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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
594 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 594 reviews

July 03, 2026

I had an amazing experience purchasing my new car! The entire process was much easier and less stressful than I expected. Everyone at the dealership was friendly, patient, and took the time to answer More

by chronicles4_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Joyner
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your car-buying experience was smooth and enjoyable. Our team prides itself on providing excellent customer service, and we’re glad that we could help you find a deal you feel good about. We appreciate your recommendation and look forward to seeing you again! Enjoy your new car! Sincerely, Your Friends at Serra Jackson

July 03, 2026

The service was great; however, I feel the technician could have been a bit more personable and explained my car's need more in depth. I feel like maybe it was the time since I came right at 2pm to pick More

by MORRIS.RHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Rhonda. We appreciate your insights and are glad to hear that you plan to continue using Serra Chevrolet Buick GMC Cadillac for your service needs. We look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

July 03, 2026

The buying process was really smooth and much better than my past experiences at other dealers. Everyone involved was great. More

by markdrumwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Tucker
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mark! We’re thrilled to hear that your buying process was smooth and much better than your past experiences at other dealers. Our team looks forward to seeing you again! Sincerely, Your Friends at Serra Jackson

July 03, 2026

Serra has a top notch service department. As always treated with respect. The place to go. More

by billygoodman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Billy! We appreciate your kind words about our service department and look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

July 03, 2026

I had a great experience. I was greeted at the door and they took my car right back. They kept me informed of all they were doing to my car.Thanks Serra. More

by amymariedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Amy! We’re thrilled to hear about your great experience and appreciate your kind words. Sincerely, Your Friends at Serra Jackson

July 03, 2026

I appreciate the fact that Leigha, Caleb and Brian did EVERYTHING they could to help my husband and I in the purchase of his new truck. He is more than satisfied with the truck and we are more than satisf More

by msqueca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! Our team appreciates the fact that Leigha, Caleb, and Brian did everything they could to help you and your husband with the purchase of his new truck. We're excited to hear that he is more than satisfied with the truck and that you received thorough service. We look forward to assisting you and your friends with any future vehicle needs! Sincerely, Your Friends at Serra Jackson

July 03, 2026

Clay was very helpful and knowledgable. He worked with the warranty company to get the work done that was needed. More

by asifkazmi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about Clay's helpfulness and knowledge. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

July 02, 2026

OZ was my salesman. Good guy. He did everything professionally.. he is knowledgeable about the product. More

by lexerwin1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive review! We’re glad to hear that Oz provided you with professional and knowledgeable service and look forward to welcoming you back soon. Sincerely, Your Friends at Serra Jackson

June 30, 2026

Fast, friendly and thorough service. Large and clean waiting area where I was able to work while I waited. More

by COLANDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Jeff! We are delighted to hear that you enjoyed our fast, friendly, and thorough service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

June 30, 2026

I have been to this dealership multiple times for oil changes, tire rotations, and for recall work. Each time I have been there, I am greeted wit ha friends face and a knowledgeable staff. The service I More

by JUSMBROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! Our team appreciates your kind words about our friendly staff and quality service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson