057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mike! We are thrilled to hear that you had a great experience with us and that we could meet your scheduling needs. Our team looks forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

August 30, 2026

Staff was responsive. Salesmen were friendly and no pressure. Sale went smoothly. Everything was explained clearly. More

by brianm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Brian! We appreciate your feedback and are glad to hear that you had a smooth experience with our team. We hope to see you again soon and earn that 5-star rating on your next visit! Sincerely, Your Friends at Serra Jackson

August 28, 2026

They diagnosed my 2022 Terrain in a short matter of time , fixed the problem got me back on the road . More

by jim.davis2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Jim! We are glad to hear our team could quickly diagnose and fix the issue with your 2022 GMC Terrain, getting you back on the road. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson