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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
553 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 553 reviews
May 20, 2026
Great service and eazy experience never been made feel more comfortable wonderful people to deal with more comfortable wonderful people to deal with More
by tstory101
Verified Customer
May 20, 2026
Serra Jackson TN is a large dealership with lots of automobile options. They offer superior service from the sell to the service department. Very professional salesman and service expertise. automobile options. They offer superior service from the sell to the service department. Very professional salesman and service expertise. More
by TONYBRIMM
Employees Worked With
May 16, 2026
Reliable customer service, always attentive to customers needs for service or parts. Very clean and organized. needs for service or parts. Very clean and organized. More
by lisa.gilliam59
Employees Worked With
May 12, 2026
Great customer service. Always take care of me and my family! Really good service department. Always take care of me and my family! Really good service department. More
by tnfan68
May 07, 2026
Timely appointment. Service took only 45 minutes. Price was high but I couldn’t do it. Service took only 45 minutes. Price was high but I couldn’t do it. More
by URDA4705
Employees Worked With
May 07, 2026
The staff is always friendly and very helpful answering any questions I might have. Service is performed in a timely manner. any questions I might have. Service is performed in a timely manner. More
by cscronce
May 02, 2026
Yes, I recommend the service center. They took were kind and took care of my vehicle quickly. They took were kind and took care of my vehicle quickly. More
by jb
Employees Worked With
May 02, 2026
Very nice, helpful, not too pushy. Easy to work with.I Love my Enclave! A+ in customer service Easy to work with.I Love my Enclave! A+ in customer service More
by sherripayne1223
May 01, 2026
They are very clean and nice , however I asked for my tires to be rotated and they did not rotate them but tried to charge me for it! Thankfully the cashier caught it and took the charge off! They also r tires to be rotated and they did not rotate them but tried to charge me for it! Thankfully the cashier caught it and took the charge off! They also recommended that I needed new wipers instead of actually checking them , I just put new wipers on ! More
by baileyscloset
Employees Worked With
