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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
594 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 594 reviews
June 16, 2026
Service department is top notch. Had set up regular service and a transmission service however the transmission fluid I needed wasn’t available that day. Cody told me he would call a Had set up regular service and a transmission service however the transmission fluid I needed wasn’t available that day. Cody told me he would call as soon as as it arrived. And he did that the next day as he said he would. Immediately set trans service for the very next day. They have been super to work with. More
by joel082858
Verified Customer
June 16, 2026
Love doing business here. They took care of everything. Got my recalls fixed and oil changed. Barely had to wait! They took care of everything. Got my recalls fixed and oil changed. Barely had to wait! More
by racheltisme
Employees Worked With
June 14, 2026
Scheduled an appointment to have an order installed, and they were very punctual with the scheduling of the installation and time required to install. they were very punctual with the scheduling of the installation and time required to install. More
by faithandhope
June 13, 2026
They do a great job of helping you find what your looking for and making sure you are satisfied with what you chose and service department does an excellent job for and making sure you are satisfied with what you chose and service department does an excellent job More
by GLOVERFARRIS4
Employees Worked With
June 12, 2026
Friendly, fast service, good coffee! Good communication with the team!! Nice customer service area! Plan on being back! Good communication with the team!! Nice customer service area! Plan on being back! More
by ksellers58
Employees Worked With
June 10, 2026
They were quick, made sure everything was in working order. Professionals taking care of the service. Very friendly people order. Professionals taking care of the service. Very friendly people More
by DOUGYATES69
Employees Worked With
June 09, 2026
I brought my car in and the didnt check on anything but the oil., no windshield fluid in the car. the oil., no windshield fluid in the car. More
by BHPGOOD92
Employees Worked With
June 09, 2026
Did a great job and it was quick didn't have to wait long for my service for my service More
by lamarwhitaker1
Employees Worked With
June 09, 2026
Fast service. My oil change and tire rotation was completed in less than 30 minutes. With the coupon you can print off of the website, you can't beat the deal. My oil change and tire rotation was completed in less than 30 minutes. With the coupon you can print off of the website, you can't beat the deal. More
by richardscottandersen
Employees Worked With
Cody
June 06, 2026
Great staff and professional and clean waiting room with top of the line equipment. Love the atmosphere top of the line equipment. Love the atmosphere More
by kennethl041870
