Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
594 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 594 reviews
June 30, 2026
Front desk are always nice, respectful , professional. The place is kept clean. It’s pretty good setup. The place is kept clean. It’s pretty good setup. More
by tiger_na16
Verified CustomerEmployees Worked With
June 28, 2026
Dropped my truck off in the morning and it was ready by lunch. Everything was great and in working order. lunch. Everything was great and in working order. More
by Jason
Employees Worked With
June 27, 2026
June 26, 2026
Very nice and the man that took me to and from work was awesome. The lady at the kia service part with the glasses and bob like hairstyle was very nice awesome. The lady at the kia service part with the glasses and bob like hairstyle was very nice More
by lekendriams
Employees Worked With
Other Employees :
the lady with the bob in the kia service area
June 25, 2026
Always good service and very helpful when trying to gather informati9n or cost of repair gather informati9n or cost of repair More
by bluelight.belinda
June 23, 2026
Love the new building. Everyone was very accommodating and helpful. Frank kept me informed on all updates on my car. He was always available and ready to help me. Everyone was very accommodating and helpful. Frank kept me informed on all updates on my car. He was always available and ready to help me. More
by PSMITH806
Employees Worked With
Other Employees :
Frank kept me informed on what stages my car was at. He was very helpful and always willing to answer any questions
June 19, 2026
Felt no pressure from sales rep and process went smooth. Car details explained step by step and experience was very easy Car details explained step by step and experience was very easy More
by JENNIFERFRY
June 18, 2026
Best dealership experience we have ever dealt with. We traded vehicles and the sales person (Jonathan Cox) was very professional and not pushy. We were treated with respect (seniors) and patience. The We traded vehicles and the sales person (Jonathan Cox) was very professional and not pushy. We were treated with respect (seniors) and patience. The process was easy compared to past purchases at other dealerships. More
by mrowin22
Employees Worked With
Jonathan Cox - Sales
June 18, 2026
The service department was clean and a nice environment. I had my oil changes quickly with no issues. I had my oil changes quickly with no issues. More
by CRISLYNLUV
