Back

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
681 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 681 reviews

October 16, 2026

This dealership is excellent in every possible way, having every amenity possible for exquisite customer. convenience and comfort. Thank you, Jessie ! More

by trawlertime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us, and we appreciate you recognizing our efforts to provide convenience and comfort. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

October 15, 2026

I am a difficult person to make a deal with. And this dealership especially Ben made this the easiest transaction I have done. Wasn't a lot of haggling. The staff makes the dealership and the st More

by kencovington31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Hudson
Oct 15, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Ken! Knowing that Ben and the entire team at Serra Chevrolet Buick GMC Cadillac made your transaction both smooth and enjoyable is fantastic. We truly appreciate your kind words and look forward to welcoming you back again soon! Sincerely, Your Friends at Serra Jackson

October 13, 2026

I have had my Kia sportage serviced twice and have no complaint. Very helpful and timely with the service More

by bradsargent446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Oct 14, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Brad! We're glad you had a great experience with the service for your Kia Sportage. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

October 10, 2026

Been there 2 times for my '21 Duramax diesel 2500. Both times they didn't inflate tires after rotation. More

by DBSOARES56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We encourage you to reach out to us directly so we can address your concerns. Sincerely, Your Friends at Serra Jackson

October 09, 2026

Professional and courteous. On time and good communication. No surprises. Highly recommend. Serviced what we agreed upon. More

by tsreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We appreciate your high recommendation and look forward to serving you again! Sincerely, Your Friends at Serra Jackson

October 08, 2026

The service was excellent, great, and courteous. The service and sales department always go above and beyond. More

by lonnierobinsonjr7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton, Thomas, Brad
Oct 08, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Your kind review is greatly appreciated, Lonnie! We appreciate your kind words about our service and sales departments, and we look forward to seeing you at Serra Chevrolet Buick GMC Cadillac again soon! Sincerely, Your Friends at Serra Jackson

October 08, 2026

The service team was quick, professional, and kept me updated throughout my routine maintenance visit. More

by cdyfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad , Clay and Andy
Oct 08, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for taking a moment to share the visit! Hearing that the service team at Serra Chevrolet Buick GMC Cadillac delivered quick and professional assistance during routine maintenance is wonderful. Your choice to bring your vehicle here is greatly appreciated, and we look forward to welcoming you back again soon! Sincerely, Your Friends at Serra Jackson

October 05, 2026

had a very good car buying experience at sierra this other second vehicle purchased from sierra More

by hensondavid312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Henson! We’re thrilled to hear that you had a great car-buying experience with us for your second vehicle purchase. Sincerely, Your Friends at Serra Jackson

October 03, 2026

the salesman was real nice and knowledgeable about the vehicles price and warranty’s on them More

by hensondavid312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, David! We're glad to hear you had a positive experience with our knowledgeable salesman. Looking forward to assisting you again! Sincerely, Your Friends at Serra Jackson

October 02, 2026

Wonderful service. Great staff. Would definitely recommend to anyone. And will be returning for service again More

by mr_mrs_wood09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We’re thrilled to hear you had a wonderful experience with our staff and look forward to welcoming you back for your next service! Sincerely, Your Friends at Serra Jackson