Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
560 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 560 reviews
April 30, 2026
Everyone was kind and tried to make sure I received value for my purchase. Willing to investigate promo deals. Thanks to you all. for my purchase. Willing to investigate promo deals. Thanks to you all. More
by skinnerneva80
Verified CustomerEmployees Worked With
April 29, 2026
They were fast and very professional! I didn’t have to wait long & they had great refreshments! I didn’t have to wait long & they had great refreshments! More
by KRISTEN_NICOLE_FUTRELL
Employees Worked With
April 28, 2026
2 purchases is 1 week. Excellent service both times. Excellent people. Took great care of us and our family! Excellent service both times. Excellent people. Took great care of us and our family! More
by melodylynn17
April 28, 2026
Easy to work with courtious try to get your vehicle in and out as soon as possible and out as soon as possible More
by juneehall
April 28, 2026
We made an appointment and were checked in right on time. The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them for all of our dealer service needs. More
by Wallyskipper
Employees Worked With
April 20, 2026
We had a very positive experience with Serra GMC, especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take a lot of stress out of an already tough circumstance. We really appreciated how promptly they assessed the situation and helped us understand our options. What stood out just as much was how fair the sales department was throughout the process. We were not walking in under ideal circumstances, and it would have been easy to feel pressured, but that was not our experience. They treated us honestly and fairly, worked with us in a way that felt reasonable, and helped us move forward without adding to the frustration. Overall, we are very grateful for how Serra GMC handled both the service side and the sales side of our experience. Their responsiveness, professionalism, and fairness made a hard situation much easier to manage, and we would absolutely recommend them to others. More
by rcallin
Employees Worked With
April 15, 2026
Great service and done in a timely manner. Very friendly and courteous manner. Recommend highly. Very friendly and courteous manner. Recommend highly. More
by MSGWIMBERLY
April 14, 2026
Excellent service great customer service with my Kia service recommendations 100% thanks so much. Have a great day service recommendations 100% thanks so much. Have a great day More
by loria.ana
April 10, 2026
The service department did a great job getting me taken care of in under 30 minutes. They changed the oil rotated the tires and topped off all fluids. care of in under 30 minutes. They changed the oil rotated the tires and topped off all fluids. More
by johnmarch
Employees Worked With
