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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
597 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 598 reviews
July 26, 2023
I found the service personnel to be friendly and very helpful. Also the waiting room was clean and comfortable. helpful. Also the waiting room was clean and comfortable. More
by mb7buback
Verified CustomerEmployees Worked With
July 25, 2023
Major repair that took two weeks. Asked them to check my squeaky brakes since they had my car for so long. Major repair great. Brakes still squeak Asked them to check my squeaky brakes since they had my car for so long. Major repair great. Brakes still squeak More
by troygiles
Employees Worked With
July 24, 2023
The technician did put the piece that he took off my Buick enclave back in place correctly. The charge was ridiculous for the repair. Buick enclave back in place correctly. The charge was ridiculous for the repair. More
by maecarter88
Employees Worked With
July 22, 2023
Have the oil change and tire rotation and they did not home my tires after they rotated them and I had to pay $25 to get it done. home my tires after they rotated them and I had to pay $25 to get it done. More
by southjerry
Employees Worked With
July 21, 2023
VERY PROFESSINAL AND COURTEOUS I BELIEVE THE YOUNG MAN WHO GREETDED ME WAS NAMED KELTON HE WAS EXCELLENT YOU NEED TO BE SURE AND PAY HIM REALLY GOOD YOU DO NOT WANT TO LOSE HIM WHO GREETDED ME WAS NAMED KELTON HE WAS EXCELLENT YOU NEED TO BE SURE AND PAY HIM REALLY GOOD YOU DO NOT WANT TO LOSE HIM More
by edhaltom
Employees Worked With
July 21, 2023
They have always been understanding and efficient I. Working with them. Four more words, really. Working with them. Four more words, really. More
by mb7buback
Employees Worked With
July 20, 2023
The brief wait was pleasant in the cool waiting area with popcorn and coffee available as well as free Internet service. popcorn and coffee available as well as free Internet service. More
by wattmarilyn
Employees Worked With
July 19, 2023
Serra was very helpful . got my vehicle in and out quick!! we will definitely use this dealership again. got my vehicle in and out quick!! we will definitely use this dealership again. More
by vcagle
Employees Worked With
July 19, 2023
Always helpful. Talk to me in a way I understand. Always able to get a quick appointment. Talk to me in a way I understand. Always able to get a quick appointment. More
by vivian_pauley
Employees Worked With
July 19, 2023
Good price and excellent timing. Good facility and the information provided by the repair / service department was accurate. Good facility and the information provided by the repair / service department was accurate. More
by aacruzm
Employees Worked With
